News & Commentary
Content posted in September 2001
Insurance Offices Near Ground Zero Play the Waiting Game
News  |  9/26/2001  | 
As New York City and the rest of the country strive to return to some form of normal, some insurance companies displaced by the attack on the World Trade Center are still not quite sure what normality will actually be.
ISO Modifies Services To Help Clients Affected by WTC Attack
News  |  9/26/2001  | 
In the wake of the attacks of September 11, many P&C insurers will draw on the resources of the Insurance Services Office (ISO) for the purpose of responding to related claims. But for the many insurance companies and industry-related operations located in lower Manhattan, ISO is offering special assistance to help its customers keep operating.
CCC Part of Chicago Tech Initiative To Support Victims of Sept. 11 Attacks
News  |  9/26/2001  | 
CCC Information Services Inc., a provider of technology to the auto claims and collision repair industries, is among the firms that have launched Chicago Technology Cares, a charitable initiative that is raising funds to support victims of the September 11 terrorist attacks.
Providence Washington Learns Jrules
News  |  9/26/2001  | 
In order to reduce the time it takes to underwrite and generate insurance quotes, as well as exchange business policy information with an XML-centric solution, Providence Washington has chosen ILOG's (Jrules 3.5, an XML-centric rules engine.
CRM Briefs
News  |  9/26/2001  | 
Data Distilleries, an Amsterdam-based open analytical CRM provider, will launch its expansion into North America on October 1; E.piphany and Cisco Systems will extend an existing partnership; Cigna Healthcare utilizes Harte-Hanks' Allink Xpert CRM database software.
DELIVERY BRIEFS
News  |  9/26/2001  | 
ACORD re-launches Benchmark Calculator, produced in collaboration with Marsh, Berry and Co.; John Hancock's Group Insurance Division announces a partnership with OnlineBenefits; NAIFA and Standard & Poors launch Web site to give NAIFA's members access to S&P's research.
New Priorities
News  |  9/26/2001  | 
Minnesota Life Exposure to Trade Center Attack Appears Low
News  |  9/25/2001  | 
St. Paul financial services firm stands ready to handle claims, answer questions.
eGain Donates E-Mail Management Services
News  |  9/25/2001  | 
Offers complimentary email management services for public and non-profit agencies engaged in disaster relief.
PwC Life Insurance Conference Postponed
News  |  9/25/2001  | 
October conference delayed until May 2002.
Insurers Begin Recovery Immediately
News  |  9/21/2001  | 
The insurance industry exists to indemnify those who suffer losses, but on September 11 the industry also suffered grievous losses, along with the world as a whole. A number of insurers had offices in the World Trade Center (WTC) and the buildings immediately surrounding what has come to be called "ground zero." At press time, many employees were still missing and several were hospitalized. But despite the terrible injury, shock and hardship, companies-and most importantly employees-showed gre
TowerGroup: Cost of Disaster for Securities Firms Could Be $3.2 Billion
News  |  9/21/2001  | 
TowerGroup estimates that it will cost securities firms approximately $3.2 billion to replace the technology destroyed in the World Trade Center disaster (from Wall Street and Technology).
Cost of Business Interruption Insurance Claims May Take Months To Determine: NAII
News  |  9/21/2001  | 
According to the NAII, the large number of businesses affected by the Sept. 11 terrorist attacks, combined with the length of time it will take to repair the damages, means that it may take several months before an accurate estimate on business interruption losses can be developed.
New Priorities for All of Us
News  |  9/21/2001  | 
On September 11, our industry, our jobs, and our lives changed forever. Much, if not all, of what occupied and obsessed us as insurance technology professionals-budgets, meetings, vendor evaluations, project roll-outs, proposal development, articles-seems trivial and meaningless in the wake of the horrible events of that day, and the sad news of so many innocent lives lost. And yet...getting back to business clearly is going to be a necessity-economically, psychologically, and patriotically-for
Update from Frost & Sullivan
News  |  9/19/2001  | 
Company reports staff is safe, office destroyed, provides contact information.
Travelers Catastrophe Response Vehicles Operational In Lower Manhattan Today
News  |  9/19/2001  | 
On-Site claims offices to assist victims; located at Salomon Smith Barney headquarters, 388 Greenwich Street.
TesCom Offers Services in Wake of Tragedy
News  |  9/18/2001  | 
QA and testing services company offers services at reduced rates to companies affected.
Electronic Ink Makes Office Space Available
News  |  9/18/2001  | 
Downtown Philadelphia technology firm offers space, equipment, high-speed connectivity to companies displaced in wake of destruction.
Selective Insurance Group Employees Support Disaster Relief Efforts
News  |  9/18/2001  | 
Company says financial impact expected to be minimal.
SAP Offers Free Services
News  |  9/17/2001  | 
SAP to provide free IT consulting services to businesses affected by recent terrorist attacks and commits $3 million (U.S.) for aid for victims' families software group helps customers and other companies restore IT infrastructures free of charge.
EXECUTIVE NEWS
News  |  9/6/2001  | 
Product & Services Showcase
News  |  9/6/2001  | 
Temp Staffing Firms Lend a Hand
News  |  9/6/2001  | 
Vendor-on-premise model allows tech departments to contract the contractors and ease administrative burden associated with management of temporary hires.
What Do Customers Want?
News  |  9/6/2001  | 
CIOs will have an opportunity to learn answers to that question at I&T's Executive Summit 2001.
Methodology First, Tech Second
News  |  9/6/2001  | 
Successful project management depends more on discipline and communication than on a particular set of tools or systems.
Hands-on E-Strategists
News  |  9/6/2001  | 
AIG eBRS provides insurance solutions to address the risks of transacting business on the Internet.
Teaching Your Computer To Read
News  |  9/6/2001  | 
Does optical character recognition really work?
What in the World Can Go Wrong?
News  |  9/4/2001  | 
Since the initial popularity of "offshoring" prior to Y2K, much has been learned about communications and staffing. Still, to be successful, insurers must take measured steps in the planning and management of offshore deals.
PMA Re Migrates Legacy to the Web
News  |  9/4/2001  | 
MERANT Micro Focus and DataDirect help reinsurer capture Cobol coding for use on the Internet.
Prudential Dumps Dial-up for VPN
News  |  9/4/2001  | 
Exario Networks cuts carrier's access costs in half while improving security and service levels.
Unitrin Direct Gets Customized
News  |  9/4/2001  | 
Auto insurer chooses eXstream Software's Dialogue for the management and customization of its correspondence.
Insurers Shed e-Laggard Stereotype
News  |  9/4/2001  | 
Study shows insurance catching up to financial services peers in e-business effectiveness.
Pinnacle Combines with CSC
News  |  9/4/2001  | 
Pinnacle Alliance Group joins CSC Financial Services Group.
ALLIANCES AND PARTNERSHIPS
News  |  9/4/2001  | 


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