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Wayne Gretzky's Lessons for Elite Insurance Sales
Tim Attia, EVP, Sales & Marketing, Bolt
The skills and successful tactics of the hockey great very much align with best-practices for insurance distribution strategies, including going direct.
By Tim Attia EVP, Sales & Marketing, Bolt,
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The General Cuts Physical Check Fees by 80%
Anne Rawland Gabriel, Technology writer and marketing communications consultant
By adopting image cash letter technology, The General eliminates manual check deposits and saves enough on bank fees to pay for the hardware in six months.
By Anne Rawland Gabriel Technology writer and marketing communications consultant,
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Mobile Dependence Is Crippling Disaster Response
Marty Lamb, Vice President of Engineering, Rajant
Public safety reliance on public cellular and wireless networks, without significant network infrastructure improvements, means that when disaster strikes, communications fails for everyone.
By Marty Lamb Vice President of Engineering, Rajant,
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Mobile Hot, Cloud Not in Financial Services
Bryan Yurcan, Associate Editor, Bank Systems and Technology
A survey conducted by the Harvard Business Review in conjunction with Verizon looked at technology trends in various industries.
By Bryan Yurcan Associate Editor, Bank Systems and Technology,
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Preparing Technology for New Investment Portfolios
Tim Reilly, SVP, Institutional and Investment Management, SS&C
Insurance investment portfolios are changing. Are your technology and operations prepared?
By Tim Reilly SVP, Institutional and Investment Management, SS&C,
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Supplementing the Death Master File for Life Claims Data
Jonathan Berry, Managing director, Navigant
Due to the changing regulatory environment around the Social Security DMF, insurance companies should be aware how these exclusions impact the identification of deceased policy holders.
By Jonathan Berry Managing director, Navigant,
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The Modern Water Cooler: Platforms for Customer Care & Retention
Kate Gingras, Global Practice Leader, Insurance, Appian
The water cooler chat that created closer connection to what was going on with our company's customers in the past is not practical in today's increasingly mobile work environment.
By Kate Gingras Global Practice Leader, Insurance, Appian,
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Following Unit Head Retirements, Focus Moves to 'One AIG'
Nathan Golia, Senior editor, Insurance & Technology
The insurance giant is making the transition to a more streamlined leadership structure under CEO Peter Hancock.
By Nathan Golia Senior editor, Insurance & Technology,
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Tech Pioneers Gain the First-Mover Advantage
Kelly Sheridan, Associate Editor, Insurance & Technology
Early adopters of new technologies experience better business outcomes than those who wait.
By Kelly Sheridan Associate Editor, Insurance & Technology,
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Oracle Leader Ellison Is Not 'Stepping Down'
Doug Henschen, Executive Editor, InformationWeek
Oracle announces new titles, but Larry Ellison, Safra Catz, and Mark Hurd say roles won't change. Buried news: Oracle misses earnings.
By Doug Henschen Executive Editor, InformationWeek,
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Using Addressability to Create Scale
Dan Bernard, VP, insurance & wealth management, Merkle
This approach provides companies with niche appetites the ability to compete at scale with their mass-market competitors.
By Dan Bernard VP, insurance & wealth management, Merkle,
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5 Innovation Insights From Insurance Leaders
Nathan Golia, Senior editor, Insurance & Technology
Innovation leaders from AXA, Allstate, and more share insight into their processes at the SMA Summit.
By Nathan Golia Senior editor, Insurance & Technology,
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Insurers Must Cultivate Relationships With Millenials: J.D. Power
Nathan Golia, Senior editor, Insurance & Technology
Online user experience is crucial in being attractive to the burgeoning Generation Y customer segment.
By Nathan Golia Senior editor, Insurance & Technology,
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Expedite Claims With Location-Based Data
Vinod Kachroo, CTO, Insurance & Healthcare, TCS
Insurers' customer relationships will benefit from greater insight into the location of their policyholders.
By Vinod Kachroo CTO, Insurance & Healthcare, TCS,
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The Multi-Channel, Multi-Device Dilemma
Paul DeVriendt, Senior Vice President, Products, NexJ Systems
How can insurers provide customers with channel interaction choices without sacrificing service excellence?
By Paul DeVriendt Senior Vice President, Products, NexJ Systems,
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Fight Insurance Price Sensitivity With Social Interactions
Kathy-ann Hutson, Global Insurance Front Office Segment Leader for IBM Global Insurance
Some insurers are shifting to a focus on the quality of the customers and their longer-term spending power.
By Kathy-ann Hutson Global Insurance Front Office Segment Leader for IBM Global Insurance,
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AIG Names Kaiser Permanente Vet CIO
Nathan Golia, Senior editor, Insurance & Technology
Philip Fasano has also worked at Capital One and JPMorgan Chase.
By Nathan Golia Senior editor, Insurance & Technology,
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Progressive Selects BAE Systems to Detect Fraud
Kelly Sheridan, Associate Editor, Insurance & Technology
The solution will be used to enhance the recognition of claims fraud in auto insurance.
By Kelly Sheridan Associate Editor, Insurance & Technology,
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The Challenge of Analytics Integration
Kelly Sheridan, Associate Editor, Insurance & Technology
How Society Insurance adopted analytics software to improve service for its workers' compensation policyholders.
By Kelly Sheridan Associate Editor, Insurance & Technology,
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Why the Winding Road of Modernization Is Worth It
Anil Chitale, SVP, P&C, MajescoMastek
Insurers have been working hard at modernizing IT infrastructure and processes, and most are realizing that the effort is a never-ending one with the definition of "modern" changing almost daily.
By Anil Chitale SVP, P&C, MajescoMastek,
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5 Innovation Insights From Insurance Leaders
Nathan Golia, Senior editor, Insurance & Technology,  9/17/2014
Fight Insurance Price Sensitivity With Social Interactions
Kathy-ann Hutson, Global Insurance Front Office Segment Leader for IBM Global Insurance,  9/16/2014
Expedite Claims With Location-Based Data
Vinod Kachroo, CTO, Insurance & Healthcare, TCS,  9/17/2014
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