Where Are They Now? 2011's Elite 8 Continue To Hone Digital Capabilities

As mobile and digital technologies continue to reshape the insurance industry, Insurance & Technology caught up with some of the 2011 Elite 8 to see how the changing expectations of consumers, employees and partners are transforming their focus.
October 26, 2012


A Maturing Focus

Mike Anselmo, CIO, Narragansett Bay Insurance Co.

In November 2011, when Mike Anselmo, CIO of Narrangansett Bay Insurance Co., was named an Elite 8 honoree, his firm was in full build mode, developing an entire new platform for policy administration. Anselmo is still charging ahead full-force, although he now sees his IT areas in more of a growth mode.

This year, Anselmo explains, his job is more about supporting growth and business objectives than about supporting a start-up company. "Now we're more focused on business growth and what the business needs technology to do for it," according to Anselmo.

"We need to ensure that we follow company objectives and strategies more closely, making sure that the ROI and business cases are focused toward these goals," he continues. To help sharpen the technology organization's focus, Anselmo adds, 2013 will see the introduction of a strict release management process, a better ability to refine profitability levels and an enhanced focus on data management.

[Narragansett Bay Insurance CIO Mike Anselmo on Leading Edge of IT]

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