News & Commentary
Content posted in September 2006
Grain Dealers Mutual Deploys Insurity
News  |  9/27/2006  | 
Grain Dealers Mutual implements Insurity's Policy Decisions to automate policy issuance.
OFC: Bring in the Feds
News  |  9/27/2006  | 
TRIA provides a model for how consumers, corporations and municipalities would benefit from federal regulation of the insurance industry under an Optional Federal Charter model.
Study: Online Transaction Gaffes Push Users Into Rivals’ Arms
News  |  9/25/2006  | 
A full 88% of online customers have experienced problems completing transactions. Many admitted in a survey that it makes them wonder if companies can handle security any better.
Executive News
News  |  9/14/2006  | 
One Charter to Rule Them All?
News  |  9/14/2006  | 
With an optional federal charter on the Senate floor, insurers are considering the regulation's businessimplications and its impact on IT systems.
A Scientific Method
News  |  9/14/2006  | 
John Anthony, Director, Innovation Lab, The Hartford Financial Services Group Before The Hartford Financial Services Group ($27.1 billion in revenue) launched its Innovation Lab in 2005, the Hartford-based company spent some time discussing what innovation should mean for its P&C division.
Fiserv Buys InsureWorx
News  |  9/13/2006  | 
Fiserv beefs up its share of the workers' comp market while reasserting itself as a major player amid a period of rapid vendor consolidation.
9/11 and the Insurance Industry: Five Years Later
News  |  9/13/2006  | 
Insurers and industry analysts reflect on how the events on September 11, 2001, changed the way insurers use technology and manage risk.
Principal Financial Group Targets 15 Million Customers
News  |  9/8/2006  | 
This tech innovator offers workers Web tools for managing their assets and uses database marketing to effectively package products.
MassMutual Clients Use Pocket PCs To Build Nest Eggs
News  |  9/8/2006  | 
The company's interactive, self-service system has dramatically improved enrollment rates during clients' retirement planning meetings.
Mobile
News  |  9/7/2006  | 
Companies use Web services and business intelligence tools to cut costs and spot fraudulent claims
Straight-Through Service
News  |  9/5/2006  | 
Western Reserve Group makes a long-term commitment to straight-through processing, starting with enabling online business submission for agents.
Balanced Governance
News  |  9/5/2006  | 
As a classic car restorer, Mike Mitchard, Pembroke, Bermuda-based Partner Re's ($4.2 billion in revenue) newly appointed CIO, appreciates starting with good material.
IT Claims Transformation
News  |  9/5/2006  | 
IT Claims Transformation
October Techwatch
News  |  9/5/2006  | 
Estimating Replacement Risk
News  |  9/5/2006  | 
South Carolina Farm Bureau Mutual Insurance Co. (West Columbia, S.C.; $114.4 million in total assets) is enhancing its catastrophe risk management system, AIR Worldwide's (Boston) CLASIC/2, with the vendor's ISO HomeValue Web-based residential replacement cost estimator.
Generali Policy Generation
News  |  9/5/2006  | 
With the goal of underwriting policies in the United States, New York-based Generali U.S. Branch ($100 million in total assets), a wholly owned subsidiary of Assicurazioni Generali (Trieste, Italy; US$62 billion in premium), implemented INSTEC's (Naperville, Ill.) QuickSolver Commercial Automobile and Commercial Package in January 2006.
Main Street Gains N’Site
News  |  9/5/2006  | 
Jacksonville, Fla.-based The Main Street America Group (approximately $900 million in direct written premium) purchased Urbandale, Iowa-based N'Site Solutions' Web-based software application NSolutionsv4.Net to enhance the claims turnaround time in conjunction with the carrier's new Guidewire (San Mateo, Calif.) ClaimsCenter claims processing system.
From Auctions To Insurance
News  |  9/5/2006  | 
U.K. insurer Norwich Union (Norwich; US$373.6 billion in total assets) and electronic auction house eBay (San Jose, Calif.) have launched an online insurance center in an effort to boost sales through Norwich's online sales channel.
Thrilling Service
News  |  9/5/2006  | 
To maintain its dominant position in Maine's workers' compensation market, Maine Employers' Mutual Insurance Co. leverages IT to improve service for its agent customers.
Document Demands
News  |  9/5/2006  | 
In order to meet the document requirements of every state in which it operates, Chattanooga, Tenn.-based UnumProvident (UNM; $10.4 billion in revenue) is deploying Exstream Software's (Lexington, Ky.) Windows-based Dialogue enterprise document software as a common platform for designing, managing and producing policyholder communications.
Electronic Efficiencies
News  |  9/5/2006  | 
Eliminating manual processes in claims results in happier customers -- who receive their claim payments quicker -- and significant gains in processing costs.
Customer-Centric Cash Flow
News  |  9/5/2006  | 
Insurers typically neglect the critical customer touch points of premium and claim payments. A customer-centric approach to these traditionally back-office functions not only pleases customers, it also brings efficiency and transparency to insurers' processes as well.
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News  |  9/5/2006  | 
Blue Cross of Idaho taps Network Chemistry application to control rogue wireless usage.
Punching Up Processing
News  |  9/5/2006  | 
P&C start-up Homeowners of America Insurance uses online agent submission and processing to shake up the competition.
Alliances & Partnerships
News  |  9/5/2006  | 
Prima Partners With BEA; Hyland, KOM Team; AMS Integrates BCF; MED2000 Models With MEDai; APPS Taps E-Z Data
Get Real (Time)
News  |  9/5/2006  | 
MetLife Auto & Home taps Xactware to simplify communication between the carrier's field staff and claims office.
Healthy Options
News  |  9/5/2006  | 
The Principal Financial Group is pushing competition in consumer-driven healthcare with an integrated HRA and HSA product.
Contract News
News  |  9/5/2006  | 
Blues’ Big Database
News  |  9/5/2006  | 
CSC is helping the Blue Cross Blue Shield Association build a healthcare/health insurance informatics resource drawing on data from 79 million individuals.
Vendors’ Hot Summer
News  |  9/5/2006  | 
A predicted wave of insurance technology vendor consolidation manifested itself in August with the announcement of several deals that, collectively, are likely to reshape the sector.
Mixed Messages
News  |  9/5/2006  | 
The buzz among a number of female staffers in our offices a few weeks ago had nothing to do with industry acquisitions or emerging technologies.


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