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Why a CIO's Last 100 Days Are Most Important
Commentary  |  10/31/2014  | 
It is incumbent on outgoing CIOs to offer up some sort of transition plan, something that will get the IT function from point A to point B with as little disruption as possible.
Becoming Customer-Centric, Not Product-Centric
Commentary  |  10/30/2014  | 
New technology can ensure that your customers get the products they require, rather than being force-fit into a product option that’s not right for them.
3 Themes of Insurance Tech Transformation
Commentary  |  10/30/2014  | 
The insurance industry has evolved around three key transformation themes that can be achieved through the use of technology.
Data Lessons: Achieving Customer Focus
Commentary  |  10/29/2014  | 
Stepping back from the hardware and software view of the infrastructure and understanding what data is needed and how it is used to run the business presents a number of advantages to all levels of the organization.
Changing the Security Mindset
Commentary  |  10/29/2014  | 
As cyber attacks evolve in number and complexity, financial services organizations must embrace proactive security strategies.
MiddleOak Policy Admin Revamp Kick-Starts the Business
News  |  10/28/2014  | 
A new policy admin system helps transform MiddleOak’s internal processes, speeds time to market, and enables leveraging data and analytics.
MetLife Geek-A-Thon Refurbishes Computers For Students
News  |  10/28/2014  | 
MetLife's IT staff spent two days updating 311 computers to provide disadvantaged school children with their own home computers.
J.D. Power: Insurers Improve Customer Interaction in Claims
News  |  10/27/2014  | 
The market research organization's latest Auto Claims Satisfaction Study says customer-centric strategies are raising insurers' stature.
Going Direct: More Than a Portal
Commentary  |  10/27/2014  | 
Any condition that might occur when the consumer is determining the path they'll take in their insurance buying process needs to be taken into consideration.
Big Data: Helping Acquire Policyholders
Commentary  |  10/24/2014  | 
By combining first-party, third-party, and proprietary data, insurers are given the best possible view of a prospect.
California Auto Insurance: The Cutting Edge of 1988 Technology
Commentary  |  10/24/2014  | 
Auto insurers in California are required, by law, to set prices solely using technology that was available in 1988.
The Social Movement: Experts Share Insight
Commentary  |  10/24/2014  | 
Social media experts across the economy share their thoughts on the growth of social media.
How MassMutual Builds a Data Science Pipeline
News  |  10/23/2014  | 
The insurer offers top talent from colleges in its area an enticing opportunity for professional development and real-world work.
Mercury to Acquire Workmen’s Auto Insurance
News  |  10/23/2014  | 
The $8 million transaction is expected to close in early 2015.
HM Insurance Hires SVP, Marketing & Strategy
News  |  10/23/2014  | 
The appointee will lead initiatives in strategic planning, market research, and business analytics.
Creating a Data Contract for Insurance
Commentary  |  10/22/2014  | 
Establishing a data contract requires stepping back and looking at all use cases for the data.
Why CIOs Should Be More Involved In Acquisitions
Commentary  |  10/22/2014  | 
Here are five important reasons CIOs need to have a voice during mergers and acquisitions.
The Need for an Intelligent Quote Engine in Life Insurance
Commentary  |  10/21/2014  | 
An innovative and effective quote engine, backed by the insight of distinguished experts, may enable more people to buy life insurance.
Why You Shouldn't Count On General Liability To Cover Cyber Risk
News  |  10/20/2014  | 
Travelers Insurance's legal spat with P.F. Chang's over who'll pay breach costs will likely illustrate why enterprises shouldn't think of their general liability policies as backstops for cyber risk.
The Rocky Road of Modernization
Commentary  |  10/20/2014  | 
Today’s top challenges in core system replacement, from choosing a system through implementation.
New York Life Boosts Social Savvy
News  |  10/17/2014  | 
The adoption of new technologies addresses challenges in customer engagement and business growth.
Tech's Role in Insurance ORSA Compliance
Commentary  |  10/17/2014  | 
ORSA is a relatively new concept aimed at enhancing insurer awareness and understanding significant risks and interdependencies.
Assurant Sells Specialty Group to Global Indemnity
News  |  10/17/2014  | 
The American Reliable Insurance Company unit was valued at $114 million.
Optimizing a Digital Media Strategy in Insurance
Commentary  |  10/16/2014  | 
It is important to not only understand disparate digital platforms, but also to identify which audience segments are consuming content and when they are consuming it.
Agency Tech Adoption: What Insurers Should Know
News  |  10/16/2014  | 
Agencies face greater pressure to adopt new technologies and improve service. How should insurers respond?
Leveraging Insurance Data, Part 2: A Single Source of the Truth
Commentary  |  10/15/2014  | 
In a single source of truth, the IT architecture will enable solutions that provide a consistent, integrated view of the business, regardless of access point.
Erie Selects Guidewire ClaimCenter
News  |  10/15/2014  | 
The system was chosen to improve flexibility and claims service.
Defining Insurance Speed to Market
Commentary  |  10/14/2014  | 
The first step in quantifying speed-to-market is establishing a baseline by mapping and measuring current workflows that are used to change existing products and bring new products to market.
Securian Builds Team for Digital, Acquisition Strategy
News  |  10/14/2014  | 
Two new hires will lead the development of projects to boost digital and strategic planning initiatives.
HealthCare.gov: Lessons From Continuous Software Delivery
News  |  10/14/2014  | 
A tight cycle of development, design, and testing is the best way to keep a big project (even a supposedly Agile one) from blowing up.
Connected Cars Vs. Cybercrime: Tough Fight
News  |  10/13/2014  | 
Automakers should consider adding real-time intrusion detection and response capabilities, National Highway Traffic Safety Administration says.
Accenture: Satisfied Customers Not Always Loyal
News  |  10/13/2014  | 
More than 40% of customers who submit claims are likely to switch insurers within the following year, regardless of satisfaction.
Healthcare Insurance Regs Must Keep Up With Tech Advances
Commentary  |  10/10/2014  | 
Antiquated rules could get in the way of improving people's health and lowering their healthcare costs.
Value: The Ultimate Test of Innovation
Commentary  |  10/10/2014  | 
What is innovation, and how can insurance companies ensure projects and products succeed rather than end up in the dustbins?
CSAA Names Tower Group, Fireman's Fund Exec COO
News  |  10/10/2014  | 
Greg Meyer's product development and distribution experience was cited by the insurer.
Former Coca-Cola Exec Joins MagMutual as CIO
News  |  10/10/2014  | 
Sallie Graves also has consumer-side insurance IT experience.
Achieving True IoT Integration With Insurance
Commentary  |  10/9/2014  | 
Telematics efforts under way in the insurance industry can be amplified by leveraging the Internet of Things more fully.
Prosperity Life Completes SBLI USA Acquisition
News  |  10/9/2014  | 
Post-merger, Prosperity will have an aggregate of $2.7 billion in assets through its operating subsidies.
To Leverage Data, IT Must First Understand Its Purpose
Commentary  |  10/8/2014  | 
Insurers that understand and manage their data better are the companies that will compete and thrive in the world market.
HCSC Mobile App Aims to De-Stress
News  |  10/8/2014  | 
"Centered" takes a holistic approach to stress management by combining the benefits of physical exercise and meditation.
4 Considerations for Core Systems Replacements
Commentary  |  10/7/2014  | 
Core systems replacements need to meet the goals while fitting an organization's resource bandwidth, capabilities, and project tolerance level.
The Future of FinTech
News  |  10/7/2014  | 
Making predictions in technology is tricky but there are a couple of prevailing themes that are likely to influence how the industry will evolve over the next five to 10 years.
Exploring the Value of Business Intelligence
Commentary  |  10/7/2014  | 
Developing and delivering an approach to BI can drive business improvement and benefits realization, and highlight the significance of IT.
Novarica Adds Former AXA CTO as Principal
News  |  10/6/2014  | 
Mitch Wein worked both stateside and overseas for the large insurer before joining the analyst firm.
Walmart Adds Health to Insurance Push
News  |  10/6/2014  | 
The retailer has expanded its agency relationship to include health insurance quotes.
Digital Business Side Effect: Income Disparity
News  |  10/6/2014  | 
At Gartner Symposium, MIT's Erik Brynjolfsson praises tech advancements such as self-driving cars, but says the real challenge is to make the digital economy translate into wider prosperity.
Preventing Claims With Infrared Technology
News  |  10/3/2014  | 
How Fireman's Fund uses infrared cameras to detect damage invisible to the naked eye.
Losing Policyholders? The Solution is Ridiculous
News  |  10/3/2014  | 
Insurers must do a better job of acting on voice of the customer data to identify problems in the customer experience, KPMG says.
Cyberinsurance Resurges In The Wake Of Mega-Breaches
News  |  10/3/2014  | 
Insurance policies customized for cyberattack protection are on the rise as businesses worry they could be the next Target.
Real-Time Monitoring Helps Insurers Tackle MLR Requirements
Commentary  |  10/2/2014  | 
Medical Loss Ratio reporting and compliance requirements may seem daunting, but the right technology can streamline the process.
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