This winter slammed the U.S. with snow, ice, subzero temperatures, and increased activity for insurers.The Allstate division is cultivating a brand position around being innovative and cutting-edge.
- Posted by Kathy Burger “The evolution of document management into content management and customer communications management is really interesting. This article makes me think that CCM ultimately is going to combine with CRM... In reply to: Customer Loyalty: The Communications Factor
- Posted by Kathy Burger “Right -- at least until their coverage changes! And if that's the case the odds are they are dealing with a different carrier, or an exchange, and are starting from scratch. In reply to: The Most Important Mobile Capabilities, According to Policyholders
- Posted by Anne R. Gabriel “Appreciate your insights, altg. It's true that large-scale VDI projects aren't for the faint of heart and, like all leading-edge tech, good partnerships are key. In reply to: Aetna Turbocharges Virtual Desktop Initiative