Blog


Chubb Impresses With CAT Response
July 31, 2007 @ 15:22 PM | By Nathan Conz

Warren, N.J.-based Chubb Group of Insurance Companies ($14 billion in revenue, 2006) is the latest carrier to tout its CAT response capabilities. Last week, the insurer announced that 95-percent of its insurance customers affected by strong April storms in the Northeast United States were "very satisfied" with how their claims were handled, according to a survey.

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Spitzer Schadenfreude
July 31, 2007 @ 12:42 PM | By Anthony O'Donnell

Critics of Eliot Spitzer have had the pleasure of watching the former New York Attorney General and now Governor get a dose of his own medicine.

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CFO Survey: Finance Transformation needed
July 31, 2007 @ 09:31 AM | By Anthony O'Donnell

A changing industry is driving the transformation of the finance function within insurance companies and financial services in general, as companies seek to cut operating costs and improve revenue in an effort to achieve greater profitability and return on equity. But the proximate drivers of and key tools to achieve that transformation are technology related, according to a BearingPoint study.

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IronKey Offers Secure USB Flash Drive
July 30, 2007 @ 17:00 PM | By Nathan Conz

LOS ALTOS, CALIF. - IRONKEY has launched the IronKey Secure Flash Drive with Internet Protection Services, a secure USB flash drive that protects the gigabytes of information stored within it using onboard hardware encryption, helping insurers and other organizations meet regulatory requirements such as Sarbanes-Oxley and HIPAA. IronKey also features portable secure web surfing via an onboard Firefox web browser with Tor technology, a tamperproof and waterproof metal casing and password management and recovery capabilities. www.ironkey.com

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DTRIC Leverages DRC DecisionMaker
July 27, 2007 @ 14:53 PM | By Nathan Conz

DTRIC Insurance Company (Honolulu) has selected Honolulu-based DRC's DecisionMaker extended lines policy administration system to process its newly expanded commercial insurance lines of business.

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Workforce Safety & Insurance (WSI) Selects Valley Oak
July 27, 2007 @ 14:45 PM | By Nathan Conz

Workforce Safety & Insurance (Bismarck, N.D.), the exclusive workers' compensation carrier in North Dakota, has selected San Ramon, Calif.-based Valley Oak Systems' flagship iVOS solution as its new workers' compensation system.

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Dean Health Signs With EDS
July 27, 2007 @ 13:55 PM | By Nathan Conz

Dean Health Insurance (Madison, Wis.) will implement Plano, Texas-based EDS' MetaVance Adminstration and Finance System, a highly scalable system featuring a service-oriented architecture that is designed to automate core administrative processes such as enrollment, provider management and claims processing.

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Primavera 6.0 Released
July 27, 2007 @ 13:53 PM | By Nathan Conz

Bala Cynwyd, Pa. - Primavera Systems has released Primavera 6.0 (P6), a new version of its flagship enterprise project and program management software. Part of a solutions suite for project-driven organizations, P6 will feature fully web-based capabilities, interactive Gantt charts and screen layouts, dashboards, advanced management capabilities, extended reporting and analytics, enterprise integration with SAP and risk management capabilities from Primavera PertMaster v8, another recently released solution. www.primavera.com

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Hyland and Sapiens Partner
July 27, 2007 @ 13:38 PM | By Nathan Conz

Hyland Software (Cleveland) has announced it will partner with Sapiens International (Research Triangle Park, N.C.) to provide insurance clients with tighter integration between Sapiens INSIGHT, a Web-based insurance administration suite and Hyland's OnBase ECM software suite.

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Phoenix Indemnity Selects TEAM-UP
July 26, 2007 @ 16:56 PM | By Nathan Conz

Phoenix Indemnity Insurance Company (Dallas) will license and implement Connective Technologies' (Houston) TEAM-UP Download application to provide once-and-done processing in an industry-compliant, data-secure environment for agency downloads.

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The Missing Opinion
July 25, 2007 @ 14:12 PM | By Howard Kennedy

The other day I received an e-mail invite to a webinar, "SOA & the Insurance Industry: Voice of the Experts." The event was organized by InfoWorld, and included speakers from the TowerGroup, BEA, and Zurich Financial Services. Naturally, my interest was piqued.

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Does Ergonomics Matter?
July 24, 2007 @ 17:53 PM | By Nathan Conz

By Nathan Conz Because I'm Insurance & Technology's "new products czar" (a title-bump that will be news to my editors when they read this entry), a lot of technology solutions come across my desk every day. Until very recently however, none of those products were also, in fact, about my desk.

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CSE Insurance Group Selects ISO HomeValue Cost Estimator
July 17, 2007 @ 15:57 PM | By Nathan Conz

Looking to update its cost estimator platform while it builds new business quoting software, Civil Service Employees (CSE) Insurance Group ($126.1 million in gross written premium) selected ISO HomeValue to help agents estimate the costs to re-build a property in the event of a total loss.

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Summer of Change at MetLife, State Farm, The Hartford
July 17, 2007 @ 15:28 PM | By Anthony O'Donnell

Before the industrial revolution, summer tended to be the time for campaigning -- the military kind, not the political kind which now lasts multiple years, let alone seasons -- and intense agricultural activity. No doubt the farmers are still on a more demanding schedule this time of year, but when it comes to the insurance industry, summer is a time of relative repose. It doesn't rival the last couple of weeks in the year for quiet, but with the spring trade show cycle past and vacations depleting staff, it's a close second.

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The Evolution of Personal Health Records
July 17, 2007 @ 13:09 PM | By Nathan Conz

Although a valuable asset for any individual health insurer, Personal Health Records real future depends on industry-wide collaboration.

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Vector Acquisition Deepens MajescoMastek's American Footprint
July 16, 2007 @ 12:07 PM | By Anthony O'Donnell

The announcement on July 17th that MajescoMastek has acquired Vector Insurance Services is further evidence that the Indian parent company Mastek is working hard to find a place at the North American insurance technology vendor table.

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MetLife Names Blakeman Individual Business CIO
July 11, 2007 @ 15:22 PM | By Anthony O'Donnell

Larry Blakeman has moved from being CIO of MetLife Auto & Home to the CIO role for the carrier's Individual Business division, in the wake of former Individual Business CIO Jeff Stoll's retirement.

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MetLife's Jeff Stoll Retires
July 11, 2007 @ 10:49 AM | By Anthony O'Donnell

Jeff Stoll has retired from his job as CIO of Individual Business (IB) at MetLife. Larry Blakeman has moved from his role as CIO of MetLife Auto & Home to take on the IB CIO job. In a phone conversation Stoll said that he was tired and that it was time for a change, so he decided to take some personal time.

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London & Glasgow: The World Gets Riskier
July 03, 2007 @ 14:30 PM | By Anthony O'Donnell

With every risk comes an opportunity for the insurance industry, which is another way of saying it's an ill wind that blows nobody any good. That's small recompense for living in a world where cruel fanatics are increasingly driven to attack civilians - men, women and children - for the sake of their perverse beliefs.

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Deloitte Study Highlights Offshoring Boom in Financial Services
July 03, 2007 @ 13:24 PM | By Nathan Conz

Financial services companies have expanded offshore delivery functions 18-fold over the last four years, according to a recently released report for Deloitte Touche Tohmatsu. Yet while the insurance industry is in-step with its FS brethren in some areas of offshoring, in others it still lags behind, says the author of the report.

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Delta Delivers Web-Based Self-Service Reports
July 03, 2007 @ 13:11 PM | By Anthony O'Donnell

As part of its strategic effort to distinguish itself in the extremely competitive Chicago market through Web-oriented customer service, Delta Dental of Illinois (DDIL, Lisle, Ill.; about $400 million in premium) has launched self-service reports to group benefit administrator users of its employer portal. The Business Objects XI application gives users the ability to download reports and access real-time information in a variety of presentations, eliminating time-consuming requests for special reports.

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