This month's editorial about customer service and the global economy by Katherine Burger, Editorial Director.
ONEBEACON GOES LIVE WITH POLICY INSIGHT
OneBeacon has gone live with its first major policy administration deliverable, involving the deployment of Sapiens International's Web-based Policy INSIGHT administration system.
CIOs AGREE--IT'S NOT JUST ABOUT TECH ANYMORE
Along with the budget crunch and demands for transparency and accountability, there has been a significant shift in the way IT is perceived and positioned within insurance companies.
CCH AND DOCUMENT SCIENCES PARTNER ON E-FORMS
As part of a deal that it claims will lower production costs, speed project completion time and reduce customer exposure from use of outdated or non-compliant forms, CCH Insurance Services will partner with Document Sciences Corp.
Snow in Medco’s Forecast
David Snow faces a new set of opportunities and challenges as president and CEO of Medco Health Solutions.
Executive moves and promotions in the insurance industry.
Making Service a Competitive Weapon
It takes a combination of people, process and technology, according to customer service leaders who participated in the Insurance & Technology conference.
A Wealth of Opportunities
Supporting an effective wealth management strategy requires data consolidation, personalization, and electronic communications among customer, agent and carrier.
Leading a New Approach To Tech Investment
Economic uncertainty and political upheaval have brought insurers challenges and opportunities at a
time when senior leadership is more involved in technology decision-making. Insurance & Technology spoke with three CEOs it has recognized as "tech-savvy".
Success Depends on IT/Business Link
Walter Bateman plays coach to ensure Harleysville's growth strategy is supported by cooperation between the carrier's strategy and IT steering committees.
Alone in the Spotlight?
Today's most successful CEOs know that to really shine, their firms must effectively deploy technology. IT leaders need to respond with solutions that clearly outline ROI.
PINNACOL ASSURANCE CHOOSES CARDIFF SOLUTION
In an effort to eliminate the monthly data entry of more than 35,000 workers' compensation medical bills, Pinnacol Assurance has selected Cardiff Software Inc.'s TELEform MEDIclaim Option.
SEEKING THE INSURANCE INDUSTRY'S ELITE
Who do you think is the most visionary technology executive in insurance? Is it someone skillfully negotiating his or her
enterprise through the ups and downs of the tight economy, or a leader that has consistently produced a good ROI on all technology initiatives?
AccessAllstate.com was ranked as the number-one Web site for financial professionals by Dalbar; InsuranceNoodle signed an agreement with SAFECO...
The Phoenix Companies licensed CSC's Product Profiler; E-Z Data, Inc. sold seats of its ECP software to Guardian; Whitehill Technologies Inc. signed an agreement with Equitable Life of Canada...
Akonix launches new Instant Messaging product.
Alliances & Partnerships
Optical Image Technology, Inc. is partnering with Datacap, Inc.; Access Data Corp. announced its partnership with Onyx Software Corp.; PRIORITY Data Systems' priorityrate.com will be integrated with AMS Services' AfW and Sagitta; Hyland Software Inc. formed a strategic partnership with CTG HealthCare Solutions Inc. ...
Industry's Response to War
Carriers and industry groups take high-tech/high-touch approach to workforce, security and customer concerns related to the conflict in Iraq.
Keeping the Faith
This month's editorial about transforming the workplace by Katherine Burger, Editorial Director.
Building the Bridge Between Business and IT
Many firms are creating a Project Management Office, to ensure greater alignment between IT and the business units. How can you make this function work inside your organization?
REALIZING THE PROMISE
The supplement's editorial on real-time computing by Katherine Burger, Editorial Director.