News & Commentary
Content posted in March 2007
Carriers Can Better Utilize Fraud Mitigation Technologies
News  |  3/27/2007  | 
By Nathan Conz, Insurance & Technology A recently released report from research and advisory firm Celent suggests that many insurance companies aren't taking full advantage of technology when it comes to fighting fraud. "There really isn't much excuse for an insurance company to not be using some of these technologies depending on how big they are and what the extent of their exposure is," says Donald Light, Celent seni
Pitney Bowes to Acquire MapInfo
News  |  3/27/2007  | 
By Nathan Conz, Insurance & Technology In a move to further expand its presence outside its core mailing business, Pitney Bowes ($5.7 billion in revenue) announced plans to acquire MapInfo Corporation (Troy, N.Y.) for approximately $408 million in cash. The deal could significantly strengthen the Stamford, Conn.-based company's position in
AML Still a Top Priority
News  |  3/27/2007  | 
By Nathan Conz, Insurance & Technology Anti-money laundering (AML) compliance has been a high priority for insurance carriers and other financial services institutions since 9/11 and the subsequent Patriot Act, which placed a regulatory focus on money laundering and terrorist financing. As a result, significant AML investments have been made in recent years. Still, a recent survey suggests that companies have set AML benc
The CIO Dilemma
News  |  3/23/2007  | 
CIOs, burdened with cost cutting, risk losing their clout.
New Standard Seeks To Allow Services To Talk To Each Other
News  |  3/22/2007  | 
IBM, Microsoft, HP, Sun Microsystems, Dell, Intel, Cisco, CA, EMC, BEA Systems, and BMC rally around Service Modeling Language.
For CIOs, The Pay Is Good And The Hours Are Long
News  |  3/22/2007  | 
Nearly six in 10 CIOs said they work 46 to 55 hours a week, while 20% said they work between 56 and 65 hours a week.
Fidelity National Title Launches Multilingual Web Sites
News  |  3/13/2007  | 
By Nathan Conz As part of a larger effort to increase home ownership in Latino and Asian-American communities, Fidelity National Title Insurance, an underwriter for Fidelity National Financial (Jacksonville), has launched four new foreign language Web sites - in Chinese, Korean, Spanish and
Online Compliance Data Review
News  |  3/13/2007  | 
By Anthony O'Donnell Addressing retirement plan employer customers' increasing desire to interact with their plan provider online, Standard Retirement Services (a subsidiary of StanCorp Financial Group; 2005 revenue of $2.3 billion) has launched Compliance Data Review (CDR), a Web-based tool that enables employers to view a summary of plan information onlin
Commerce Banc Insurance Services, Travelers Team Up
News  |  3/13/2007  | 
By Nathan Conz In an effort to offer increased value to customers and stay competitive in the marketplace, Commerce Banc Insurance Services (Cherry Hill, N.J.; $1 billion in annual premium volume) has launched a new service that allows customers to get instant automobile insurance rate quotes and initiate their purchase of coverage online. The insurance agency, a subsidiary of Commerce Bancorp, offers the new service through a partne
Poor Communications, Unrealistic Scheduling Lead To IT Project Failure
News  |  3/12/2007  | 
Besides technical know-how, workers must have solid communications skills, both verbal and written, to complete projects, CompTIA study shows.
Chubb Uses Intuitive Business Intelligence Tools to Gather Data From Disparate Systems and Migrate It to Decision-Support Systems
News  |  3/9/2007  | 
In any business intelligence initiative, it is imperative that BI tools leverage insurers' existing environments -- no matter how multifarious or far-flung. In order for Chubb Insurance Company of Europe (CICE; London), a subsidiary of Chubb Corp., to empower its business users, it needed a BI solution that could handle a phased approach to incorporation of the parent company's data from U.S., Asian, Latin American and European systems, as well as data from its own business and claims units.
The Hype Around BI 2.0 Heralds Functionality Changes Surrounding Business Intelligence, Which Helps Insurers Gather Information to Make Business Decisions
News  |  3/9/2007  | 
The next generation of business intelligence tools will be integrated within business processes themselves, enabling improved forecasting and real-time data analysis.
Executive News
News  |  3/9/2007  | 
New ULLICO Retirement Services President Gary A. Amelio Plans to Introduce State-of-the-Art, Technology-Driven Products
News  |  3/9/2007  | 
As the new president of the Retirement Services division of ULLICO (Washington, D.C.), Gary Amelio plans to introduce defined contribution products to complement the defined contribution pension plans that the union-owned financial services company has traditionally offered its organized labor customers.
News  |  3/9/2007  | 
Reinsurance Industry Looks Beyond Transaction Processing To Innovative Automation and Better Risk Management
News  |  3/9/2007  | 
The reinsurance industry is shifting to an information-based operational approach with an increased emphasis on discovering ways to automate, while profiting from, information management.
Arch Insurance CIO Scott McClintock Supports the Specialty Insurer’s Changing Underwriting Needs With a Flexible Platform
News  |  3/9/2007  | 
Scott McClintock, CIO, Arch Insurance Group When Scott McClintock joined Arch Insurance ($692.6 million in net income) in fall 2002 as VP of actuarial information services, the young company was working on establishing a technology infrastructure that would support its specialty insurance lines, including CAR/EAR (construction all risk/erection all risk), environmental liability, offshore energy, technical risk, and global marine cargo and aviation. Today, as CIO, McClintock says, his focus is o
In The Thick of IT: Chief Information Security Officers Address Broad Risk Management Concerns
News  |  3/9/2007  | 
As information technology has permeated deeper into the insurance enterprise, today's chief information security officers' reach has expanded and their role has evolved into a broader risk-mitigation function.
Northeast Delta Dental Deploys EMC Corporation DiskXtender Software and Centera Content Addressed Storage
News  |  3/9/2007  | 
EMC information lifecycle management technologies rescue Northeast Delta Dental from an otherwise unmanageable upsurge in claims content.
Pharmacists Mutual Expands Use of iPartners Performance Management Reporting Services Across the Enterprise
News  |  3/9/2007  | 
Pharmacists Mutual finds iPartners' Insurance Scorecard adds speed and coherence to the carrier's performance intelligence efforts.
Unisys Managed Services Solution Helps Reliance Standard Life (RSL) Automate Billing
News  |  3/9/2007  | 
Unisys managed services solution paves way for replacement of Reliance Standard Life's legacy billing system.
Great American Adds Dialogue; Penn Signs With Skywire; Hartford Taps CGI; Utah Links With Sircon; Chubb Installs Scene Genesis
News  |  3/9/2007  | 
Great American Adds Dialogue; Penn Signs With Skywire; Hartford Taps CGI; Utah Links With Sircon; Chubb Installs Scene Genesis
Fair Isaac Names Veteran IBM Business Strategist, Mark Greene, as Its New CEO
News  |  3/9/2007  | 
Fair Isaac's new CEO says he's focused on improving the interoperability of its solutions and tapping global markets.
Travelers Deploys Mobile Catastrophe Units to Respond to Florida Tornadoes
News  |  3/9/2007  | 
Travelers sends its mobile catastrophe response team to assist Florida policyholders affected by February's tornadoes.
The ACSI Shows That Insurance Companies Are Improving Customer Service
News  |  3/9/2007  | 
Customer service can determine customer retention, but a national survey shows that insurers' increased customer service efforts aren't going unnoticed.
As More Apps Go Mobile, IT Execs Want More Management Capabilities
News  |  3/9/2007  | 
Cisco and Sybase roll out latest mobile app additions with some management help
Daylight Savings Time Change Problematic for Insurance Carriers
News  |  3/5/2007  | 
A new law that will extend Daylight Savings Time by four weeks may adversely affect many common insurance industry business processes by confusing time-sensitive computer applications.

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