News & Commentary
Content posted in October 2010
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Simply Building a Testing Automation Framework Won't Save Your ROI
News  |  10/31/2010  | 
Done correctly, automated software testing consists of three parts: creating the automation architecture, writing the business test scenarios, and assessing the testing state of the software.
Accenture, RSA Extend IT and Consulting Agreement
News  |  10/29/2010  | 
The companies will work together through 2015, three years past the former expiration date and 12 years in total.
Health Net Brings App to Android
News  |  10/29/2010  | 
The company first released its app for Apple's iOS devices last month.
SAP/Oracle Saga Takes Unexpected Turn
Commentary  |  10/29/2010  | 
In what Insurance & Technology sister brand InformationWeek calls a "shocking last-minute move," SAP has admitted contributory liability in a copyright infringement suit filed against it by Oracle.
XL Group Creates Office of Strategic Growth
News  |  10/29/2010  | 
XL Group creates Office of Strategic Growth; Gregory Hendrick named to head new office as EVP, Strategic Growth.
Anthem Blue Cross Launches iPhone App, Women's Site
News  |  10/28/2010  | 
The Anthem Blue Cross Grocery Guide contains information on more than 100,000 food and beverage products, while the Healthy Woman site features health, nutrition, fitness and health care options, the company says.
New York Life Adds Mobile Customer Services
News  |  10/28/2010  | 
The carrier's Virtual Service Center has been optimized for Web-enabled mobile devices.
Are You Ready, Insurance Execs? Gartner Identifies Top 10 Strategic Technologies for 2011
Commentary  |  10/28/2010  | 
Gartner identifies top 10 strategic technologies for 2011 it says are likely to have "significant impact" on businesses in the next three years.
Pacific Life Taps Insurance Technologies for Annuity Sales
News  |  10/28/2010  | 
The carrier will implement Insurance Technologies' ForeSight point-of-sale software.
AIG Board Says Miller to Be Interim CEO if Benmosche's Condition Worsens
News  |  10/28/2010  | 
If AIG CEO Bob Benmosche's cancer were to render him unable to fulfill his duties, chairman Steve Miller would become interim CEO until a long-term replacement could be found.
Goldman Code Theft Case Shows Vulnerability of IT IP
News  |  10/27/2010  | 
The prosecution of former Goldman Sachs employee Sergey Aleynikov shows how vulnerable vital systems-related intellectual property can be to the actions of rogue employees.
Sedgwick CMS to Acquire Factual Photo
News  |  10/27/2010  | 
The vendor of claims and productivity management services expects its buy of the investigative services provider to be completed by November 1.
Teradata, CoreLogic Partner for Geospatial Services
News  |  10/27/2010  | 
The offering helps insurers with underwriting processing, risk management, marketing and distribution management, according to the companies.
Physicians Mutual Selects FTNI's ETran for Payments
News  |  10/26/2010  | 
The ETran platform features check scanning, ACH processing, and PCI-compliant credit card processing.
Zurich Latin America Taps Accenture for Core Systems
News  |  10/26/2010  | 
The vendor will build and maintain underwriting, policy admin and claims systems in six Latin American countries over 10 years.
AIG's Benmosche Diagnosed with Cancer
News  |  10/26/2010  | 
Currently undergoing "aggressive" chemotherapy, Benmosche reports feeling well and able to work his normal schedule.
In an Information-Rich World, Insight Will Characterize the Successful Insurance CIO
Commentary  |  10/25/2010  | 
As the number of devices generating and recording data explodes, those insurance CIOs who can derive new insights by unleashing the power of analytics will provide their companies with a competitive advantage, reports Mark Breading, Partner, SMA Strategy Meets Action.
NAIC Raps Allstate for Software-Related Claims Handling Inconsistencies
News  |  10/25/2010  | 
A settlement between Allstate and the National Association of Insurance Commissioners serves as a reminder of the importance of consistent, standardized processes across the enterprise and that, in the end, the quality of computer output is only as good as the input.
State Farm Brings Steer Clear App to Android
News  |  10/25/2010  | 
The application was released in February for the iPhone.
Navigators Launches New Web site
News  |  10/25/2010  | 
The New York-based carrier has added a broker/agent portal and search function.
Chubb Makes Senior Management Appointments
News  |  10/22/2010  | 
Among the appointments made retirement in light of the retirement of COO John Degnan on Dec. are that of Dino Robusto, who oversees IT, to president of personal lines and claims.
New Celtic HealthyTexas Site Features Online Quoting
News  |  10/22/2010  | 
The site also allows employers to apply for coverage online or by downloading an application.
Aetna Promotions Continue, CIO Meg McCarthy Among Them
News  |  10/22/2010  | 
McCarthy is being promoted to EVP, while CFO Joseph Zubretsky has been named senior EVP and CFO.
Argo Group Signs Instec for Policy Admin
News  |  10/22/2010  | 
The specialty P&C carrier will implement Instec's rating and policy administration software, Quicksolver.
Israel Direct Taps Ness for SAP Implementation
News  |  10/21/2010  | 
Ness will help implement a SAP-based enterprise resource planning system.
Drilling Down on Social Media Due Diligence for Insurers
News  |  10/21/2010  | 
My blog post published earlier this week, "Facebook Privacy Breach Shows Hazards of Social Media for Insurers," triggered an exchange with Anand Rao, a partner at Diamond Management & Technology Consultants. Anand shares his insights into the hazards insurers face, and what regulators are likely to consider due diligence on the part of insurers.
Allstate Releases Social App
News  |  10/21/2010  | 
Tag In by Allstate allows users to stay connected via text message to friends and family in a more private way than traditional social networking, the company says.
GuideOne Mutual Will Use iPartners' Insurance Scorecard
News  |  10/21/2010  | 
The carrier will use the business intelligence system to define business opportunities from the information in its enterprise data warehouse.
Of Architecture and IT Innovation
Commentary  |  10/20/2010  | 
I recently watched a miniseries dramatizing the events surrounding the building of a Gothic cathedral, so I was excited to see the subject featured on NOVA last night.
New Mexico Mutual Expands Valen Predictive Analytics Relationship
News  |  10/20/2010  | 
The workers' compensation carrier, which already uses Valen's UnderRight platform, is now adding AuditRight.
Zurich Names New Chief Claims Officer for North America
News  |  10/20/2010  | 
Zurich names Steve Hatch Chief Claims Officer for North America.
Liberty Mutual Mobile Campaign Uses Apple's iAd Platform, Incorporates Twitter
News  |  10/20/2010  | 
The expansion to the "Responsibility Project" invites interactions through Apple mobile devices.
Zurich Picks Detica Risk Management Platform for Life and Pensions
News  |  10/20/2010  | 
Zurich cited increasing complexity and transaction volume growth in its selection of Detica NetReveal.
Feds Bust Medicare ID Theft Ring
Commentary  |  10/19/2010  | 
I&T's sister site Dark Reading has a story today on a healthcare fraud ring that stole doctors' and Medicare patients' identities. With the information, the ring operated phony clinics that billed Medicare and other insurers fraudelently for more than $165 million.
Manitoba Public Insurance Goes Live with FINEOS Claims
News  |  10/19/2010  | 
The Canadian auto insurer says the implementation was completed on time and within budget.
Arkansas Blue Cross Taps Bravo Wellness to Manage Incentive Plans for Employers
News  |  10/19/2010  | 
Bravo's program rewards employees for making positive lifestyle decisions, to drive down the cost of health care, according to the companies.
Nationwide Selects Optimum for Talent Management
News  |  10/19/2010  | 
Optimum Solutions will deploy version 9.1 of Oracle's PeopleSoft Enterprise suite.
The Hartford Names James Eckerly EVP of Newly Created Strategic Initiatives and Enterprise Technology Position
News  |  10/18/2010  | 
Eckerly will report to The Hartford's chairman, president and CEO, Liam McGee.
Elite 8 2010: Masters of Change
News  |  10/18/2010  | 
This year's Elite 8 honorees share an ability to both enact and cope with change.
Insurers Come To Grips With the Opportunities and Risks of Social Media
News  |  10/18/2010  | 
Insurers are developing the means to control internal use of social media platforms and influence external discussions in ways that protect brand equity and advance business goals.
Facebook Privacy Breach Shows Hazards of Social Media for Insurers
Commentary  |  10/18/2010  | 
A key lesson of the Wall Street Journal investigation is how complex digital communications leaves a trail whereby opportunistic parties can gain access to information deemed to be private and even protected at some levels.
Unum Group Names Chief Actuary
News  |  10/18/2010  | 
Unum Group names Al Riggieri Chief Actuary.
Artisan Contractors Selects 4Sight Business Intelligence
News  |  10/15/2010  | 
The carrier will implement 4Sight for its P&C business.
Jackson Life Names President and CEO
News  |  10/15/2010  | 
The Lansing, Mich.-based subsidiary of Prudential has promoted vice chairman and COO Mike Wells to the position.
Farmers Offers Coverage for FarmVille
News  |  10/15/2010  | 
A promotion from the P&C carrier prevents crops in the social game from withering in return for placing a branded airship on the virtual farm.
ISoftStone Acquires Ascend Technologies
News  |  10/14/2010  | 
The China-based BPO provider expects the buy to boost its offerings to insurers and other financial services providers.
P&C Carrier Torus Deploys Cognizant Risk Platform, Selects Guidewire Claims System
News  |  10/14/2010  | 
The London-based carrier of property, casualty, specialty and reinsurance has deployed a risk engineering platform from Cognizant and selected Guidewire's ClaimCenter.
U.K. Insurer Launches Recruitment iPhone App
News  |  10/13/2010  | 
LV=, a P&C and life insurer, is feeding open positions across its home country to the smartphone.
Unum's Kathy Owen Manages Large-Scale Tech Change
News  |  10/12/2010  | 
En route to becoming Unum’s Global CIO, Kathy Owen has overseen game-changing technology improvements through several M&As.
NovaPro, Frasco Partner for Anti-Fraud Compliance
News  |  10/12/2010  | 
Frasco will serve as the special investigative unit for NovaPro, ensuring compliance with all anti-fraud regulatory requirements.
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