News & Commentary
Latest Content tagged with Management Strategies
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Using Addressability to Create Scale
Commentary  |  9/18/2014  | 
This approach provides companies with niche appetites the ability to compete at scale with their mass-market competitors.
5 Innovation Insights From Insurance Leaders
Slideshows  |  9/17/2014  | 
Innovation leaders from AXA, Allstate, and more share insight into their processes at the SMA Summit.
Insurers Must Cultivate Relationships With Millenials: J.D. Power
News  |  9/17/2014  | 
Online user experience is crucial in being attractive to the burgeoning Generation Y customer segment.
The Multi-Channel, Multi-Device Dilemma
Commentary  |  9/17/2014  | 
How can insurers provide customers with channel interaction choices without sacrificing service excellence?
AIG Names Kaiser Permanente Vet CIO
News  |  9/16/2014  | 
Philip Fasano has also worked at Capital One and JPMorgan Chase.
The Challenge of Analytics Integration
News  |  9/15/2014  | 
How Society Insurance adopted analytics software to improve service for its workers' compensation policyholders.
Technology Rising, but CIO Influence Falling?
Commentary  |  9/15/2014  | 
Is CIO influence on the rise in this era of technology as the answer to everything, or is it declining because deep technical expertise just doesnít matter as much anymore?
Why Bigger IT Projects Are Not Always Better
Commentary  |  9/13/2014  | 
Declarations like "We have a megaproject going on" seem designed almost entirely to justify one's existence or to boost one's ego.
Core Systems Transformation: 7 Modernization Best-Practices
Commentary  |  9/13/2014  | 
Continuous planning, execution excellence, strong governance, and robust change management are among the requirements for successful core modernization efforts.
The Mobile Customer of the Future
Commentary  |  9/11/2014  | 
Insurers must use smartphones and tablets for voice communication, geographic information, and -- soon -- payment.
5 Ways an iPad Can Improve Risk Engineering
Commentary  |  9/11/2014  | 
As risks become more complex, best-in-class mobile technology is changing the playing field for the P&C insurance industry.
There's No Innovation Without Execution
Commentary  |  9/10/2014  | 
Insurers are committing to process and product transformation, but it's just empty promises unless they can effectively deliver on these initiatives.
ITís Time for Innovation
News  |  9/10/2014  | 
IT departments must abandon their perceived status as the gatekeepers of innovation and think toward the future.
5 Largest Insurance M&A Deals of 2014
Slideshows  |  9/9/2014  | 
In a year of high M&A activity for the insurance industry, five transactions have exceeded $1 billion.
Welcome to the New Insurance & Technology Community
Welcome to the New Insurance & Technology Community
Insurance & Technology Videos  |  9/9/2014  | 
The new community site brings the technology community together with improved navigation and new content-sharing features.
The Key to Business-Led IT: Strategy Enablement
Commentary  |  9/9/2014  | 
How the CNA team developed and executed on a strategy to improve customer experience through digital channels.
How Recruiters Are Luring Away Your Best Employees
Commentary  |  9/9/2014  | 
Recruiters are using social media and constant contact to understand what candidates need. Insurers seeking to recruit and retain top talent should pay heed.
5 Areas of Digital Strategy: Where Insurers Stand
Slideshows  |  9/9/2014  | 
Research from Novarica reveals where insurers are placing their focus in the five key areas of digital strategy.
System Modernization: Put Customers at the Core
News  |  9/9/2014  | 
Insurers striving to modernize their core policy administration, billing, and claims systems and processes must put customer experience at the center of these efforts. Breach: The Ripple Effect
News  |  9/8/2014  | 
Hackers breached a test server, reportedly affecting no records, but the repercussions could spread across many medical organizations.
4 Hurdles To Securing The Internet Of Things
News  |  9/5/2014  | 
Why locking down even the tiniest embedded devices is a tall order.
Celeb Hack: Is Apple Telling All It Knows?
News  |  9/4/2014  | 
Did Apple have a system-wide data breach? No. Was it complicit through an appalling security lapse by not defending against brute force attacks? You're darn tootin'!
Apple Not Hacked In Celebrity Nude Photo Breaches
News  |  9/3/2014  | 
'Very targeted attack' on celebrities' Apple usernames, passwords, security questions -- iCloud, Find My iPhone not breached, Apple says.
Aon Risk Sells eSolutions to Symphony Technology
News  |  9/3/2014  | 
Aon will continue to provide eSolutions products to its client base.
Future Of Work: 5 Trends For CIOs
Commentary  |  9/2/2014  | 
Social business, big data, and the Millennial workforce are just some of the trends causing disruption. Here's how CIOs can stay ahead of the curve.
USAA Names COO Parker Next CEO
News  |  8/29/2014  | 
The former head of the company's P&C business will take over following Joe Robles' 2015 retirement.
BYOD Policy: Don't Reinvent the Wheel
News  |  8/28/2014  | 
Financial firms still feel overwhelmed by BYOD risks and challenges. But these can be addressed by a good policy, and the guidelines are already out there. Names Counihan Its First CEO
News  |  8/28/2014  | 
Kevin Counihan, who ran Connecticut's successful state-based health insurance exchange, becomes's leader.
Business Continuity 2.0: We’re Gonna Need a Bigger Boat
News  |  8/25/2014  | 
What would happen with a long-term outage to financial systems or the nation's critical infrastructure? Businesses aren't even close to being prepared.
5 Steps To A Healthy IT Culture
Commentary  |  8/19/2014  | 
Internal politics can jeopardize the success of IT projects. Here's how to maximize morale, encourage teamwork, and foster a healthier organization.
Tech Insight: Hacking The Nest Thermostat
News  |  8/15/2014  | 
Researchers at Black Hat USA demonstrated how they were able to compromise a popular smart thermostat.
Aim of Nolan/Novarica Alliance: Improve IT Investment ROI
News  |  8/11/2014  | 
Former Novarica analyst Chad Hersh joins The Nolan Company to lead an effort to help insurers gain value from their systems transformation efforts.
First American Names Court President
News  |  8/7/2014  | 
The former COO has been with the company since 1999.
White House Showcases Disaster Response Tools
News  |  8/5/2014  | 
Government encourages collaboration between tech, first responder communities.
ACE Strengthens European Cyber Business
News  |  8/5/2014  | 
The appointment of a regional cyber manager reflects ACE’s focus on global cyber risk and meeting customer needs.
Aon Names CIO, EVP of Enterprise Innovation
News  |  7/31/2014  | 
John G. Bruno will lead a company-wide effort to improve client service through infrastructure and innovative tech solutions.
The Hartford Realigns Leadership for Business Advancement
News  |  7/30/2014  | 
A recently appointed EVP of Operations and Technology is among five executives taking on new roles and responsibilities.
Insurers Behind on Data Mastery: SMA
News  |  7/24/2014  | 
Data is evolving as currency in today’s digital world, but most insurers lack the strategy to capitalize on their information.
CEO Report Card: Low Grades for Risk Management
News  |  7/21/2014  | 
Dark Reading's latest community poll shows a stunning lack of confidence in chief execs' commitment to cyber security.
In IT, The Business Should Always Be the Winner
Commentary  |  7/17/2014  | 
It's important that CIO accolades stay focused on those who ultimately benefit.
CIO-CMO Relationship: Plagued By Digital Pretenders
News  |  7/17/2014  | 
Digital strategies that focus only on customer engagement are shallow. But to go deeper, CIOs and CMOs must be partners.
Vigilante Justice on the Digital Frontier
News  |  7/15/2014  | 
In the face of slow government action, Wild West-style justice has moved to the digital realm, and private organizations risk being caught in the crossfire.
American National Selects Wolters Kluwer for GRC
News  |  7/14/2014  | 
The ARC Logics solution was chosen to better manage governance, risk and compliance across the organization.
Program and Small Commercial: Flight to Profitable Safety and Growth?
Commentary  |  7/1/2014  | 
To succeed in the small to mid-market and in program business, insurers must narrowly segment these businesses to underwrite correctly and set appropriate rates.
Former FBI Agent Talks Cyber Security With Deloitte
Commentary  |  6/27/2014  | 
Vigilance can take security only so far. It's time to focus on resilience.
Capital BlueCross CIO Named To Head Healthcare Innovations Business
News  |  6/26/2014  | 
2013 Elite 8 honoree Mark Caron assumes CEO role at Capital Blue Cross’s Geneia healthcare solutions company.
Cybersecurity Lessons from Former FBI Director
Commentary  |  6/25/2014  | 
Robert Mueller describes how security initiatives within the Bureau are applicable to financial services.
Aon Affinity Plans to Acquire National Flood Services
News  |  6/16/2014  | 
The agreement between Aon U.S. Holdings and StoneRiver National Flood Services will expand Aon's client base in the flood insurance sector.
How To Resolve The Security-Convenience Conundrum
Commentary  |  6/12/2014  | 
Insurers have been stymied by the challenge of balancing digital channel convenience with concerns about cyberrisks, but it doesn't have to be a trade-off.
Inside EMPLOYERS' Transformation Strategy
News  |  6/12/2014  | 
Rich Hallman, EVP and CIO of the workers' comp carrier, offers a progress report on efforts to simplify operational processes for agents and policyholders.
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