5 Mobile Insurance Apps That Help Policyholders Inventory Possessions

For insurers, creating a top-notch digital experience goes beyond just policy management. Ellen Carney, of Forrester Research, discusses five insurance apps that help customers take an inventory of their possessions in case of a loss.
September 21, 2012

2. Dreamvault

Insurer: American Family Insurance (Madison, Wisc.)

Carney's take: Mobile apps use the capabilities of mobile phones to simplify customer interactions by taking steps out of a variety of processes. American Family's DreamVault Home Inventory app uses a speech-to-text function to create or update a home contents inventory—so I don’t have to type the contents, I can tell the app the contents. I played with this—as a non-customer, AmFam lets you inventory 25 things—and the speech recognition was ridiculously good.

More information: American Family Insurance

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