07:49 PM
AmCOMP
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When Debra Brenner became vice president at AmCOMP, she was confronted with the simultaneous challenges of aligning the company's many constituencies - from internal customers through agents and customers - with a totally new audience: the company's shareholders as it went public. Working with CSC's team, Brenner has been able to create a highly reliable technology backbone based on IBM iSeries. The solution aligns those disparate technology audiences and creates a business-focused approach Brenner asserts has not only improved AmCOMP's existing business processes, but has resulted in an improved competitive position. AmCOMP's challenges were met and overcome with the assistance of CSC's Innovation Community, groups of CSC customers who regularly share lessons learned to benefit CSC's entire customer community.