Insurers must deliver personalized and efficient communications to ensure the loyalty of a tech-savvy customer base, but legacy...Great American's Piyush Singh and Houston Casualty's Partha Srinivasa say the time is nearing for insurers to stop theorizing and...
- Posted by Bryan Yurcan “Yes, alerts/reminders still seem to be the primary function that consumers like in mobile financial services offerings. In reply to: The Most Important Mobile Capabilities, According to Policyholders
- Posted by Kathy Burger “It's interesting that while a policy administration solution almost by definition is about operations, process and not-necessarily customer-facing aspects of the business, Burrick identifies customer... In reply to: Capitol Insurance Kickstarts New Business with New Core System
- Posted by Kathy Burger “I guess "browsing site/products" includes provider search? I would think that would be one of the top uses of a health insurer app (akin to finding a restaurant via Open Table or Yelp), but maybe --... In reply to: The Most Important Mobile Capabilities, According to Policyholders