Blog


Aflac's Other BlackBerry Expert
January 29, 2008 @ 16:22 PM | By Nathan Conz

It appears that Keith Brannen, second VP of IT - advanced technology group, isn't Aflac's only BlackBerry guru.

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In-Flight Internet: It's About Time (so to speak...)
January 28, 2008 @ 11:24 AM | By Anthony O'Donnell

There's something to be said for the ability to tune-out when various parties are clamoring for one's attention, most blissfully unaware of one's other demands and some with an exaggerated sense of their priority. However, in a life tied more to deliverables than simply "being there," no downtime goes unpunished, so it's nice to have the option to catch up as one can. However, given that the technology is available in-flight Internet should be regarded as a "must-have" for business travelers, not a "nice-to-have."

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HP & Exstream: More Consolidation in Content Management
January 23, 2008 @ 05:43 AM | By Anthony O'Donnell

More big news in the document/content management space as HP announced that it will acquire Exstream Software. The last significant example of the ongoing consolidation in this sector came at the turn of the year with EMC's agreement to acquire Document Sciences.

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Is Insurance Sexy?
January 22, 2008 @ 16:04 PM | By Anthony O'Donnell

At the Sexy Insurance homepage you'll see a portrait of Warren Buffet with a thought balloon saying, "I'm so sexy it hurts." Bourgeois could have left out the words because, frankly, it's written all over Warren's face. Who can deny it? If Henry Kissinger is sexy, Warren Buffet is doubly so. What the site needs is a picture of Hank Greenberg saying, "I'm so sexy it hurts Eliot Spitzer."

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Older Workers Could Help Insurers Faced With Workforce Shortages
January 15, 2008 @ 15:25 PM | By Nathan Conz

At last November's I&T Executive Summit, Deb Smallwood (then with ICW group, now with Smallwood Maike & Associates) quickly polled the audience during her presentation. First, she asked how many in the crowd were baby boomers. Then, how many were a part of Generation X. And as you might imagine, each question led to a significant number of raised hands. Finally, she asked how many considered themselves members of Generation Y. Only one hand went up. It was mine. Looking back, I shouldn't have been that surprised. After all, how many twenty-somethings do you expect to see at an event aimed at the CIOs, EVPs and heads of lines of business of the insurance industry? Still, it did illustrate an interesting, larger point: today's insurance industry is top heavy with older workers.

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Hillary's Inspiring Example
January 15, 2008 @ 12:10 PM | By Anthony O'Donnell

It is beside the point whether the only fall one is threatened by is a fall from favor, or whether the only rarified atmosphere one struggles in is that of the corporate boardroom. Anybody attempting novel accomplishments against daunting obstacles can draw inspiration from Hillary's example.

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New Sources of Advice
January 08, 2008 @ 14:57 PM | By Anthony O'Donnell

Matt Josefowicz's move from Celent to Novantas has resulted in the launch of new research and advisory services subsidiary Novarica; and former TowerGroup analyst Deborah Smallwood has left her carrier executive post at ICW and teamed up with IBM alumna Cindy Maike to launch Smallwood Maike & Associates.

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How Insurers Can Help Customers Help Themselves
January 08, 2008 @ 13:26 PM | By Nathan Conz

In the business world and maybe even within the much smaller world of insurance technology journalism there's always a tendency to over-hype the latest and greatest, whether that be in terms of a new technology or a new trend in the marketplace. That said, there's one trend that I'm seeing that seems to be under-hyped: how growing numbers of consumers, when considering a new purchase, first turn to the internet in an effort to educate themselves on a given field or topic. As this "self-help" trend continues, there may be opportunities for insurers to turn their web sites (and the consumer-facing tools within it) into major drivers for brand loyalty, by not only providing service to existing customers, but more information to the general public.

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Extreme Weather Gives Insurers Cause To Look At Role Of Technology For Catastrophe Response
January 08, 2008 @ 12:11 PM | By Anthony O'Donnell

Insurers have made significant progress with the use of GIS technology, and also in the analysis of claims data to refine rating and underwriting. But it is in the nature of these tools that they can be used in increasingly refined ways as insurers get more comfortable with them and incorporate more and more experience into the way they are applied.

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