News & Commentary
Content posted in July 2010
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BCBSMN Names Anudeep Parhar VP of Technology Strategy and Planning
News  |  7/30/2010  | 
Reporting to BCBSMN CIO Jay Levine, Parhar will be responsible for overseeing the development of a multi-year information technology strategy.
The Claims Modernization Opportunity
News  |  7/30/2010  | 
Currently available claims systems provide both the efficiency and service capabilities insurers need to make the business case for transformation.
Deloitte Designated as HITRUST Common Security Framework Assessor
News  |  7/30/2010  | 
Deloitte says it will be able to assist clients in streamlining their security and compliance processes, remediating information security gaps and complying with the HIPAA security rule, HITECH Act and state breach notification laws.
Insurance Technologies Releases New Application System
News  |  7/28/2010  | 
The release of FireLight comes on the heels of an upgrade earlier this year to ForeSight.
BP Faces Challenges Self-Managing Oil Spill Claims Process
News  |  7/28/2010  | 
The unique nature of the Deep Horizon oil spill catastrophe, combined with BP's insurance status and the government's role in overseeing the clean up of the Deep Horizon oil spill, has resulted in a complex and often troubled claims process.
Harleysville Names Acting CTO, CIO
News  |  7/28/2010  | 
Steve Byrne, Harleysville's VP of agency and field automation technology, has been named acting chief technology officer, and John Griggs, the carrier's VP of insurance management systems has been named acting CIO.
York Risk Services Selects DAVID for Policy Admin, Underwriting
News  |  7/28/2010  | 
The NavRisk Policy is implemented in the York's risk pooling division.
National Life Group Picks Attunity for Data, Business Intelligence
News  |  7/28/2010  | 
The Vermont-based insurer required a solution that would work across its patchwork of file types and systems.
Patriot Risk Management Pilots iPad
News  |  7/27/2010  | 
Patriot Risk Management iPad pilot tests efficiencies of cutting-edge mobile devices versus traditional laptop options.
Harleysville CIO Akhil Tripathi Resigns
News  |  7/27/2010  | 
Sources say Tripathi left the company for personal reasons.
Farm Bureau Mutual Insurance Company of Idaho Rolls Out Guidewire for Claims Management
News  |  7/27/2010  | 
The largest P&C insurer in Idaho has deployed Guidewire ClaimCenter.
Gore Mutual Using Duck Creek for Commercial Property
News  |  7/27/2010  | 
The first Canadian client of Duck Creek has installed Example Platform v. 4.1.
Excellus BCBS Reports Faster Data Processing With SAS
News  |  7/27/2010  | 
The deployment took place in May, with help from D-Wise.
Insurers' Technology Modernization Efforts Often Start With Claims
News  |  7/27/2010  | 
Rip-and-replace technology modernization efforts can be risky. But componentization is enabling phased transformations, and many carriers are starting with claims.
AXA Equitable Names David O’Leary EVP/Head of Financial Protection
News  |  7/27/2010  | 
AXA Equitable names David O’Leary EVP/Head of Financial Protection; former American General executive’s responsibilities include oversight of operations, product design/manufacturing, and distribution management.
How Obvious Are Passwords?
News  |  7/26/2010  | 
At the risk of being known as the "question-title guy" for blog entries, I read about this password-cracking site and found myself wondering what data security experts think about the way we devise passwords.
Insurers Relieved but Vigilant in the Wake of Dodd-Frank Passage
News  |  7/25/2010  | 
The Restoring American Financial Stability Act of 2010 brings no explicit new federal insurance regulator but the potential impact of the new Federal Insurance Office on the industry remains unclear.
Connecture Launches Web-Based Health Reform Forum
News  |  7/23/2010  | 
The vendor's clients wanted a way to share information about how HCR has affected their use of its InsureConnect suite.
CNA Names Robert Jirgal SVP of Business Process Reengineering
News  |  7/23/2010  | 
In his newly created position, the former Gartner and Keane Worldzen consultant will work closely with the P&C carriers senior leadership to deliver enterprise-wide operating efficiencies, stronger business results and superior service capabilities.
Securian Financial Group Launches Facebook Page
News  |  7/22/2010  | 
Rather than push products, the company is promoting its workplace culture and charitable efforts through social.
Millers Mutual Implements Duck Creek Rating
News  |  7/22/2010  | 
The property and casualty insurer announced the contract last year as part of a wide-ranging IT modernization effort.
Martin's Point Licenses TriZetto QNXT
News  |  7/22/2010  | 
The nonprofit health insurer aims to improve administrative efficiency and support growth while sustaining its high levels of member and provider satisfaction, the company says.
Free E-Subro Hub Expands to Eight New States
News  |  7/22/2010  | 
As of Aug. 2, 2010, the free Web-based subrogation management system, which is currently used by seven of the top ten insurance carriers, will be available in a total 15 states and the District of Columbia.
Insurers React to Financial Reform Signing
News  |  7/21/2010  | 
President Obama made financial reform a reality today when he signed the Dodd-Frank regulatory overhaul bill.
IBM's Palmisano Jolts Management Team
News  |  7/21/2010  | 
Big Blue CEO Sam Palmisano has streamlined executive ranks to boost internal collaboration and capitalize on synergies across products, services, and business functions.
ACORD Adopts DTCC File Formats
News  |  7/21/2010  | 
The Depository Trust & Clearing Corporation’s formats is part of ACORD’s move toward industry-wide data exchange standards, the organization says.
Anthem BCBS Virginia Launches ER Alternative Finders
News  |  7/21/2010  | 
The insurer is using Google Maps and interactive voice response — and plans an iPhone app — to direct eligible members to urgent care centers.
Robust Analytics Boost The Hartford's Direct-to-Consumer Efforts
News  |  7/20/2010  | 
The insurer worked with database marketing agency Merkle to develop a data and analytics framework that helped identify a wide range of profitable customers and target direct mail to them.
California Casualty Upgrades ActiveBatch for FTP Optimization
News  |  7/20/2010  | 
Better FTP processing helps make the company more efficient and improves customer service, the P&C insurer says.
Swiss Re Implements Microgen Accounting Hub, Aptitude
News  |  7/20/2010  | 
The reinsurer hopes to consolidate and standardize its global accounting environment for asset management using the platforms.
Show Me the Proof (of Concept): Easing the Risk of Policy Admin Migration
News  |  7/20/2010  | 
since policy administration systems are core to an insurer's operations and replacing them introduces more risk than perhaps any other IT project, it is prudent for insurers to go beyond the traditional selection process and undertake a "proof of capability."
HealthPartners Licenses Diversinet Mobile Application
News  |  7/19/2010  | 
HealthPartners’ 1.3 million subscribers will gain mobile communications capabilities with their care managers on smartphones later this year, the company says.
Harleysville Insurance Names Two IT Execs
News  |  7/19/2010  | 
Sean Domineske takes over as VP of corporate systems and Lawrence Jennings becomes assistant VP of quality assurance and test automation.
AIR Worldwide Releases Hurricane Model 12.0
News  |  7/19/2010  | 
Version 12.0 includes extensive updates to the hazard and vulnerability components of the model that incorporate the latest science, data, and detailed claims information from recent storms to provide a more comprehensive realistic and detailed view of U.S. hurricane risk, the company says.
Financial Reform Law’s Ultimate Impact on Insurance Remains Unclear
News  |  7/16/2010  | 
While the Dodd-Frank bill, expected to be signed into law by President Obama next week, has spared insurers explicit duplicative regulation, the powers of the new Federal Insurance Office remain undefined.
Insurance Implications of IBM's $100M Health IT Program
News  |  7/16/2010  | 
IBM has announced a three-year, $100 million health IT initiative, InformationWeek reports. In addition to developing solutions for doctors and hospitals, IBM is working with the National Account Service Company (NASCO) on a health insurance component.
ProSight Acquires NYMagic
News  |  7/15/2010  | 
The $230 million, equity-funded transaction takes the marine P&C insurer private.
AIG's Benmosche Wins Showdown With Chairman Harvey Golub
News  |  7/15/2010  | 
Golub's public criticism of Benmosche eventually precipitated the latter's saying to the board that the CEO/chairman relationship had become ""ineffective and unsustainable." Golub cited Benmosche's sentiments in a letter of resignation hand-delivered yesterday afternoon to George Miles, chairman of AIG's governance committee.
Are People Really Not Putting Their IPhones in Cases?
News  |  7/15/2010  | 
Read this article over at InformationWeek this morning and remained baffled.
AIG's Chairman Harvey Golub Resigns, Robert S. (Steve) Miller Appointed to Succeed Him
News  |  7/14/2010  | 
Golub cites CEO Robert Benmosche's declaration to the board that the CEO/chairman working relationship had become "ineffective and unsustainable."
Infinity Insurance Provides Independent Agents With Cloud Cover
News  |  7/14/2010  | 
Infinity empowers its distribution force and competes with larger insurers by providing its independent agents with cost-effective access to industry-leading SaaS sales and management tools.
Survey: Value of the Cloud to Insurers Remains Nebulous
News  |  7/14/2010  | 
While cloud computing's definition remains nebulous and concerns about security in the clouds persist, insurers ultimately will find the technology's ability to cost-efficiently scale up or down too hard to resist.
Liberty Mutual Group SVP Discusses the Internal Cloud
News  |  7/14/2010  | 
Liberty Mutual Group SVP of enterprise architecture and application services Mark J. Kirby explains why the insurer is focused on developing its internal cloud rather than looking to external providers.
A Break in the Clouds
Commentary  |  7/14/2010  | 
It shouldn't be surprising that many insurance execs consider cloud computing to be little more than a marketing term.
Virtual Roundtable: A Future in the Cloud
News  |  7/14/2010  | 
Carrier executives and other experts discuss the benefits and drawbacks of cloud computing, while also sharing best practices to consider when entering the space.
Imagine the Possibilities
News  |  7/14/2010  | 
IT leaders must evaluate their architecture to determine cloud readiness.
5 Critical Cloud Components
News  |  7/14/2010  | 
There are many variables to consider when contemplating internal or external cloud options.
Early Days of Evaluation
News  |  7/14/2010  | 
Ultimately, all applications could be suitable for the cloud.
Not Ready for Prime Time
News  |  7/14/2010  | 
Consider using cloud on the periphery of your business.
Duck Creek Completes Acquisition of European Division
News  |  7/14/2010  | 
The company already had a partnership with the UK-based subsidiary.
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