Claims

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Kathy Burger
Kathy Burger
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10 Realities of the Sandy Claims Process

Sorting through the rhetoric, recognition and razzing around the insurance industry’s efforts to resolve claims from Superstorm Sandy.
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10. Walk in Policyholders’ Shoes

At least I have waterfront property now. I guess being a claims adjuster [and] having this happen is like the plumber with a leaky faucet or the shoemaker with holes in his shoes. But seriously, we've had numerous fatalities in our neighborhood -- I can compare it to some areas I handled during Katrina.

— Keith Goss (Pictured at Right), a Staten Island, N.Y.-based property claims manager with Assurant Specialty Property, whose neighborhood was flooded by Sandy’s storm surge, damaging his belongings and totaling his cars.

Source: Insurance & Technology

Katherine Burger is Editorial Director of Bank Systems & Technology and Insurance & Technology, members of UBM TechWeb's InformationWeek Financial Services. She assumed leadership of Bank Systems & Technology in 2003 and of Insurance & Technology in 1991. In addition to ... View Full Bio

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