Blog


Why Google Earth Images Could Eventually Affect Insurance Policy Rates
September 26, 2007 @ 12:31 PM | By Howard Kennedy

One day, someone taking an insurance application will view a satellite image on screen after inputting the address. Using that image, basic information could be associated with policy information.

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From CSC Future Focus 2007: Chubb's June Drewry Discusses How to Cultivate Future CIOs
September 25, 2007 @ 13:54 PM | By Nathan Conz

If I've learned anything from the many conversations I've had and heard here in Orlando at CSC Future Focus 2007, it's that insurers are aware of the potential dangers that baby boomer retirement could bring to their enterprises.

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Vanguard Test Drives $10 million Web 2.0 Project On Its Employees
September 25, 2007 @ 12:36 PM | By Nathan Conz

There's an interesting InformationWeek article about Vanguard Group, one of this country's biggest mutual fund companies, and a $10 million project to turn its employee intranet into a personalized, customized destination for information. The new employee intranet portal will be called, creatively, eVanguard. (MyVanguard must have already been taken.)

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From Google's Industry Press Day: Leveraging the Web
September 21, 2007 @ 12:31 PM | By Nathan Conz

I spent yesterday morning at Google's Industry Press Day, held at the company's new(ish) NYC building where, aside from checking out the office space, I attended presentations by Tim Armstrong, Google's president of advertising & commerce in North America and Jon Kaplan, the company's industry director for financial services.

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GPS Tracking In Cabs A Valuable Opportunity For Insurance Companies
September 17, 2007 @ 16:34 PM | By Howard Kennedy

Recently, taxi drivers in New York and Philadelphia held a (link5) one-day strike to protest the installation of GPS systems in their taxis. They claim that the cost of the systems is excessive, but it has more to do with tracking the location of taxis. Soon, passengers will be able to view their progress on a screen. This is part of a larger trend to include GPS systems in all vehicles. For insurance companies, it's another opportunity to gather information about mileage and driving habits, also a growing trend.

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9-11 Musings: Business Continuity Readiness Today
September 15, 2007 @ 19:23 PM | By Anthony O'Donnell

Where do financial services and, in particular, insurance companies' capabilities stand at this six year remove from the day when devastating attacks closed down lower Manhattan, presenting firms with unprecedented business continuity challenges? I turned to Mike Hager, enterprise security advisor and senior security architect at Unisys, for insight.

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Smelling a Rat at Zagat
September 13, 2007 @ 12:02 PM | By Anthony O'Donnell

In the age of e-commerce, insurers need to look beyond their own industry for examples of online customer engagement. This goes for examples both to emulate and avoid. My recent online experience with Zagat.com falls, unfortunately, into the latter category.

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Humana Launches Video Game Initiative
September 11, 2007 @ 17:22 PM | By Nathan Conz

Last Friday, Louisville, Ky.-based heath insurer Humana (11.3 million members) became one of the first carriers to embrace the potential of video games when it established a multi-pronged initiative to find the best ways to connect with consumers using game technology.

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Further Reflections on Outsourcing
September 06, 2007 @ 16:51 PM | By Anthony O'Donnell

Subsequent to my recent post and article about alternatives to offshore outsourcing, Ed Williams of EWA reached out with some of his thoughts

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Whitehill Technologies Now "Skywire Software Canada"
September 05, 2007 @ 13:29 PM | By Anthony O'Donnell

"It's not just a good 'spreadsheet' merger," says Patrick Brandt, president and CEO of Skywire Software.

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