Content posted in June 2005
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What’s So Funny About Insurance?
Cable, Tivo, the Internet, blogging, changing demographics and globalization are among the many and diverse factors that are transforming the media business.
Real Time Is Real
Today, we are in a real-time world, and XML enables this environment. Through the use of ACORD XML for Life and Annuities, P&C/Surety, and Reinsurance, information flows instantaneously over the Web. As a Celent Communications analyst has observed, "ACORD XML seems to strike the right balance between richness of data and ease of implementation."
Attracting Independent Distribution by Improving Speed to Market
While ease of doing business is vital, producers continue to cite product selection as the prime driver of their choice of carrier. For most insurers, designing competitive products isn't the issue. Rather, insurers struggle to support innovative product designs in a timely and cost-effective manner.
The Hartford's New CIO Drives New Delivery Model
The Hartford's CIO is leading a technical and cultural change designed to move I.T. closer to the business
Fireman’s Fund Taps Itemfield
Fireman's Fund Insurance Co. selects Itemfield ContentMaster data transformation software to enable modernization of multiple mainframe applications and to enable ACORD compliance.
Analysis from Watchfire/ GomezPro: Addressing Customers’ Claim Needs Online
Auto insurance carriers' are focusing on building a Web site that easily and intuitively supports the varying needs of individual tasks. At no time is this more important than when a policyholder has just been in an automobile accident.
Proprietary Money
Affiliated FM uses proprietary technology to grow past the $500 million mark in under five years.
I&T Wants You! "To tell us who deserves to be included in the Elite 8 of 2005
Insurance & Technology magazine invites all of its readers to say who are the best technology executives in the insurance business.
A Crystal Clear View
Managing multiple agency channels across lines of business can leave the field force struggling with disparate messages and prevent it from seeing the big picture.
Partnership Potential
Integrated services and flexible architectures are driving down distribution costs.
Navigating Distribution Channels
Access to critical business data can provide distribution channels with a holistic, connected view of the business, increase sales productivity and help retain skilled producers.
Laggards No More
Since the first online purchase occurred some 10 years ago, e-commerce has grown into a $140 billion business.
Hansen Optimizes IT Assets
In his new role as VP and CIO of Horace Mann Educators Corp. (Springfield, Ill.; $56.3 million in 2004 net income), Mark Hansen plans to leverage his experience in applying IT assets to business problems.
CIGNA’s Storrer Builds Bridges
Orienting IT professionals to business goals is a challenge, but Scott Storrer, CIGNA's (Philadelphia.; $1.4 billion in 2004 net income) SVP of service and, as of December, IT, says getting business executives to understand IT is a bigger challenge.
ECM Driver: Compliance
Compliance is the fastest-growing business driver of investments in enterprise content management technologies, according to a 2005 survey by AIIM - The ECM Association.
Road Warrior
Insurers looking to improve communications with and productivity of their field agents, while providing them with durable, functional technology, have a new choice in the tablet PC market.
CIGNA Takes Bite Out of Claims
CIGNA Dental (Plantation, Fla.) has teamed with Post-N-Track Corp. (Middletown, Conn.), a provider of Web-based transaction exchange solutions for the healthcare industry, to provide a new Web solution for the submission of claims.
Back To Business
E-mail Archiving Service; High-Volume Web Platform; Automated Control Reporting
A Leading Role
Striving to be a leader in the industry, Assumption Life's next step is to upgrade and standardize its entire infrastructure.
Improving Customer Insight: A Road Not Often Traveled
To meet today's speed-to-market mandates, insurers need to take a new tack in their efforts to maximize customer information.
VoIP - Key to Convergence
Insurers' Voice over Internet Protocol plays signal the shift from multiple networks to a unified network of voice and data,delivering a new world of efficiencies and flexibility.
Hitting the IT Target
Robert Eshelbrenner, Vice President, IT, Hastings Mutual For a regional P&C carrier to be competitive, according to Hastings Mutual (Hastings, Mich.; $511 million in assets) VP of IT Robert Eshelbrenner, it must husband limited resources well, while adopting new technologies when the business need is clear.
We Can’t Take Your Call
RBC Liberty addresses state and federal Do Not Call compliance with Gryphon Call Advisor solution.
Speedy Delivery
When AutoOne Insurance searched out a way to automate its financial processing, it found a wealth of time savings in Applix's TM1 solution.
CSAA Launches Single Platform Membership System
The CSAA takes a major step toward a single administration system for Automobile Club members and insurance customers.
Shift to SOA
Service-oriented architecture for Fireman's Fund promises agility, efficiency and a new model for IT/business alignment.
Alliances & Partnerships: Exstream Taps SQLink, and more
Exstream Taps SQLink; MBI, TriZetto Team; AcroSoft, Kanbay Join Forces; EagleTM/State Filing; Intechra Partners With SalvageSae
Contract News: RMHP Selects FCG, and more
RMHP Selects FCG; LG Chooses Insurity; Vanguard Selects Duck Creek; Sircon Signs Citizens; NAIC Taps Ubmatrix;
Get the Most for Your Money
Insurance companies aren't realizing the full value of their IT investments.
FSIs Shift Focus to Growth
Organic growth replaces conserving and building resources as a priority for financial institutions, according to PwC, and is likely to spur technology spending.
Securing Compliance: System, Project or Process?
As regulatory demands continue to increase, IT security solutions offer insurers ways to streamline compliance efforts.
Slow Learners
Though the insurance industry continues to grapple with the challenges of eliminating paper from critical business processes such as sales, policy processing and claims, evidently the world of academia already has figured it out.
Help Wanted
Throughout their organizations, insurers today have to do more with fewer resources. Human resources is no exception. Recruiting - and retaining - talented IT staff is critical.
Managing the Transformation From Paper to Digital Delivery
The financial services and banking industries have made the move from paper to digital document delivery. Doculabs outlines an approach that insurance organizations can use to manage the same transformation.
Having An Impact
There are many ways to think about change.
IASA News: CIOs Bear Alignment Burden
Insurance is about insurance, not technology, so IT bears a heavier burden in pursuing the elusive goal of IT/business alignment, according to participants in the CIO Roundtable held at the 2005 IASA annual education conference and business show in Anaheim on Tuesday.
IASA News: Process Trumps Technology
Technology may matter, but not as much as the core processes that it supports, according to analysts commenting at the Insurance Technology Trends roundtable at the 2005 IASA conference in Anaheim this week.
I-Flex Fuels Castek Comeback
P&C policy admin vendor Castek has re-emerged, powered by an equity investment and partnership relationship with New York-based global financial services technology vendor i-Flex Solutions.
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