This winter slammed the U.S. with snow, ice, subzero temperatures, and increased activity for insurers.The Allstate division is cultivating a brand position around being innovative and cutting-edge.
- Posted by Anne R. Gabriel “Appreciate your insights, altg. It's true that large-scale VDI projects aren't for the faint of heart and, like all leading-edge tech, good partnerships are key. In reply to: Aetna Turbocharges Virtual Desktop Initiative
- Posted by Greg MacSweeney “I've clearly never filed a homeowners insurance claim, but the industry average of 7.7 days to get out and see a claim is crazy. And the avg of 7.7 means that many claims took 12, 13, 14 days or more.... In reply to: Cycle Time: The Most Important Metric in Claims
- Posted by Kelly Sheridan “Good point, insurers that are putting forth the effort to quickly process claims are likely focusing on other areas of the overall customer experience. Amica probably wouldn't have scored as high if... In reply to: Cycle Time: The Most Important Metric in Claims