The insurer has announced a partnership with ADT that gives policyholders access to technology that measures in-home risk.Former Dallas Cowboy Lin Elliott talks about joining the insurance industry and where most former athletes see opportunity in...
- Posted by Jonathan_Camhi “At some point firms will have the data and analytics capabilities to understand how customers personally prefer to interact in any given channel. That insight will prove very valuable in understanding... In reply to: Insurers Return to Text Messages for Customer Interaction
- Posted by Kathy Burger “You get to an important point -- some tools are better for some functions than for others. Text gets the job done simply and efficiently for certain types of info, transactions, etc. Don't shoot a... In reply to: Insurers Return to Text Messages for Customer Interaction
- Posted by Kelly Sheridan “Perhaps texting would be more useful for providing payment notices or new product alerts from insurers, and the text message could include a customer service number for recipients to call if they have... In reply to: Insurers Return to Text Messages for Customer Interaction