News & Commentary
Content posted in January 2014
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Former John Hancock Exec Named Genworth Life CEO
News  |  1/31/2014  | 
James Boyle joins Genworth effective today.
How Insurers Can Bridge the Divide Between IT and Marketing
Commentary  |  1/31/2014  | 
As marketing assumes a critical role in differentiating insurers, marketing analytics provides a platform for CMOs and CIOs to work collaboratively.
XL Group Promotes Two in North America Property Division
News  |  1/31/2014  | 
The company’s regional expansion leads to new appointments for chief underwriting officer and head of general property.
Aetna Turbocharges Virtual Desktop Initiative
News  |  1/31/2014  | 
Faced with offshoring its virtual desktop infrastructure to achieve necessary gains, Aetna takes a multi-prong approach to keep the platform in-house.
3 Predictions for Telematics in 2014
News  |  1/30/2014  | 
Towers Watson's Robin Harbage expects insurers to double down on raising awareness of telematics products.
NASA Starts Weather Quest
News  |  1/30/2014  | 
First of five new science satellites on Earth-observing missions will provide real-time observations of rain and snow every three hours.
Can Insurance Discounts Lead to Fewer Distracted Drivers?
Commentary  |  1/29/2014  | 
Auto insurer Good2Go offers discounted coverage to customers who install text message blocking devices in their vehicles.
Insurers Must Adjust to the Sharing Economy
Commentary  |  1/29/2014  | 
Stories of Uber drivers unable to get insurance illustrate a need for product innovation to match new consumer and business needs.
How Business Intelligence Can Help Insurers Overcome Compliance Challenges
Commentary  |  1/29/2014  | 
New solutions are needed to provide visibility into investment and financial data, transparency across a complex enterprise, and insight to help leaders make better business decisions.
Insurance CIOs Must Bridge Gap on Security: Novarica
News  |  1/28/2014  | 
While research indicates that insurance IT security budgets will rise, Novarica's Tom Benton says there is a cultural component to effective IT security as well.
Cincinnati Financial Names Head of Personal Insurance
News  |  1/28/2014  | 
Former AIG exec Will Van Den Heuvel is appointed SVP of personal insurance at Cincinnati Insurance Company.
Former BOA Tech Exec Named CIO of MGU AmWins
News  |  1/28/2014  | 
Todd Atwood is based at the MGU's Charlotte, N.C. headquarters.
Will Insurance Increase Access to Google Glass?
Commentary  |  1/28/2014  | 
In a move that will impact consumers and healthcare providers, VSP has agreed to offer subsidized frames and prescription lenses for Google Glass.
4 Key Technologies for Capturing Insurance Growth Markets
News  |  1/27/2014  | 
EY has identified 17 rapid-growth markets besides the BRIC countries, and the technologies insurers can use to successfully sell product there.
Delta Dental of Michigan Names New CIO
News  |  1/27/2014  | 
Michael Anselmo leaves Narragansett Bay Insurance to join health insurer as SVP and CIO.
Berkshire Hathaway Specialty Buys Telematics and Travel Operations Company
News  |  1/27/2014  | 
With long-term strategy and customer service in mind, BHSI agrees to purchase Noel Group’s telematics-based MyAssist Inc. and Insure America LLC.
Aetna Increases Focus On Employee Health
News  |  1/24/2014  | 
Aetna expands its online wellness programs that prove to reduce healthcare costs and boost employee productivity.
Using Marketing Analysis To Get The Right Customers
Commentary  |  1/24/2014  | 
Going after the right kinds of customers is how marketing analytics lends a laser-sharp focus to insurers’ marketing spend.
One-Third Of Insurers Plan IT-Enabled Transformation: Study
News  |  1/24/2014  | 
Here are the priority areas for insurance IT investments in the P&C and L&A segments, according to research from SMA.
How Mercury Insurance Handles Wildfires
News  |  1/23/2014  | 
The risk of wildfire in California is especially high this year.
Responsive Design: The Key to Conquering Device Proliferation
Commentary  |  1/23/2014  | 
With this explosion in tablets and other mobile devices, a solution is needed to ensure cohesive design across an array of ever-increasing screens.
Why an IT Service Management Approach is Crucial
Commentary  |  1/23/2014  | 
Effective policies prevent CFO confusion on IT spend and return on investment.
Why CNA Sold a Data Center
News  |  1/23/2014  | 
CIO Ray Oral tells Insurance & Technology that selling a suburban Chicago data center allows the insurer to focus on other key technology projects.
Amica Chooses Semafone for Telephone Payments
News  |  1/23/2014  | 
The Semafone system will allow Amica customers to safely enter card information over the phone.
Insurance Tech M&A Jumped 16% In 2013: Berkery Noyes
News  |  1/23/2014  | 
The growing focus on core systems modernization and industry consolidation will drive M&A activity through 2014.
With Customers in Control, CIOs and CMOs Must Team Up
Commentary  |  1/22/2014  | 
In a space where customer interaction is increasingly digital and where customers increasingly use key technologies, CMOs and CIOs are working outside their existing comfort zones. It only makes sense for them to do it together.
CNA Adds VP of Analytics
News  |  1/22/2014  | 
McKinsey, HSBC vet supports underwriting transformation.
Biggest Insurance IT Outsourcers Plan to Scale Back: Novarica
News  |  1/22/2014  | 
But survey results also show that moderate IT outsourcers will increase efforts. Insurers that do not outsource are unlikely to start.
What Makes a Great Data Scientist?
News  |  1/21/2014  | 
Not everyone has the chops to cut it as a data scientist. Here are the skills that matter most, says tech consulting firm Booz Allen Hamilton.
Berkshire Hathaway Specialty Adds Builders' Risk Business
News  |  1/21/2014  | 
Robert Tricamo will lead the new practice as VP of construction.
Healthcare.gov Still Insecure, Critics Tell House Panel
News  |  1/17/2014  | 
At Congressional hearing, critic who suggested in November site should be shut down says, "Nothing has changed."
Can Insurers Maintain Underwriting Discipline?
Commentary  |  1/16/2014  | 
2013 was a very strong year for P&C insurers, but some question the ability of the industry to maintain best practices.
4 Keys to Life Insurance Growth to 2020
Commentary  |  1/16/2014  | 
The opportunities for growth are there, but only for those willing to undertake the right strategic initiatives while improving the effectiveness and efficiency of core activities.
Going Beyond Tech for Claims Process Optimization
Commentary  |  1/16/2014  | 
While carriers continue the effort to deliver faster and better claims service, they need to be certain they are maintaining claims integrity and avoiding overpayment or paying fraudulent claims.
Insurers Strategize To Improve Cyber Protection In 2014
News  |  1/16/2014  | 
Insurers see an opportunity in cyber insurance, but must make sure their houses are in order as well.
The Challenge of Defining Financial Services Innovation
Commentary  |  1/16/2014  | 
Despite plans to increase innovation within financial services, many businesses struggle to define and manage it.
Verisk Buys EagleView for $650 Million
News  |  1/15/2014  | 
The buy extends the analytics company's aerial imagery.
Why Automating Sales & Distribution in Life Insurance Optimizes Financial Performance, Part II
Commentary  |  1/15/2014  | 
Sales and distribution processes are generally executed by different teams working with different systems in different locations. How can insurers be more efficient?
4 Insurance CEOs Reveal Cybersecurity Practices
Slideshows  |  1/15/2014  | 
During the CEO roundtable at this year's Property Casualty Joint Industry Forum, panelists were asked: "What does your company do to protect customer data?"
How Farm Bureau Insurance Brought Self-Service to a Legacy System Landscape
News  |  1/15/2014  | 
By taking an enterprise approach, Farm Bureau Insurance of Michigan was able to leverage its modernized data management program to deliver improved customer service to agents and policyholders.
State Farm Sells Canada Business to Desjardins
News  |  1/15/2014  | 
The buy nearly doubles Desjardins' Canadian P&C market share.
Resilience and Debris Removal Key In Catastrophe Recovery, Experts Say
News  |  1/15/2014  | 
Industry panelists discussed recovery tactics and potential for disaster in 2014 at the P&C Insurance Joint Industry Forum.
N.Y. Rolls Out Welcome Mat For Telematics
News  |  1/15/2014  | 
Robert Easton, executive deputy superintendent for N.Y. Dept. of Financial Services, says his office is inviting usage-based insurance filings.
Riding the Wave to Better Policy Service
Commentary  |  1/14/2014  | 
Many life insurers depend on a disarray of systems and processes that lack cohesion.
American Modern Chooses Guidewire for Data Management, Business Intelligence
News  |  1/14/2014  | 
Guidewire DataHub and InfoCenter will support the specialty insurer’s ongoing business transformation.
QBE North America Selects Prospx BI Platform
News  |  1/14/2014  | 
The carrier will use InsiderConnect to disseminate industry information to distributors.
SNL Insurance Buys IPartners
News  |  1/13/2014  | 
The acquisition broadens SNL's business intelligence services to include internal data as well.
FBL Financial Promotes Chief Actuary to COO
News  |  1/13/2014  | 
Chief actuary John D. Currier Jr. will assume the role of COO at Life Companies after the retirement of Richard J. Kypta.
Aflac Appoints New Global Chief Risk Officer
News  |  1/13/2014  | 
J. Todd Daniels will replace Lori Evangel, former EVP and CRO at Aflac
Shelter Insurance Brings Finances To The Cloud With Workday
News  |  1/10/2014  | 
The multiline insurer selected Workday Financial Management to improve self-service and create transparency across business lines.
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