News & Commentary
Content posted in November 2008
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Equipping the Field to Improve Service
News  |  11/25/2008  | 
Insurance Tech Outlook 2009: Agents empowered with systems and devices are in a unique position to deliver increased value to the firm, says Microsoft's Bill Hartnett.
Succeeding With Out-of-the-Box Solutions
News  |  11/25/2008  | 
Insurance Tech Outlook 2009: Insuresoft's Brown says insurers will utilize out-of-the-box solutions to extend processing and servicing capabilities.
As AscendantOne Changes Hands, Both ISO and AQS Gain Definition
News  |  11/25/2008  | 
Through the acquisition of AscendantOne from ISO, AQS has broadened its scope as a provider of policy administration solutions just as ISO has redefined its own scope as a vendor.
Insurers Need to Leverage Systems Flexibiliy in Changing Competitive Landscape
Commentary  |  11/25/2008  | 
Esurance CIO Phil Swift identifies greater systems flexibility and a more customized Web experience as keys to remaining competitive in 2009.
Enable an ’Externalized’ Organization to Tap Into the Business Ecosystem
News  |  11/25/2008  | 
Insurance Tech Outlook 2009: Capgemini's Scott Mampre outlines 7 'technology clusters' seminal to success in the coming year.
Doing ’More With Less’ Requires Selective IT Spend Targeted at Short-Term Gains
News  |  11/25/2008  | 
Insurance Tech Outlook 2009: Focus investment on short-term cost reductions and/or customer experience enhancements, suggests Deloitte's Joe Guastella.
Pursuing a ’Common Currency’ in Partnership With the Business
News  |  11/25/2008  | 
Insurance Tech Outlook 2009: Accenture's Michael Costonis describes 3 strategies in the quest for measurable value.
Happy Thanksgiving from I&T
News  |  11/25/2008  | 
While the editors of Insurance & Technology won't have a full day off tomorrow, I&T Daily will. And since both publication and creators will not return until next Monday, the first of December, today we wish you a happy Thanksgiving Day.
Blue Cross and Blue Shield of South Carolina - Elite 8 2008
Blue Cross and Blue Shield of South Carolina - Elite 8 2008
Insurance & Technology Videos  |  11/24/2008  | 
Stephen K. Wiggins, the Executive Vice President and CIO at Blue Cross and Blue Shield of South Carolina , is one of Insurance & Technology's Elite 8. Steve was recognized at the 10th annual Elite 8 awards ceremony.
Lincoln Financial Group - Elite 8 2008
Lincoln Financial Group - Elite 8 2008
Insurance & Technology Videos  |  11/24/2008  | 
Charles Cornelio, CIO and SVP of shared services at Lincoln Financial Group is one of Insurance & Technology's Elite 8. Chuck could not attend the 10th annual Elite 8 awards ceremony. His colleague, Tricia Blair, filled in for him.
Progressive Insurance - Elite 8 2008
Progressive Insurance - Elite 8 2008
Insurance & Technology Videos  |  11/24/2008  | 
Raymond Voelker, CIO at Progressive Insurance, is one of Insurance & Technology's Elite 8. Ray was recognized at the 10th annual Elite 8 awards ceremony.
North Carolina Farm Bureau Mutual Insurance - Elite 8 2008
North Carolina Farm Bureau Mutual Insurance - Elite 8 2008
Insurance & Technology Videos  |  11/24/2008  | 
Linda Squires, the Senior Executive of Operations and Information Systems at North Carolina Farm Bureau Mutual Insurance Co. is one of Insurance & Technology's Elite 8. Linda was recognized at the 10th annual Elite 8 awards ceremony.
Aetna, Microsoft Integrate Online Health Tools
News  |  11/24/2008  | 
Aetna has made its PHR tool compatible with Microsoft HealthVault.
CNA - Elite 8 2008
CNA - Elite 8 2008
Insurance & Technology Videos  |  11/24/2008  | 
John Golden, Executive Vice President and CIO of CNA is one of Insurance & Technology's Elite 8. John was recognized at the 10th annual Elite 8 awards ceremony.
AIG American General - Elite 8 2008
AIG American General - Elite 8 2008
Insurance & Technology Videos  |  11/24/2008  | 
Jeff Carlson, Executive Vice President and CIO of AIG American General is one of Insurance & Technology's Elite 8. Jeff was recognized at the 10th annual Elite 8 awards ceremony.
Penn National Insurance - Elite 8 2008
Penn National Insurance - Elite 8 2008
Insurance & Technology Videos  |  11/23/2008  | 
Bill Jenkins, Vice President and CIO of Penn National Insurance, is one of Insurance & Technology's Elite 8. Bill was recognized at the 10th annual Elite 8 awards ceremony.
Insurance & Technology's Elite 8 Awards Ceremony
Insurance & Technology's Elite 8 Awards Ceremony
Insurance & Technology Videos  |  11/23/2008  | 
8 industry executives were recognized at Insurance & Technology's 10th annual Elite 8 awards ceremony.
Harleysville Insurance - Elite 8 2008
Harleysville Insurance - Elite 8 2008
Insurance & Technology Videos  |  11/23/2008  | 
Akhil Tripathi, Senior VP and CIO of Harleysville Insurance, is one of Insurance & Technology's Elite 8. Akhil was recognized at the 10th annual Elite 8 awards ceremony.
Adversity Equals Opportunity for The Hartford’s CIO
News  |  11/21/2008  | 
The financial crisis has been felt more acutely at The Hartford than many other carriers, but its challenges may paradoxically present an opportune moment for the unification of the carrier's IT organization under a single executive.
Ebix Sustains HealthAxis Takeover Offer
News  |  11/20/2008  | 
Ebix's $.85/share offer, first made in late October, attempts to better BPO Management Services, Inc's bid to take over HealthAxis
What Can Insurers Learn from the Xerox Turnaround Story?
News  |  11/20/2008  | 
In some ways, the situation Xerox found itself in roughly 10 years ago is similar to the current financial services crisis, in that it resulted from a "perfect storm" of factors -- a weak economy, stronger competition, and internal turmoil.
Insurers Respond To California Wildfires
News  |  11/19/2008  | 
As firefighters work to contain the last of several wildfires in Southern California, insurers have deployed CAT vehicles to the region to handle incoming claims and assist affected policyholders.
Pirates Exemplify Shifting Risk Environment
News  |  11/18/2008  | 
Three recent news stories have underscored the need for insurance underwriting to adapt to a constantly changing environment, as ISO CEO Frank Coyne recommended during his recent address at ISOTech: the California wildfires, the rise of deer collisions in the Eastern United States and the increasingly brazen and ambitious pirates of Somalia.
Life Insurance CFOs on the Future of ERM
News  |  11/17/2008  | 
Over these last few tumultuous months, there has been no shortage of talk about risk management strategies. Could better ERM saved some companies from their current financial difficulties? Why did ERM strategies that were in place fail? Will more companies invest in ERM technology in the fallout? In the pages of I&T -- both print and Web -- we've covered the topic, but at last week's 19th Annual Executive Conference for the Life Insurance Industry (quite a catchy name, eh?) held at the New York
ISOTech Panel Gauges IT/Business Relationship Woes
News  |  11/14/2008  | 
There will always be incentives toward alignment in an information-driven business, but CIOs still struggle to demonstrate the value they bring to the insurance enterprise, especially when business executives fail to live up to their alignment responsibilities, panelists argued.
Industry Optimism Persists -- For Now
News  |  11/13/2008  | 
The atmosphere of the ISOTech conference in Las Vegas earlier this week was in many respects reassuring. The general sessions were good, the breakout session topics were spot-on, and the vibe was optimistic. There was some vendor grousing about attendance, but some degree of drop in numbers is to be expected in these troubled times. Finally, everybody I spoke to was sanguine about technology spending.
ISO CEO: Heraclitus Was Right
News  |  11/12/2008  | 
When Hurricane Hugo hit Charleston, S.C., in 1989, it was seen as a once-in-a-century event. That was just three years before Hurricane Andrew, to say nothing of the many storms we've seen since. "Heraclitus was right," Frank Coyne, ISO's chairman, president and CEO commented.
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