Our favorite insurance technology-related blog posts from around the Web (January 31-February 6, 2010):Insurance Fraud Hall of Shame
The iii's Claire Wilkinson links to the Coalition Against Insurance Fraud's Insurance Fraud Hall of Shame, writing that "a murderous agent, a child-poisoning shakedown artist and a bungling home burner are among the seven swindlers elected to the No-Class of 2009." ---
Agile Adaptation of Architecture Evaluation Methodologies
L&T Infotech lead architect Amit Unde outlines ways to integrate architecture evaluation methods with Agile development methodologies. "If the architecture is allowed to [evolve] with changing requirements, it causes frequent rework, constant re-factoring and in fact, it counters the 'Agile' response," he writes. ---
A Good Reason To Make It Easy For Customers
Forrester's customer experience guru Bruce Temkin discusses the concept of "cognitive fluency," a measure of how easy it is to think about something. "While the overall observation about cognitive fluency may not seem like rocket science, the research findings about how it alters people's perceptions and behaviors are very useful," he writes.
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