Aviva Life Insurance Company India (Gurgaon, India) has licensed components of Falls Church, Va.-based CSC's Integral insurance administration software suite.
Integral Life and other Integral components will replace the carrier's existing core insurance system to help Aviva India market and serve life insurance customers through multiple channels, including agents, bancassurance partners and the Internet. A CSC team will manage the implementation, migration, customization, training and testing of the Web-based system over the next year.
"Insurance is a highly competitive industry, and we recognize the need to implement a robust product like Integral to better manage our operations," said Snehil Gambhir, COO, Aviva India, in a statement. "Integral will pave the way for faster product roll-out, enhanced customer service and more efficient processes, strengthening our position in the life insurance market."
"This new agreement builds on a broader global relationship with Aviva, which has worked with CSC to transform business operations across the region," said Doug Benfield, VP of CSC's Financial Services Group in Asia, in a statement.
Nathan Golia is senior editor of Insurance & Technology. He joined the publication in 2010 as associate editor and covers all aspects of the nexus between insurance and information technology, including mobility, distribution, core systems, customer interaction, and risk ... View Full Bio