A new analytics platform provides additional data sources and improved insight for large group customers of Blue Cross Blue Shield...Paperless options speak to values PEMCO customers identify as important to them. Here's how we introduced them.
- Posted by Rob Cornwell “We've been using "Omnichannel" to describe the seamless integration customers' expect and companies seek to deliver across access points & channels for some time at Cisco. It is now being recognized... In reply to: What Omnichannel Really Means in Insurance
- Posted by Ravi Koka “I think cloud based Policy Admin and Claims is a viable option for small and medium insurers. Once insurers gain confidence in data privacy and system reliability the adoption will increase.... In reply to: Church Mutual's Cloud-based Policy Admin Sets Standard for Its Vendor
- Posted by Kelly Sheridan “Thanks, Mark, for such an in-depth description of what omnichannel means for insurers and customers. This trend is more than a buzzword; it's the future of customer experience strategy. More insurers... In reply to: What Omnichannel Really Means in Insurance