For proposed V2V safety systems to work in the real world, a free flow of data between connected cars is essential. Naturally, the...You will never truly engage the customer until they at least have a favorable impression of the company based on their...
- Posted by Kelly Sheridan “This article really hits the nail on the head in describing gamification - a means of turning work into blissful productivity. This creates a huge opportunity for insurers to appeal to policyholders... In reply to: Gamification's Failure: A Lack Of Real Life Wins
- Posted by Kelly Sheridan “I was pretty surprised to learn those results myself. Insurers would be wise to look into hiring employees that could bring a fresh perspective to communication and engagement strategies. Some new... In reply to: Talent Acquisition Low on Insurers’ Priorities
- Posted by Nathan Golia “this goes without saying, Tim. In an age of animosity between big financial institutions and their customers, those that break the mold with trust can find lots of success. In reply to: Trust is Necessary for Insurance Customer Experience