It's important that CIO accolades stay focused on those who ultimately benefit.Oregon's exchange has shut down, sending its workload to HealthCare.gov, and at least two others are keeping this option open for...
- Posted by KBurger “Interesting implementation. Since customer/agent interactions increasingly are taking place (or at least customers desire for them to take place) via digital channels -- as opposed to face to face... In reply to: How American Family Humanizes Online Communication
- Posted by KBurger “Good perspective, Frank. Your point about having the end users/consumers of the solution weigh in makes sense, of course even they are not 100% objective. And of course if the CIO's achievements have... In reply to: In IT, The Business Should Always Be the Winner
- Posted by Kelly Sheridan “No doubt all IT pros deserve recognition for their daily work, but I like your point about ensuring that CIO and IT awards are focused on the beneficiaries of each accomplishment. If a nominated... In reply to: In IT, The Business Should Always Be the Winner