Our favorite insurance technology-related blog posts from around the Web (July 19-25, 2009):
Agents Want Quality Claim Service
A Channel Harvest survey of independent insurance agents places quality claims service as the most important factor, but MercatorPro, writing on the Specialty Insurance Blog, says that the findings aren't entirely consistent with its own industry observations: "We have found that agents and brokers expect certain basic standards be met, such as response time, expertise and compensation, in order for a carrier to be in the mix."
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The Insurance Information Institute's (iii) Claire Wilkinson on the latest Commercial P/C Market Index survey from the Council of Insurance Agents and Brokers (CIAB).
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New Rating Factor: Drive Thrus?
Novarica's Matt Josefowicz points to a New York Daily News story on the dangers of eating or drinking while behind the wheel. A free Extra Value Meal from I&T (I'll expense it, tell no one) for whoever can first figure out how to make this a rating factor.
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Topics: Claims
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