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Flexibility, New Technology Key To Attracting Young IT Workers
Insurers are finding that both their technology environments and their working environments are keys to attracting top IT talent from younger generations.
Policy Admin System Replacement: Insurers Shift Focus From Systems to Functionalities
The age of monolithic policy admin systems may be over as carriers recognize that capabilities, not systems, create a modern, competitive insurance organization.
Carrier Confidential: Liberty Mutual Agency Markets
Liberty Mutual Agency Markets needs its IT team to continue its strong integration work if it wants its Ohio Casualty and Safeco acquisitions to be successful.
Emerging Technologies Fight Claims Fraud
Industry insiders discuss predictive modeling and other tools that allow SIUs to be more proactive in their fight against claims fraud.
Main Street America Group Dumps Legacy Claims Applications for Guidewire
After attempting to rebuild legacy systems, The Main Street America Group adopts Guidewire's ClaimCenter for streamlined claims management.
Max Specialty Supports Fast Start-Up With ImageRight
ImageRight provides excess and surplus start-up Max Specialty with paperless, scalable document management capabilities.
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Online Events:
August 21, 2008
Get Smart About Business Intelligence
August 26, 2008
The Rapidly Changing State of the Individual Market: How Health Insurers Can Capitalize
September 18, 2008
Increasing Profitability by Controlling Claims Costs
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CSAM Becomes CSC Subsidiary - August 19, 2008
CSC has acquired Computer Systems Advisers (M) Sdn Bhd (CSAM), a Malayasian IT service provider.
HCSC Acquires MEDecision - August 19, 2008
Chu Resigns SVP & E-Business Position at The Hartford - August 19, 2008
JPMorgan Introduces Prepaid Card for Workers Comp Payments - August 18, 2008
CTO Mathias Drives Agility at Aetna - August 16, 2008
News Archive
| I&T BLOG |
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Explaining Coverage to the Consumer
The next step for efforts such as Allstate's "Coverage Checkup" will be for them to rise from being a gimmick to attract customers to being a standard service by which insurers can further differentiate themselves. This service will likely develop as have others in the e-commerce realm, appearing early on in the form of tools in the hands of CSRs and distributors, and later as self-service functionality available through the carrier's customer portal.
Need to Speed up U.S. Broadband
The speed at which Americans access the Internet has declined from first place to 15th since the network came into existence, according to Speed Matters, a Communications Workers of America union (CWA) non-profit outlet that just published its second annual state-by-state survey of broadband speeds. InformationWeek's report on the survey noted that while the median download speed enjoyed by Americans is 2.35 Mbps, Japan's speed is 63.6 Mbps. That decimal point is not misplaced.
Passwords Are Dead, Long Live Passwords
To someone who just wrote a cover story on single sign-on technology, the theme of a recent New York Times article was pretty out-there. It suggested that it was time to abandon password-based log-on procedures all together in deference to a authentication model that relies upon cryptographic "handshakes" between computers.
Mapping the World of Risk
Risk atlases can be useful to companies in all industries seeking to expand their geographical footprint. These resources can also be valuable to insurers as the industry globalizes further, or simply as P&C companies consider selling lines of business covering executives who travel to places like Colombia or Pakistan.
When Good Isn't Good Enough
I've written enough articles on transparency tools, mobile-enabled provider search capabilities and physician rating systems that, as an insurance technology journalist, I feel that the health industry is in a pretty good place with their consumer-facing web sites. However, as...
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| RESOURCE CENTERS |
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Policy Administration Resource Center
Policy administration has become the focal point of many insurance companies’ hopes and goals – in terms of gaining more insight into policyholders, and improving loyalty/retention – as well as their most difficult challenges, in terms of legacy systems issues, compliance and information management.
Outsourcing Resource Center
Find out from industry leading analysts what kind of value and cost savings outsourcing can provide to insurance companies by visiting Insurance & Technology's Outsourcing Resource Center, which also provides outsourcing best practices, timely research, case studies and more.
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WHITEPAPER
Insurance 2020: Now what?
In todayŐs competitive insurance industry, the challenges are many and
there is much uncertainty.To survive and thrive, insurers must seek new
models and strategic success that enable innovation and increase
profitability.
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