News & Commentary
Latest Content tagged with Infrastructure
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Why Your Existing IT Assets Hold the Key to Modernization
Commentary  |  12/18/2014  | 
More often than not, the most prudent path to IT modernization does not lead to new systems, but to the better leveraging of existing IT assets and applications.
Rural Community Continues Digital Push With Mobile
News  |  12/18/2014  | 
The agriculture insurer, which has embraced the Internet of Things already this year, has broken into the mobile realm as well.
Big Data Analytics: Time For New Tools
Commentary  |  12/18/2014  | 
So you're considering Hadoop as a big data platform. You'll probably need some new analytics and business intelligence tools if you're going to wring fresh insights out of your data.
Majesco Acquires Agile Technologies
News  |  12/12/2014  | 
The goal of the buy is to add consulting services to Majesco's offerings, according to the companies.
Apple, IBM Help Insurance Agents Go Mobile
News  |  12/10/2014  | 
The companies have partnered on mobile applications geared toward insurance professionals at the distributor level.
TIAA-CREF: What Digital Innovation Really Looks Like
News  |  12/9/2014  | 
Joseph Sieczkowski, CTO of TIAA-CREF, says the model for how digital innovation can change a business is well documented, and financial firms can embrace it.
Internet Of Things: 3 Holiday Gifts That Will Keep CISOs Up At Night
News  |  12/9/2014  | 
If you think BYOD policies will protect your infrastructure from the January influx of mobile hotspots, fitness trackers, and Bluetooth, think again.
Even Insurers' Best Customers Are Leaving
News  |  12/5/2014  | 
Cost pressures and ease of doing business are leading customers to leave even insurers they like for better deals, according to EY research.
Common Strategies for Achieving Insurance Customer Centricity
Commentary  |  12/5/2014  | 
Eventually, insurers will need to position themselves to respond quickly to changing customer expectations in an increasingly digital and connected life.
Insurers Expect Arms Race to Acquire Tech Capabilities
News  |  12/4/2014  | 
Accenture research reveals that digital startups related to the insurance industry are prime takeover targets by carriers.
New MetLife Underwriting Tool Aims at Ease of Doing Business
News  |  11/25/2014  | 
Both field staff and customers benefit from the new QuickPredict tool, the insurer asserts.
6 Keys to Balancing Goals in Insurance Digitalization
Commentary  |  11/24/2014  | 
Carriers need to define their digital mission and strategy in terms of both short-term and long-term objectives and prioritize their implementation based on investments and benefits.
John Hancock Rolls Out ‘Genius Bar’-Style IT Help Desk
News  |  11/17/2014  | 
Many Manulife divisions are taking the walk-in approach to IT support, according to VP of end-user services Jacques Ouimet.
Inside American Modern’s Transformation Strategy
News  |  11/10/2014  | 
Executives share the details behind a system modernization designed to better manage data while meeting changing customer needs.
Elite 8 2013: Where Are They Now?
Slideshows  |  11/7/2014  | 
Data management and customer experience initiatives are high on last years' Elite 8 executives' priority lists.
Oregon Mutual’s Fowler Aims to ‘Futurize’ the Business
News  |  11/6/2014  | 
CIO Bryan Fowler is leading Oregon Mutual Insurance on a journey that is helping the P&C carrier leverage data, modern core systems, and the cloud.
Leading Integration, Inspiring Innovation
News  |  11/5/2014  | 
After his firm was acquired by Nationwide, Arne Herenstein of Harleysville Insurance ensured a seamless assimilation of both systems and staff.
How West Bend’s Tracey Berg Translates Vision into Results
News  |  11/4/2014  | 
At West Bend Mutual Insurance, SVP and CIO Tracey Berg not only runs an effective IT organization — she’s also responsible for corporate strategic planning.
The Power Of Collaboration
News  |  11/4/2014  | 
Ohio Mutual’s Todd Albert believes in a strong relationship between business and IT to develop software and services that benefit the entire business.
An Agile Path To Success
News  |  11/3/2014  | 
From the US Navy to Ford, senior VP and CIO Susan Courtney has taken lessons from her unique career path to transform IT, culture, and collaboration at Nebraska Blue.
The Once & Future Insurance IT Leader
Commentary  |  11/3/2014  | 
Insurance & Technology’s 2014 Elite 8 CIOs have what it takes to lead in a changing and challenging business environment.
3 Themes of Insurance Tech Transformation
Commentary  |  10/30/2014  | 
The insurance industry has evolved around three key transformation themes that can be achieved through the use of technology.
Data Lessons: Achieving Customer Focus
Commentary  |  10/29/2014  | 
Stepping back from the hardware and software view of the infrastructure and understanding what data is needed and how it is used to run the business presents a number of advantages to all levels of the organization.
California Auto Insurance: The Cutting Edge of 1988 Technology
Commentary  |  10/24/2014  | 
Auto insurers in California are required, by law, to set prices solely using technology that was available in 1988.
Creating a Data Contract for Insurance
Commentary  |  10/22/2014  | 
Establishing a data contract requires stepping back and looking at all use cases for the data.
The Rocky Road of Modernization
Commentary  |  10/20/2014  | 
Today’s top challenges in core system replacement, from choosing a system through implementation.
Leveraging Insurance Data, Part 2: A Single Source of the Truth
Commentary  |  10/15/2014  | 
In a single source of truth, the IT architecture will enable solutions that provide a consistent, integrated view of the business, regardless of access point.
4 Considerations for Core Systems Replacements
Commentary  |  10/7/2014  | 
Core systems replacements need to meet the goals while fitting an organization's resource bandwidth, capabilities, and project tolerance level.
The Future of FinTech
News  |  10/7/2014  | 
Making predictions in technology is tricky but there are a couple of prevailing themes that are likely to influence how the industry will evolve over the next five to 10 years.
Walmart Adds Health to Insurance Push
News  |  10/6/2014  | 
The retailer has expanded its agency relationship to include health insurance quotes.
7 Keys to Insurance Tech Leadership
News  |  9/30/2014  | 
State Street research finds that insurance companies are generally behind where they want to be in digital customer interaction.
AIG to Cut Costs, Grow Business With Accenture
News  |  9/30/2014  | 
The life and annuity platform will drive product development and streamline the underwriting process.
5 Key Factors in Core Systems Replacement
Commentary  |  9/26/2014  | 
With so many moving parts, it’s critical to get the core project off on the right foot with the selection of the best-fit offering.
Catching Up With: Aflac CIO Julia Davis
News  |  9/25/2014  | 
The supplemental insurance CIO sees her company on the same path as many insurers in more traditional business lines.
Simplification: A New Approach to Insurance
Commentary  |  9/24/2014  | 
Insurers must plan long-term simplification strategies to run their businesses and adapt to regulatory pressures.
Pan-American Life Names VP of International Business Tech
News  |  9/23/2014  | 
Frank Recio plans to implement new business processes to drive system efficiency.
The General Cuts Physical Check Fees by 80%
News  |  9/22/2014  | 
By adopting image cash letter technology, The General eliminates manual check deposits and saves enough on bank fees to pay for the hardware in six months.
Mobile Dependence Is Crippling Disaster Response
News  |  9/22/2014  | 
Public safety reliance on public cellular and wireless networks, without significant network infrastructure improvements, means that when disaster strikes, communications fails for everyone.
Preparing Technology for New Investment Portfolios
Commentary  |  9/20/2014  | 
Insurance investment portfolios are changing. Are your technology and operations prepared?
The Multi-Channel, Multi-Device Dilemma
Commentary  |  9/17/2014  | 
How can insurers provide customers with channel interaction choices without sacrificing service excellence?
The Challenge of Analytics Integration
News  |  9/15/2014  | 
How Society Insurance adopted analytics software to improve service for its workers' compensation policyholders.
The Keys to Modernization: An Insurance-Focused Approach
Commentary  |  9/11/2014  | 
Modernization involves more than replacing a core application. It also requires insurers to address cloud, analytics, mobility, and social media.
There's No Innovation Without Execution
Commentary  |  9/10/2014  | 
Insurers are committing to process and product transformation, but it's just empty promises unless they can effectively deliver on these initiatives.
Will Apple Legitimize Mobile Payments?
News  |  9/10/2014  | 
The company announced its new mobile payments system, Apple Pay.
Why Insurers Should Pursue Big Data in the Cloud
Commentary  |  9/10/2014  | 
The economics of big data in the cloud are compelling. Insurers that invest in cloud and big data could be big winners in the knowledge industry.
System Modernization: Put Customers at the Core
News  |  9/9/2014  | 
Insurers striving to modernize their core policy administration, billing, and claims systems and processes must put customer experience at the center of these efforts.
What Comes First: Core Modernization or Innovation?
News  |  9/4/2014  | 
Insurers should expect more from new core systems than process improvement, says SMA’s Karen Furtado. How can they activate innovation in core systems?
PEMCO Boosts Efficiency and Experience with CGI
News  |  8/28/2014  | 
The rating and product configuration software will support lines of business in multiple states.
Improving Claims Management With Advanced Integration
Commentary  |  8/22/2014  | 
The technology improvements achieved through advanced integration can boost adjuster efficiency, empower better decisions, and deliver a better customer experience.
Driving Quality at Scale Through Pair Programming
Commentary  |  8/14/2014  | 
Pair programming can help development teams produce software with fewer errors and greater reliability.
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Insurance & Technology Digital Issue Oct. 27, 2014
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