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Aspen Selects ClaimCenter

The Guidewire product's automation capabilities were a differentiatory in its selection, the insurer says.

London-based specialty insurer Aspen Insurance has selected Guidewire's (San Mateo, Calif.) ClaimCenter as the claims management platform for its global insurance business.

ClaimCenter's automation capabilities will help Aspen provide consistent service; respond to regulatory changes, process simple claims straight-through, trigger workflow actions directly from Xchanging messages, and use a central repository for all claims-related data.

“Having a single claims management platform to support our global book of insurance business is a significant development for us,” Lisa Gibbard, Group Head of IT, Aspen Insurance Holdings Ltd says in a statement. "We believe that ClaimCenter will enable us to capture data better and allow for process efficiency and enhanced consistency across our insurance lines, thereby allowing us to offer the highest quality services to our clients.”

Nathan Golia is senior editor of Insurance & Technology. He joined the publication in 2010 as associate editor and covers all aspects of the nexus between insurance and information technology, including mobility, distribution, core systems, customer interaction, and risk ... View Full Bio

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