News & Commentary
Content posted in September 2002
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Judy Johnson to Head New Sapiens Insurance Practice
News  |  9/25/2002  | 
Sapiens International Corp. has launched a North American insurance solutions, practice headed by former META Group vice president of insurance strategy Judy Johnson, who will lead the practice as vice president of insurance strategy, Sapiens Americas.
Senior-Level Support Crucial to Standards Success
News  |  9/25/2002  | 
The success of an insurance company's standards initiative hinges on level of senior level support and an organization's willingness to fit standards initiatives into tight budgets, said Matthew Josefowicz, senior analyst, Celent Communications at the Insurance Standards Leadership Forum: "BusinessStrategies for Industry Transformation," held in New York City last week.
Tech-Industry Heavyweights Tout Web Services for Insurance
News  |  9/25/2002  | 
At the Insurance Standards Leadership Forum: "Business Strategies for Industry Transformation," held in New York City last week, a panel composed of representatives of IBM, Microsoft and Sun Microsystems, one might have expected to see the fur fly. But on a panel focused on Web services, showed rival companies pleading an uncharacteristic degree of common purpose.
XML STANDARDS VITAL FOR INDUSTRY TRANSPARENCY
News  |  9/25/2002  | 
When it comes to collaboration within the insurance industry among different parties, "if we don't change, we are in trouble," says Chris Milton, vice president and reinsurance officer at AIG—referring to the insurance industry's need to adopt Internet standards to increase transparency.
http://www.informationweek.com/
News  |  9/25/2002  | 
The US Department of the Treasury continues to implement the USA PATRIOT Act. The latest venture is a soon-to-be-published proposed rule that would require certain types of insurance companies to establish anti-money laundering programs.
CRM Briefs
News  |  9/25/2002  | 
--> Axonom has announced the forthcoming release of Powertrak V6.0;
--> A new report from Meridien Research on CRM in financial serivces;
--> RSA Security has announced a new integration project with PeopleSoft 8...
Delivery Strategies Briefs
News  |  9/25/2002  | 
--> Esurance has teamed with the Ford Motor Co.'s vehicle insurance program; --> Genelco Software Solutions has completed a fully integrated marketing subsystem for AGIA, Inc.; --> NationWide Flood Research, Inc has launched AtRisk...
2001's Elite 8: Where Are They Now?
News  |  9/20/2002  | 
Elite 8 2001 alumni have retained their fervor in meeting the challenges of the past year. Here's what they've been up to.
Executives Reveal ROI Tricks of the Trade
News  |  9/20/2002  | 
Calculating ROI has always been part of business/IT planning, but in the current economy it's more important than ever, agree past Elite 8 honorees.
Bringing the Best Together
News  |  9/20/2002  | 
Elite 8 Awards Dinner Highlights Executive Summit 2002.
Ascenzo Won’t Compromise on Importance of Teamwork
News  |  9/20/2002  | 
Under Carl Ascenzo, BCBSMA's vision of Web-enabled customer interactivity has become a reality.
Jaffe Makes STP a Reality for Met’s Annuity Distribution
News  |  9/20/2002  | 
CIO's business focus makes straight-through electronic processing for annuities a reality for the entire company.
Sommerwerck Builds For the Business
News  |  9/19/2002  | 
CIO answers Erie Insurance Group's call to modernize its technology organization to support changing business demands.
Callahan Slashes Expenses, Boosts Strategic Activity
News  |  9/19/2002  | 
Under Dennis Callahan's management, strategic outsourcing initiatives and careful project management have lead to a dramatic drop in technology costs at The Guardian.
Manetta Uses Problem-Solving Expertise at Phoenix
News  |  9/19/2002  | 
Sherry Manetta draws on past business experiences to successfully apply technology changes to the business.
Experience Teaches Tech Vet: No Pain, No Gain
News  |  9/19/2002  | 
Bill Levine is confident AXA Financial is emerging from the current business cycle as a more effective and efficient user of technology.
Slumping Economy and Merger Test Industry Vet
News  |  9/19/2002  | 
ING US Financial Services' Paul Donovan has merged three companies' IT organizations into one in less than two years.
McCarter Focuses on People, Process & Tech
News  |  9/19/2002  | 
Outsourcing, streamlining and creative approaches to distribution opportunities mark Billy McCarter's technology transformation at Fireman's Fund.
Elite CIOs Think Leaner and Meaner
News  |  9/19/2002  | 
The economic downturn has created the opportunity for CIOs to demonstrate IT's business impact.
The In Crowd
News  |  9/19/2002  | 
Special Elite 8 2002 Editorial, by Katherine Burger.
Dot-Com Vet Starts Steel Card
News  |  9/16/2002  | 
Drucker at Steel Card.
Executive News
News  |  9/16/2002  | 
Executive moves and promotions in the industry.
Mayfare Taps Former Conn. Life CIO Lanzoni
News  |  9/13/2002  | 
Lanzoni joins Mayfare.
Product & Services Showcase
News  |  9/13/2002  | 
Product and services showcase featuring releases from ISO, PDMA, NaviSys, Mercator and more...
Insurers May Fall into Budget Trap
News  |  9/13/2002  | 
Both European and American insurers experience growing maintenance expenses, risking cuts in funds available for strategic IT investments.
September 11: One Year Later
News  |  9/13/2002  | 
Insurance CIOs who were directly affected by the day's tragic events reflect on how their companies responded, and discuss new measures influenced by the events.
Enabling Business Strategies
News  |  9/13/2002  | 
To Build or Not To Build...
News  |  9/13/2002  | 
Today there are more reasons than ever to buy software, but that doesn't mean many drawbacks don't exist, as well.
Road Map to Connectivity
News  |  9/13/2002  | 
Mobile technology improves both agent and assessor productivity. But, with tighter IT budgets, insurers must distinguish between 'need-to-have' and 'nice-to-have' applications.
Paradigm Shift
News  |  9/13/2002  | 
On The Record with Andrea Anania, executive vice president and chief information officer, CIGNA...
Underwriters Ascend To E-Manual
News  |  9/13/2002  | 
Great American switches from an inefficient paper underwriting manual to ING Re's ASCENT.
Agents Get Barnstable "Dec" Pages Online
News  |  9/13/2002  | 
Personal lines P&C carrier adds value to agents by providing online policy inquiry capabilities.
MSA Builds Bridge To Agents
News  |  9/13/2002  | 
MSA Group uses HostBridge technology to automate policy change requests from independent agents.
Liberty Alliance Offers Specs
News  |  9/12/2002  | 
Specifications will allow for standardized single sign-on technology.
Hot Product
News  |  9/12/2002  | 
Hot Products: release of RCT EvaluRater, a residential building estimating tool; and FINEOS Claims Management software released by FINEOS.
Alliances & Partnerships
News  |  9/12/2002  | 
Avaya Inc. will team with Infosys Technologies Ltd.; American Para Professionals, Inc. has chosen COSS Development Corp.; The National Association of Independent Insurers and the Association of California Insurance Companies tentatively agreed to affiliate...
Lloyds.com To Launch Hub
News  |  9/12/2002  | 
Project Blue Mountain venture designed to support offline activities.
ONE YEAR LATER, 9/11 DISASTER RECOVERY MEMORIES STILL FRESH
News  |  9/11/2002  | 
Unfortunately, on Tuesday, September 11, 2001, a number of insurance companies that had offices in or around the World Trade Center had to begin the process of restoring operations for business by enacting their business continuity and disaster recover plans.
Swiss Re E-Commerce Exec Counters Terrorism
News  |  9/11/2002  | 
While most insurance IT executives have been doing their part to detect terrorist-related activities such as money laundering through USA PATRIOT Act compliance, Craig Zottola, deputy leader of e-commerce for Swiss Re's Americas Division—a US Naval Reservist who has specialized in counter-terrorism for the past four years—has answered a more immediate call from Uncle Sam.
POST-9/11, CARRIERS ENHANCE BUSINESS CONTINUITY PLANS
News  |  9/11/2002  | 
After 9/11, when insurance companies returned to "normal" operations they began reevaluating their disaster recovery and business continuity plans, taking into account the lessons learned.
Insurers Must Assess Cyber-Terrorism Risk
News  |  9/11/2002  | 
The events of September 11 brutally forced upon companies an awareness of a hitherto almost unthinkable possibility: the deliberate, malicious destruction of their facilities, with intent to harm people as well as property.
MEASURING LOSS AND CHANGE
News  |  9/11/2002  | 
As most business journalists probably have done, I've thought and wondered for weeks about what I might be able to say on the anniversary of the terrorist attacks on our country. Yet, today I still struggle to make sense of the terrible events.
Latest HIPAA Privacy Rule Extends Contracts Amendment Date
News  |  9/11/2002  | 
On August 14 the US Department of Health and Human Resources published the final rule containing significant modifications to the HIPAA privacy rule.
CRM Briefs
News  |  9/11/2002  | 
--> Siebel Systems releases Siebel 7.5, which includes the vendor's new universal application network;
--> The latest version of mySAP CRM application has been released by SAP;
--> Epicor Software announces the availability of Clientele Customer Support 8.0, architected on the.NET platform...
Delivery Strategies Briefs
News  |  9/11/2002  | 
--> John Hancock introduces eHansel+, a Web-based presentation system to help producers market and sell life insurance;
--> ePolicy Solutions enters into a deal with Arch Capital Group to license to its affiliates RightRisk, ePolicy's Java-based, object-oriented architecture;
--> Amica Life Insurance chooses Fipsco's Life Portraits Enterprise Solution to support its telemarketing...
Attention to Security Lacking
News  |  9/11/2002  | 
A LOMA study finds that financial services companies aren't paying enough attention to security.
MetLife Pilots Loudcloud
News  |  9/10/2002  | 
MetLife signs agreement with Loudcloud.
From Pain to Paradise
News  |  9/10/2002  | 
Island Insurance Co. launches ASP from failed INSpire deal.
New Contracts
News  |  9/10/2002  | 
The Regence Group will deploy Ascential Software Corp.'s DataStage XE software platform; Sherwood International has entered into a license and implementation agreement with TransGuard Insurance of America; The Guardian Life Insurance Co. of America selected Sybase, Inc.'s Sybase Industry Warehouse Studio...
IT Helps SAFECO Rebound
News  |  9/10/2002  | 
CIO's strategic role fosters business/IT teamwork.
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