Profile of Kathy Burger
Editorial Director
Member Since: 5/8/2014
Author
Blog Posts: 575
Posts: 132
Katherine Burger is Editorial Director of Bank Systems & Technology and Insurance & Technology, members of UBM TechWeb's InformationWeek Financial Services. She assumed leadership of Bank Systems & Technology in 2003 and of Insurance & Technology in 1991. In addition to directing the editorial strategy of both brands, Kathy is charged with the creation and development of new products, editorial supplements, special publications and live and online events including BS&T's Executive Summit, I&T's Executive Summit, Webcasts, live custom events and executive roundtables. Kathy is a frequent speaker/moderator at financial services industry conferences, and also has presented at a number of technology company user group and sales force events, as well as numerous Webcasts sponsored by industry leaders. She is a graduate of Carleton College.
Articles by Kathy Burger
posted in August 2005
8/24/2005
Based on the results of a number of recent, unrelated research studies, it appears that the business community -- including insurance companies -- finally is going beyond the rhetoric about providing quality and tailored customer service.
8/12/2005