Blog | Architecture/Infrastructure

Oracle's Hurd Gets Tough Questions from Insurers
February 07, 2012 @ 12:23 PM | By Nathan Golia

At the company's Financial Services and Insurance Forum this morning, insurers pressed the Oracle president for specifics on his commitment to the industry.

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CURE Insurance COO Eric Poe Dishes on Text-to-Pay
January 05, 2012 @ 11:19 AM | By Nathan Golia

The New Jersey-based auto insurer wanted to make payments more convenient for its customers that wanted it without increasing costs for all of them, its COO tells Insurance & Technology.

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5 Steps to a Single Customer View
December 20, 2011 @ 09:11 AM | By Thomas Schutz, Experian QAS North America

While there are many benefits to creating a single customer view, several barriers exist in today’s business environment. Insurers need to employ techniques that improve the ability to merge and remove duplicates.

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Accenture's Insurance Technology Trends for 2012, Part I
December 08, 2011 @ 11:15 AM | By John Del Santo, Accenture

John Del Santo, managing director of Accenture's global insurance practice discusses four of eight technology trends for 2012: data as a platform, analytics for insight and efficiency, cloud computing for adding value, and service-centric rather than server-centric architecture.

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Executive Summit Q&A: Piyush Singh on Transformation
November 07, 2011 @ 20:40 PM | By Nathan Golia

The Great American CIO talked with I&T editorial director Kathy Burger about getting the business side on board with a major transformation effort.

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Will You Spend Too Much on Your Transformation Initiative?
October 17, 2011 @ 09:36 AM | By Anthony O'Donnell

While insurers are typically prudent about solution selection, they often short-cut the contract phase for solutions whose pricing can be "all over the map." Spend consultant Jeff Muscaralla of NPI offers the three "Rs" of transformation cost control.

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What Do New Supercomputers Mean for Insurance Strategy?
October 13, 2011 @ 13:50 PM | By Anthony O'Donnell

Leaps in processing power herald the era of Big Data and foreshadow new competitive battlefields for the information-driven business of insurance.

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Surprising Figures on Insurance Data Spending
September 02, 2011 @ 11:28 AM | By Nathan Golia

People always say that insurance is a data-intensive business. Then why it its data-related spending so low compared to other industries?

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A Brief Excursion to the Insurance Industry of the Future
July 29, 2011 @ 11:05 AM | By Anthony O'Donnell

Insurance executives should take heart from Arthur C. Clarke's seemingly outlandish prediction of the "city of the future," and what it implies about the way technology will improve insurance enterprise processes, communication and decision-making in the not-too-distant future.

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What Agile Development Really Means
July 12, 2011 @ 10:31 AM | By Joel Collamer, consultant

While insurance companies face many complex barriers for optimizing their software development process with agile processes, those carriers that are able to effectively harness and apply the power of agile software delivery will have a considerable advantage over the competition

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IT Budget Recovery More About Maintenance Than Breaking New Ground
June 29, 2011 @ 10:33 AM | By Nathan Golia

A recent report showed that the insurance industry was leading other verticals in growing their IT budget year-over-year. However, a look inside the numbers shows that much of that increase is going to current systems.

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Microsoft Moves Into Google's Territory With Office 365
June 28, 2011 @ 12:55 PM | By Nathan Golia

Competition in the cloud e-mail services sector is heating up, and insurance companies are likely to watch it closely.

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Sagging Economy Will Drive Insurers' Increased Adoption of BPO
May 17, 2011 @ 13:11 PM | By Anthony O'Donnell

Growth of a "new normal" business environment driven by the economic downturn will reverse a trend of slow BPO growth.

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Amazon Cloud Outage Extends into Second Day
April 22, 2011 @ 12:32 PM | By Nathan Golia

Some sites are back up, but with some popular ones still lagging, scrutiny is increasing.

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Report: Firms Plan Alliance for Cloud Computing Standards
March 22, 2011 @ 10:25 AM | By Nathan Golia

According to The New York Times, both personal and business use of new networking and cloud technologies would be standardized.

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IBM's Watson : Today Jeopardy, Tomorrow Insurance Applications
February 15, 2011 @ 12:25 PM | By Anthony O'Donnell

IBM exec Jamie Bisker predicts that tools based on IBM's Watson sophisticated question answering system will be sold and implemented within five years.

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SMA Identifies 5 Key Trends for Insurers in 2011
January 09, 2011 @ 11:09 AM | By Anthony O'Donnell

The SMA brief outlines five technology trend "watch points" and counsels insurers how to act on these developing trends.

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Health Plans Rely on Technology and Innovation to Tackle Rising Healthcare Costs
January 05, 2011 @ 13:09 PM | By Barry Mason, vice president global healthcare payers, IBM

The cost of care delivery is projected to rise an eye-popping 83 percent in the next 10 years. In response, payers are allying themselves with a broad set of healthcare partners to develop bold and new care models.

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The Benefits of the Private Cloud
January 04, 2011 @ 11:40 AM | By Alfred Goxhaj, Philadelphia Insurance Companies

The ever-increasing demand on insurance technology systems from multiple sales channels and processing operations makes the leveraging of cloud computing a logical choice for carriers.

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Emerging Trends in Data Processing
January 04, 2011 @ 11:30 AM | By Scott Dixon, The Hartford

Emerging trends in data processing are offering the crisp, quick turnaround that decision makers need.

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