Anthony O'DonnellAnthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information technology in the property/casualty, life and health insurance industries, following the trends and issues faced by senior technology executives. In addition to reporting and editorial duties for I&T, O'Donnell also serves as a moderator and speaker at industry events and broadcasts. He began his editorial career in the healthcare industry where he reported and edited for medical publications with a variety of audiences, from the general public to physicians and researchers. He has also worked in the healthcare field as a media relations professional and Spanish/English interpreter/translator, and has taught English composition and conversation classes to native speakers of Spanish, both in the United States and in Latin America. O'Donnell lives in the Portland, Oregon area with his wife and two sons.
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June 18, 2013
The carrier's goal was to implement a solution that would provide greater self-sufficiency, enabling the company to better respond to market and product changes with less reliance on the technology vendor.
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June 17, 2013
The Milwaukee, Wisc.-based life insurer has taken the risk out of leading-edge technology exploration by creating a dedicated fund and project team.
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June 14, 2013
What a new Gartner report terms "active loss prevention" could usher in a new era of insurer/policyholder cooperation in the prevention of loss of property and person — potentially reshaping consumers' perception of the value of the insurance industry.
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June 14, 2013
Start up ventures without legacy burdens enjoy a great opportunity for a forward-looking management team to really embed analytics and digital communications into their strategy, but others can leverage technology for specialty success, suggests Martina Conlon, Novarica.
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June 14, 2013
The Ben Franklin-founded company set out to find a core systems solution that could meet expectations of producers and insureds for service and information access, while providing internal process efficiencies and continual upgrades as technology advances.
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June 13, 2013
New York Insurance Commissioner Ben Lawsky's criticism of captive reinsurance deals appears sensationalist in light of the yesterday's FIO report and industry-side statements.
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June 10, 2013
CIO Pawel Brzeksi and vendor technical lead Michal Majcher recounted ING Poland’s journey from case management to customer engagement at the PegaWORLD user group meeting at the Rosen Shingle Creek resort in Orlando, Fla.
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June 06, 2013
E-application, e-signature and automated underwriting capabilities help distributors sell life insurance.
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June 05, 2013
The Retirement Radar application has eased the guaranteed income conversation between financial advisers and clients, letting the insurer expand marketing of lifetime annuities beyond its captive distribution force.
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June 04, 2013
Narragansett Bay Insurance’s dynamic reaction plan and Blue Cod’s services enabled the carrier to handle more than double anticipated claims.
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June 03, 2013
Built around the vendor's Quicksolver core platform, Quicksolver Connect is a virtual shopping mall of pre-integrated, web-deployed software components enabling a best-of-breed approach to meet insurers' specific needs.
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June 03, 2013
The solution, which includes call center integration, will be used by over 13,000 insurance producers selling Sentinel Security’s final expense products in 25 states.
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June 01, 2013
The carrier has added the ePolicy Delivery process to its Quick Request short-form tickets for new applications to create what Senior VP Chris Olson calls a front-to-back electronic offering that is hard to beat, from a producer's perspective.
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May 24, 2013
If insurers were permitted to put aside funds with favorable tax treatment, it would not take long to build up significant reserves that would be available in the event of a catastrophe, notes Howard Mills, chief advisor with Deloitte LLP's insurance industry group.
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May 21, 2013
Insurance losses are expected to be at least in the hundreds of millions, but it's too early to tell whether the event will exceed the $1 billion in losses of the Bridge Creek-Moore tornado of 1999.
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May 20, 2013
Already used by top ten P&C carriers and reinsurers, the tool has been made generally available to enable customers to create realistic footprints for hurricanes both before and after landfall and to conduct detailed claims analyses using their own loss experience.
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May 17, 2013
Insurers are responding to increased fraud activity with more anti-fraud technology budget, aimed at detecting potentially fraud as early as possible in the claims lifecycle.
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May 17, 2013
As part of his effort to accommodate an IT organization under increasing demand, CIO Mark Clark envisions the creation of an innovation-friendly workspace to foster collaborative work.
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May 15, 2013
Gary Shaw, Deloitte's new insurance industry lead, talks about major market forces that the consulting firm's clients face.
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May 15, 2013
Using advanced regression techniques, CUNA Mutual has developed improved models to target customers in direct business, resulting in better customer satisfaction, increased revenue and reduced cost.
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May 14, 2013
Guidewire has characterized the deal as providing the ability to help customers to accelerate replacement of their legacy core systems and to improve management of operational data in their policy, billing, and claims functions.
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May 12, 2013
The Columbus, Ohio-based carrier chose WebXL as a comprehensive solution providing enhanced data access, improved controls and fully automated processing.
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May 12, 2013
The carrier says Tuo addresses its need for an end-to-end portal solution as well as a repository of customer information and an internal workflow to support enrollment and customer relationship management.
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May 10, 2013
Pandey seeks to build on his successful enhancements to agent ease of doing business undertaken during his tenure as CIO of Donegal Insurance Group.
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May 09, 2013
The new environment will provide intuitive, enterprise-wide access to real-time risk intelligence, enabling decision-makers at every level of the organization - from risk analysts to the CEO - the opportunity to ask questions and get answers in real time, according to the vendor.
