Author
 Anthony O'Donnell
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Profile of Anthony O'Donnell

Blog Posts: 2240

Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information technology in the property/casualty, life and health insurance industries, following the trends and issues faced by senior technology executives. In addition to reporting and editorial duties for I&T, O'Donnell also serves as a moderator and speaker at industry events and broadcasts. He began his editorial career in the healthcare industry where he reported and edited for medical publications with a variety of audiences, from the general public to physicians and researchers. He has also worked in the healthcare field as a media relations professional and Spanish/English interpreter/translator, and has taught English composition and conversation classes to native speakers of Spanish, both in the United States and in Latin America. O'Donnell lives in the Portland, Oregon area with his wife and two sons.

Articles by Anthony O'Donnell
posted in December 2005

Tough Calls

12/23/2005
Insurance contact centers face a difficult challenge in serving multiple customers, including distributors and policyholders, with very different interests.

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The Next Big Thing

12/23/2005
Industry experts point to data-related technologies as the next 'killer' insurance apps during last month's ISOTech session.

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EMC Buys Captiva, Acartus

12/23/2005
In the latest example of consolidation within the content management marketplace, EMC acquired information capture solutions vendor Captiva Software and archiving and enterprise report management vendor Acartus.

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Reform in Sight

12/23/2005
Reform of state-based insurance regulation seems imminent, but some compromise short of an Optional Federal Charter is most likely in the near term.

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Highmark Opens Data Center

12/7/2005
iming to provide not only the infrastructure necessary for Internet-driven, 24/7, 365-days-a-year business but also to build capabilities to clearly differentiate itself from its competitors, Camp Hill, Pa.-based Highmark has opened the doors on a new data center, replacing a decades-old facility.

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