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February 14, 2012
Acquire, Onboard, and Serve Customers Better in 2012 and Beyond
February 15, 2012
What's the Ideal Web Experience for Today's Financial Services Consumer?
February 22, 2012
From Paper to Digital - The Insurance Digital Self-Service Imperative
Blog | Claims
BlueWave President on Insurer's Claims Wants
January 03, 2012 @ 12:22 PM | By Nathan Golia
Alyssa Hostelley discussed with I&T items on BlueWave customers' wish lists before her company was acquired by Cover-All at the end of the year.
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3 Ways Insurers Will Compete on Data in 2012
December 22, 2011 @ 11:18 AM | By Anthony O'Donnell
Insurance has always been driven by data, and advances in the circulation and analysis of data will start showing their potential to change the industry by leaps and bounds.
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Drawing the Line Between Fraud and Abuse in PIP Claims
December 16, 2011 @ 19:27 PM | By James Ruototo, SAS
Many organizations who focus exclusively on hard fraud may be hampering their proactive detection capabilities.
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4 Reasons 2011 Was a Unique Year for Catastrophe Events
December 16, 2011 @ 12:32 PM | By Nathan Golia
CoreLogic research provides context to the raw numbers. A company executive tells Insurance & Technology what it means for carriers.
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Earthquake Perspective on the Anniversary of the New Madrid Quakes
December 16, 2011 @ 10:56 AM | By Anthony O'Donnell
Bearing in mind RMS's estimates of the potential damage caused by a 6.0 quake at the New Madrid zone, it's chilling to think what a much bigger quake would mean.
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Mythbusters Cannonball Accident: Insurance Risk Mitigation Failure?
December 09, 2011 @ 11:27 AM | By Anthony O'Donnell
Mythbusters sent a 30-pound cannonball into a residential neighborhood, destroying property but, happily, not killing anybody.
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Irene, Joplin Loss Estimates Still Rising
November 28, 2011 @ 12:33 PM | By Nathan Golia
Reports this week remind carriers that the true cost of a catastrophe can't be known until weeks have past.
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Concerns Persist on Insurance Company Social Media "Spying"
November 17, 2011 @ 12:17 PM | By Anthony O'Donnell
Some people out there understand insurers' actions, but carriers need to do a better job of communicating the impact of fraud to the general public and honest policyholders in particular.
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Not Going Quietly: More Tornadoes Hit US South
November 17, 2011 @ 08:33 AM | By Nathan Golia
Several states were hit in an outbreak mirroring one at the beginning of tornado season.
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'Halloween Irene' Just Latest Entry in Freakish Catastrophe Year
October 31, 2011 @ 10:34 AM | By Nathan Golia
It may not be the most expensive event of 2011, but the pre-Halloween snowstorm that walloped the East Coast is another reminder that such incidences don't follow the models.
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Insurance Fraud Fighters Accused of "Snooping" on Facebook Accounts
October 14, 2011 @ 11:32 AM | By Anthony O'Donnell
Insurers need to navigate privacy and public relations problems when examining newly available data sources for fraud, and on a practical level they need to discard manual approaches for Big Data-style automated analysis.
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Direct to Fraud: Applying Analytics to the Fraud Challenges of the Direct Insurance Channel
October 10, 2011 @ 16:42 PM | By James Ruotolo, SAS
As insurers continue to expand into the direct Internet business, having analytical anti-fraud capabilities is no longer a luxury but a necessity.
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Labor Day Weekend Catastrophe Roundup
September 06, 2011 @ 12:29 PM | By Nathan Golia
An active year for catastrophe events didn't take any time off for the holiday weekend.
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Could the Insurance Industry Do What NOAA Does?
September 02, 2011 @ 11:48 AM | By Anthony O'Donnell
If NOAA were seriously underfunded, could the insurance industry and others fund the equivalent of the Hurricane Hunters and other vital services?
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Dispatch from High Hurricane Season: Katia Qualifies, Northeast U.S. Still Underwater
September 01, 2011 @ 11:18 AM | By Anthony O'Donnell
Overhyped or not, Irene added meaningful catastrophe losses to the 2011 tally and we're far from out of the woods as September begins.
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Irene Shows Why More People Should Consider Flood Insurance: Deloitte's Mills
August 30, 2011 @ 13:14 PM | By Nathan Golia
While much of the talk around Hurricane Irene focused on potential wind and storm surge damage to the five boroughs of New York City, rain from the storm flooded upstate rivers and streams causing heavy — and potentially uninsured — losses.
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'Tale of Two Counties' Shows Value of Preparation
August 29, 2011 @ 12:21 PM | By Nathan Golia
For me, Westchester County was a safe haven during Irene. Others weren't so lucky.
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Va. Earthquake Spurs Discussion Over Insurance
August 24, 2011 @ 11:39 AM | By Nathan Golia
After a relatively minor temblor spooked residents of the densely populated Boston-Washington corridor, consumers may begin to take this risk seriously.
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Despite Preparation, It's Hard to Avoid Hurricane Losses
August 23, 2011 @ 11:51 AM | By Nathan Golia
In a post-Katrina world, hurricane losses aren't defined by how unprepared we are, but rather through the lottery of storms' paths.
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In Which U.S. State are 5 of the Top 10 Tornado Risk Metro Areas?
August 16, 2011 @ 12:21 PM | By Anthony O'Donnell
The ability to predict where tornadoes are more likely to strike becomes more attractive in a year that has seen over 1200 of the funnel clouds and over $1.1 billion in property damage. What state do your underwriters think has more high-risk zones?
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