Content posted in March 2006
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Names in the News
ACORD’s Board; Farmers Promotions; Wellpoint Names McCarthy SVP, COO; New UniRisX VP
The Hanover Insurance Group Deploys OneShield
To enhance the turnaround time of packaged quotes, The Hanover Insurance Group chose OneShield's Dragon
Western Life Assurance Company Chooses MFX
In an effort to hone its competitive edge, Western Life Assurance is using MFX's Web-based policy writing platform WriteNow for the carrier's suite of @pprove online, term life products.
Guardian Promotes Sguerra
As second VP, chief architect of Guardian Life Insurance Company of America, Jaime Sguerra played a key role in developing a service-oriented architecture to support real-time applications and driving efficiencies that are saving the company approximately $13 million annually.
E-Mail Evidence: Questionable Behavior at Morgan Stanley
New internal e-mails filed as evidence in a wrongful dismissal suit apparently show IT executives receiving hard-to-find sports tickets and other favors from vendors, trying to use IT spending to lure customers for Morgan Stanley's banking business, and trying to electronically wall off top executives from being contacted by whistle-blowers. Morgan Stanley says the allegations are rubbish.
PIN Scandal ’Worst Hack Ever;’ Citibank Only the Start
The scam has hit national banks such as Bank of America, Wells Fargo and Washington Mutual, as well as smaller banks, all of which have reissued debit cards in recent weeks.
MetLife Launches Online Life Insurance Calculator
Web-based calculator breaks down the amount of life insurance an individual will need to provide survivors on a monthly basis. The carrier hopes the tools will help agents boost life insurance sales.
Harleysville Taps AQS
Insurance company looks to facilitate the launch of new commercial lines products and provide greater ease of use to its agents.
Guardian Promotes Sguerra
As second VP, chief architect of Guardian Life Insurance Company of America, Jaime Sguerra played a key role in developing a service-oriented architecture to support real-time applications and driving efficiencies that are saving the company approximately $13 million annually.
An Eye Toward the Future
Aggressive delivery of self-service functionality enables VSP to focus on building a service-oriented architecture that will enable the carrier to react to market changes.
Star Search
The potential riches awaiting insurance companies that do a good job meeting the needs (in terms of products, service and delivery channels) of the soon-to-start-retiring baby boom generation are well-recognized.
Storm Surge
To prepare for the next hurricane season, insurers are working to improve the accuracy of risk modeling tools while arming field personnel with mobile devices to navigate the devastation, and beefing up call center and network technologies to handle expected surges in activity.
Who Goes There?
Controlling access to information through identity management is key to securing critical client and corporate data.
Bridging the Gap
Vista Health Plan uses Neon's Shadow solution to deliver back-end power to front-end users, improving service and reducing error-prone manual entry.
One Size Does Not Fit All
Information life cycle management is growing in popularity as insurers rethink how they manage data.
Retirement Market Boom
Baby boomers not only bring numbers to the retirement market, but also broader product needs and greater availability to marketers.
Mapping Out Opportunity
To maximize agent sales and identify areas of opportunity, Colorado Farm Bureau Mutual Insurance implemented the MapInfo Professional, MapMaker Plus and StreetPro applications, part of MapInfo's Location Intelligence Technology suite.
Risky Business
Executives lack a high degree of confidence in their organizations' risk management capabilities, according to a Protiviti survey of more than 75 C-level executives from U.S.-based Fortune 1,000 companies, including financial services firms.
Crawling for Compliance
To help insurers manage records and meet compliance goals, FileNet released FileNet Records Crawler, a rules-based solution that helps manage e-mail, documents and software throughout all C drives within the network of an organization.
Chubb’s Drewry Transitions
Often, taking on a new CIO role involves a charge to turn a company upside down. But that's not the case with former Aon CIO June Drewry's new assignment at Chubb & Son.
Making Contact
Ameritas Life Insurance improves call center customer service with workforce management solution from Calabrio.
Sign on the Dotted Screen
E-signature build-out makes Chubb's professional and management liability insurance application process fully electronic.
Smoother Selling
The Main Street America Group moves to develop point-of-sale system to support straight-through processing.
Lloyd’s Dis-Kinnects
Lack of users drives platform shutdown.
ERM Capabilities A New Consideration For Rating Agency Assessments
As insurers develop more-sophisticated enterprise risk management capabilities, rating agencies are beginning to consider companies' ERM capabilities as a factor in their assessments.
Philippe Bibi, CTO, Putnam Investments, Focuses On Derivatives Processing in 2006
 Listen to Philippe Bibi now
Philippe Bibi, senior managing director and CTO at Boston-based Putnam Investments, plans to focus on adding business value in 2006 (instead of spending a lot of time focused solely on regulatory compliance) by developing technology that can automate derivatives transactions and replacing parts of Putnam's
OneBeacon Turns to CGI
Seeking to hone its competitive edge in the Massachusetts auto insurance market, OneBeacon has signed a six-year agreement with CGI for the outsourcing of business processing services.
Temp Staff Slash Saves $1.6 Million
Blue Cross Blue Shield of South Carolina was able to cut costs and save time by switching to a "vendor neutral" approach to staffing and by employing vendor management software.
UnumProvident Shifts ITO to ACS
A changing outsourcing market has led UnumProvident to modify what and how much it outsources and to terminate its IT outsourcing contract with IBM in favor of a five-year, $84 million deal with ACS.
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