Top 9 Soundbites from the SMA Summit

Boston-based analyst firm Strategy Meets Action held its first summit this past Monday in its home city. Innovation was the watchword, with sessions focusing on how insurers can leverage five key next-generation technologies to advance the business: mobile, social media, cloud, big data/analytics, and social media. Here are some soundbites that show what's on insurers' minds when it comes to innovation.
September 28, 2012


5. It’s Not Only About Tools

We are not looking to buy tools or software. We look to buy capabilities.

— Julie Trowbridge Dillman, VP EBIA & eBusiness, The Travelers Companies

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