Some usage-based insurance programs use dongles, while smartphone apps are increasingly popular. Here's why that doesn't matter...Many companies don't have a holistic view of the customer or lack the ability to bring disparate systems and functional areas...
- Posted by KBurger “Kate, you're right that the real question is, why hasn't this been addressed in a meaningful way? There seems to be general recognition of the benefits and operational necessity of this kind of... In reply to: 4,212 Reasons to Turn the Insurance Industry into a Connected Enterprise
- Posted by Kelly Sheridan “All of these points relate back to that first strategic area you mention - planning for the customer of the future. Venturing into omnichannel, cloud, analytics and mobile, creating a flexible... In reply to: There's No Need to Separate Direct and Agent Insurance Sales
- Posted by Kelly Sheridan “That's a good point, Anshu, there is plenty for insurers to consider when deciding whether or not to outsource. Cost is a major factor, as you note, and when it comes to outsourcing there can be a lot... In reply to: Outsourcing IT: It Takes Three to Tango