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Using Addressability to Create Scale
Dan Bernard, VP, insurance & wealth management, Merkle
This approach provides companies with niche appetites the ability to compete at scale with their mass-market competitors.
By Dan Bernard VP, insurance & wealth management, Merkle,
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5 Innovation Insights From Insurance Leaders
Nathan Golia, Senior editor, Insurance & Technology
Innovation leaders from AXA, Allstate, and more share insight into their processes at the SMA Summit.
By Nathan Golia Senior editor, Insurance & Technology,
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Insurers Must Cultivate Relationships With Millenials: J.D. Power
Nathan Golia, Senior editor, Insurance & Technology
Online user experience is crucial in being attractive to the burgeoning Generation Y customer segment.
By Nathan Golia Senior editor, Insurance & Technology,
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Expedite Claims With Location-Based Data
Vinod Kachroo, CTO, Insurance & Healthcare, TCS
Insurers' customer relationships will benefit from greater insight into the location of their policyholders.
By Vinod Kachroo CTO, Insurance & Healthcare, TCS,
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The Multi-Channel, Multi-Device Dilemma
Paul DeVriendt, Senior Vice President, Products, NexJ Systems
How can insurers provide customers with channel interaction choices without sacrificing service excellence?
By Paul DeVriendt Senior Vice President, Products, NexJ Systems,
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Fight Insurance Price Sensitivity With Social Interactions
Kathy-ann Hutson, Global Insurance Front Office Segment Leader for IBM Global Insurance
Some insurers are shifting to a focus on the quality of the customers and their longer-term spending power.
By Kathy-ann Hutson Global Insurance Front Office Segment Leader for IBM Global Insurance,
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AIG Names Kaiser Permanente Vet CIO
Nathan Golia, Senior editor, Insurance & Technology
Philip Fasano has also worked at Capital One and JPMorgan Chase.
By Nathan Golia Senior editor, Insurance & Technology,
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Progressive Selects BAE Systems to Detect Fraud
Kelly Sheridan, Associate Editor, Insurance & Technology
The solution will be used to enhance the recognition of claims fraud in auto insurance.
By Kelly Sheridan Associate Editor, Insurance & Technology,
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The Challenge of Analytics Integration
Kelly Sheridan, Associate Editor, Insurance & Technology
How Society Insurance adopted analytics software to improve service for its workers' compensation policyholders.
By Kelly Sheridan Associate Editor, Insurance & Technology,
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Why the Winding Road of Modernization Is Worth It
Anil Chitale, SVP, P&C, MajescoMastek
Insurers have been working hard at modernizing IT infrastructure and processes, and most are realizing that the effort is a never-ending one with the definition of "modern" changing almost daily.
By Anil Chitale SVP, P&C, MajescoMastek,
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Technology Rising, but CIO Influence Falling?
Frank Petersmark, CIO Advocate, X by 2
Is CIO influence on the rise in this era of technology as the answer to everything, or is it declining because deep technical expertise just doesn’t matter as much anymore?
By Frank Petersmark CIO Advocate, X by 2,
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Why Bigger IT Projects Are Not Always Better
Gerald Shields, IT Practice Director, The Nolan Company
Declarations like "We have a megaproject going on" seem designed almost entirely to justify one's existence or to boost one's ego.
By Gerald Shields IT Practice Director, The Nolan Company,
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Core Systems Transformation: 7 Modernization Best-Practices
Girish Joshi, Program Director and Head of Insurance Center Mindtree
Continuous planning, execution excellence, strong governance, and robust change management are among the requirements for successful core modernization efforts.
By Girish Joshi Program Director and Head of Insurance Center Mindtree,
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Data, Data Everywhere, With Governance Around the Corner
Karlyn Carnahan, Research Director, Celent
Despite heavy investment in collecting and managing data, the art of data governance is still emerging in the insurance industry.
By Karlyn Carnahan Research Director, Celent,
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Improving Operational Excellence in Claims Supply Chain Management
Stephen Applebaum, Senior Advisor, Stoneridge Advisors
Insurers can't control the weather, but they can control other impacts on claims management costs.
By Stephen Applebaum Senior Advisor, Stoneridge Advisors,
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SaaS Helps Ohio National Improve Agent Experience
Anne Rawland Gabriel, Technology writer and marketing communications consultant
The insurer sought an ACORD-compliant, XML-based approach to achieve straight-through processing.
By Anne Rawland Gabriel Technology writer and marketing communications consultant,
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The Keys to Modernization: An Insurance-Focused Approach
Bruce Bosco, Senior Sales Executive NTT Data
Modernization involves more than replacing a core application. It also requires insurers to address cloud, analytics, mobility, and social media.
By Bruce Bosco Senior Sales Executive NTT Data,
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What Have We Learned About Risk Management Since 9/11?
Kathy Burger, Editorial Director
Technology has transformed the practice of risk management, but with threats growing more complex and sophisticated, has anything really changed?
By Kathy Burger Editorial Director,
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The Mobile Customer of the Future
Saras Agarwal, Managing Director, Digital and Multichannel, AXA
Insurers must use smartphones and tablets for voice communication, geographic information, and -- soon -- payment.
By Saras Agarwal Managing Director, Digital and Multichannel, AXA ,
Comment6 comments  |  Read  |  Post a Comment
5 Ways an iPad Can Improve Risk Engineering
Dave Schmitz, Leader of Global Risk Engineering Team
As risks become more complex, best-in-class mobile technology is changing the playing field for the P&C insurance industry.
By Dave Schmitz Leader of Global Risk Engineering Team,
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Why Bigger IT Projects Are Not Always Better
Gerald Shields, IT Practice Director, The Nolan Company,  9/13/2014
The Keys to Modernization: An Insurance-Focused Approach
Bruce Bosco, Senior Sales Executive NTT Data,  9/11/2014
The Challenge of Analytics Integration
Kelly Sheridan, Associate Editor, Insurance & Technology,  9/15/2014
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