February 05, 2014

Mutual corporation Tuscarora Wayne Group of Companies has chosen ISCS’ SurePower Innovation Modern Enterprise Suite. The system will provide flexibility, improved customer service, and a modern technology platform necessary to drive the group’s continuous enterprise growth.

Holding company Tuscarora Wayne delivers commercial, personal and agricultural lines insurance for a variety of properties. Businesses under the parent company include stock P&C insurers Tuscarora Wayne Insurance Company, Lebanon Valley Insurance Company (LVI) and Keystone National Insurance Company. It directly holds 99.811% of issued and outstanding stock of Susquehanna Capital Corp., which provides financial services to the Tuscarora Wayne.

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The SurePower Innovation solution provides components for policy, billing and claims, in addition to reinsurance, underwriting, insurance accounting, document management, producer/commission management, payables and agent/consumer portals. It can be quickly integrated with existing insurer and third-party systems, a priority for Tuscarora Wayne. The system also gives users greater control over insurance processes.

“SurePower Innovation supports a broad set of insurance lines of business, both personal and commercial, which meets our diverse needs,” said Dan Borges, VP and CIO for Tuscarora Wayne. “Being completely web-based and fully-integrated between agent quoting, submission, issuance, billing and claims adds to our capabilities and provides the tools we need to scale up.”

Kelly is an associate editor for Insurance & Technology. Prior to joining InformationWeek Financial Services, she was a staff writer for InformationWeek and InformationWeek Education. Kelly has also written for trade ...