Blog | Outsourcing

Q&A: Accenture's Dave Nuernberg on Why Insurers' Projects Succeed or Fail
February 06, 2012 @ 11:14 AM | By Anthony O'Donnell

During the last decade, insurers have made significant progress in their ability to manage projects effectively. David J. Nuernberg, a senior executive in Accenture's insurance practice, discusses reasons for failure, best practices and lessons learned that insurers can adopt to maximize the effectiveness of their project management and governance and protect their technology investments.

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Prudential Pays $17 Million to Settle Death Benefits
February 03, 2012 @ 12:22 PM | By Nathan Golia

The insurer has agreed to use the Social Security master death file to identify claimants.

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The Insurance Industry's New Normal: Driver of Change or Complacency?
January 19, 2012 @ 12:16 PM | By Katherine Burger

Deloitte's 2012 Global Insurance Outlook says technology must be at the center of any insurer's strategies for coping with the current market conditions. But have we heard this before?

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How Insurance CIOs Are Creating Value: A Dialogue
January 12, 2012 @ 12:36 PM | By Anthony O'Donnell

A new study from Novarica finds that carriers are doing more new development than ever, as compared to spending on maintenance, but that insurers are challenged to make innovation a matter of routine than special appointment.

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Two Insurance IT Predictions from Gartner: Are We Closer Than They Think?
January 09, 2012 @ 11:57 AM | By Nathan Golia

Gartner predicts a social network will become a distribution channel and that health paying and providing will merge by 2014. But the groundwork is well-laid for both.

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X by 2's Top IT Challenges for Insurers in 2012
January 06, 2012 @ 13:18 PM | By Qasim Hussain, Yasir Hussain and Frank Petersmark, X by 2

Partners from the Farmington Hills, Mich.-based consultancy identify nine challenges that will have the widest impact on insurers' core business and technology initiatives during the coming year.

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Can Regulation Kick-Start Insurance Innovation?
December 20, 2011 @ 11:41 AM | By Nathan Golia

Usage-based insurance in the UK was thought to be a failed experiment until a ban on gender-based underwriting revived interest. How else can insurers use regulation to spur new technology initiatives?

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Gain Big Savings from Big Vendors
December 13, 2011 @ 14:36 PM | By Jeff Muscarella, NPI

As insurers undertake much-needed modernization efforts, they must optimize investments in their largest vendors to avoid the pitfalls of overspending.

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Accenture's Insurance Technology Trends for 2012, Part II
December 12, 2011 @ 11:55 AM | By John Del Santo, Accenture

John Del Santo, managing director of Accenture's global insurance practice discusses four technology trends for 2012: "reflexive" IT security, a risk-based approach to data privacy, social media platforms to drive customer interaction, and a focus on user experience.

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Result of Live Budget, Strategies Poll from I&T Summit
November 09, 2011 @ 12:04 PM | By Nathan Golia

We polled attendees on the same questions we posed to readers in advance of the event, comparing and contrasting the results.

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Amerihealth Pedometer App Latest Sign of Insurers' Wellness Commitment
November 04, 2011 @ 11:15 AM | By Nathan Golia

Like Independence Blue Cross, New Jersey-based Amerihealth is parlaying a simple sponsorship into a wellness play — and technology is a major component of its value proposition.

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Four Easy Questions for the Insurance Tech Exec
November 01, 2011 @ 09:48 AM | By Anthony O'Donnell

What are your senior insurance technology officer peers' budget priorities for the coming year? We'd like to know and we're sure you would, too.

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Former Insurance Head Rometty Becomes IBM CEO
October 26, 2011 @ 12:48 PM | By Nathan Golia

Virginia Rometty, who has been with IBM since 1981, served as GM of IBM's Global Insurance and Financial Services Sector on her way to succeeding Sam Palmisano.

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Gartner Forecasts 3.9 Percent Growth in Enterprise IT Spending for 2012 – How Will Insurance IT Budgets Compare?
October 26, 2011 @ 10:32 AM | By Katherine Burger

Gartner forecasts 3.9 percent growth in enterprise IT spending for 2012; cloud, social, information, mobile identified as forces shaping IT spending. Insurance & Technology survey investigates budget plans and IT priorities for the coming year.

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Have You Taken I&T's Budget Survey?
October 25, 2011 @ 11:33 AM | By Nathan Golia

Budget decisions are being made in an increasingly uncertain economic environment. Are your plans changing on the fly?

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The Risks and Rewards of Being an Insurance CIO
October 24, 2011 @ 08:25 AM | By Katherine Burger

The role of CIO is a complex, demanding and often thankless job that can be simultaneously high profile and unappreciated.

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The 80/20 IT Spending Trap
October 21, 2011 @ 12:57 PM | By Nathan Golia

We talk about legacy a lot in the insurance industry. Is it holding you back from devoting your budget to innovations you'd like to make?

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Insurers Looking to Cut Costs: Is Tech on the Block?
October 19, 2011 @ 12:29 PM | By Nathan Golia

The insurance market isn't getting any better and premium growth is hard to come by. If cost reductions are put on the table again, will IT budgets feel the pain?

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How Are Insurance Companies Navigating the 2012 IT Budget Process? Respond to I&T's Survey to Share Your Budget Experiences
October 17, 2011 @ 08:38 AM | By Katherine Burger

Whether they increase or shrink compared to 2011 levels, insurers' 2012 IT budgets will have to cover everything from compliance to analytics to core systems to customer experience. Tell us how your 2012 IT budget is shaping up by participating in an Insurance & Technology survey.

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Regards to Unum's Bob Best on His Retirement
October 07, 2011 @ 11:14 AM | By Anthony O'Donnell

The trajectory of Bob's career brought him through increasingly broad responsibilities and tested him through the rigors of major mergers and acquisitions. His continued eminence from Colonial Life, through UnumProvident to Unum, demonstrated his outstanding worth to those organizations through all their changes.

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