Royal Automobile Club of Queensland Insurance adopts Guidewire’s core platform after a business partnership dissolution the...MetroMile and Direct Insurance are taking different data collection, usage, and reward approaches to usage-based insurance than...
- Posted by Kelly Sheridan “You make a good point here. While technology definitely improves business efficiency - and these three tips are good ones - human interaction is an important part of the customer experience that... In reply to: 3 Strategies for Transforming the Customer Experience with Swift Claims Settlements
- Posted by Kelly Sheridan “Going into the future, it will be interesting to see how outsourcing grows as a trend - and how older companies react. I feel like this could easily become popular among smaller insurers like... In reply to: Barnstable Mutual Does More With Less Using IDP Outsourcing
- Posted by PIns2013 “Thanks for sharing strategies for Transforming Customer Experiences. While Insurers look at these aspects, they should not ignore the actions required to handle emotional aspects of human being during... In reply to: 3 Strategies for Transforming the Customer Experience with Swift Claims Settlements