Blog


Wikis Lead The Way
July 29, 2008 @ 17:45 PM | By Nathan Conz

Having just checked out Novarica's recently published "Web 2.0 in Insurance: Finding Real Business Value Today and Tomorrow," I couldn't help but recall Humana's use of an internal Wiki to help customer service representatives share best practices with one another. (Nor could I help but notice the report's explicitly mentioned disdain for Second Life coverage. Ouch.) Interestingly, the report found that 39 percent of insurers surveyed said that they were already using wikis in their organizations and found the practice valuable. That number made wikis the top area (tied with AJAX) where insurers saw potential for Web 2.0 to deliver value.

continued...



Telematics Resurgence Predicted
July 22, 2008 @ 18:25 PM | By Anthony O'Donnell

Many social commentators claim that technology has already killed privacy and we just haven't noticed yet. As we begin to notice, will we be ready for Pay As You Drive? Will tough economic times push careful drivers over the Pay As You Drive edge? Will parents wanting to monitor their teen drivers be the thin end of the wedge?

continued...



For The People: Allstate's President of Social Networking
July 22, 2008 @ 15:55 PM | By Nathan Conz

I recently alluded to Allstate Financial's creation of a "president of social networking" position and the appointment of Desiree Rogers to the position. I wondered aloud about just what Rogers' role would entail. Since I wrote that post, I've been able to interview Rogers for an Executive Close-Up article for an upcoming issue of I&T. And from the interview, I got the impression that Rogers, who is well known in the Chicago area for her community involvement, will focus her efforts on overall vision and organization, and less on the technology specifics behind the effort.

continued...



Video: A Tour of Aviva USA's Second Life Island
July 15, 2008 @ 15:59 PM | By Nathan Conz

A few weeks ago in this space, I wrote about innovation and the work Aviva USA has done inside the virtual world of Second Life. And while my subsequent article on the project is, no doubt, a perfectly written and extremely informative piece of staggering genius, reading about Second Life can only tell you so much. It's really something you have to see to understand. In that spirit, here's a video tour of Aviva USA's island:

continued...



Rethinking Policy Admin Replacement
July 15, 2008 @ 15:11 PM | By Anthony O'Donnell

Despite the welcome availability of newer systems built on more open architecture, the industry mindset is still stuck on the "monolithic" mode. Carrier business and IT execs still think in terms of policy administration rather than the specific capabilities they need.

continued...



A Different Kind of Boot Camp
July 08, 2008 @ 16:44 PM | By Nathan Conz

Medical Mutual of Ohio and its Antares Management Solutions subsidiary have developed a kind of IT boot camp to train, recruit and retain young IT workers.

continued...



Fiserv Refocuses
July 08, 2008 @ 15:26 PM | By Anthony O'Donnell

The insurance technology vendor world keeps making news, this week with the announcement that Fiserv will sell a majority share in its insurance businesses. While the announcement came too early to validate arguments that Oracle's and EDS' recent moves would heat up vendor consolidation, it does reinforce the notion that investors have confidence that insurance companies will continue to spend liberally on technology.

continued...



A Social Network Exec
July 01, 2008 @ 16:27 PM | By Nathan Conz

Despite I&T cover stories on insurers and how they are embracing Web 2.0, I still often wonder just how important such technologies and concepts will be for the industry over the long-term. Even more, I wonder just how seriously insurance companies themselves take emerging Web 2.0 technologies like social networking. A recent appointment at Allstate though, has reaffirmed my faith on both counts.

continued...



The Hazards of Estimating Hazards
July 01, 2008 @ 15:00 PM | By Anthony O'Donnell

It may be too much to expect the public to understand the hard/soft market cycle but one would think that the public might start to take a more rational view of risk when viewed in the context of climate change. Perhaps the CAT model vendors should seek an endorsement from Al Gore...

continued...






Archives
August 2014
July 2014
June 2014
May 2014
April 2014
March 2014
February 2014
January 2014
December 2013
November 2013
October 2013
September 2013
August 2013
July 2013
June 2013
May 2013
April 2013
March 2013
February 2013
January 2013
December 2012
November 2012
October 2012
September 2012
August 2012
July 2012
June 2012
May 2012
April 2012
March 2012
February 2012
January 2012
December 2011
November 2011
October 2011
September 2011
August 2011
July 2011
June 2011
May 2011
April 2011
March 2011
February 2011
January 2011
December 2010
November 2010
October 2010
September 2010
August 2010
July 2010
June 2010
May 2010
April 2010
March 2010
February 2010
January 2010
December 2009
November 2009
October 2009
September 2009
August 2009
July 2009
June 2009
May 2009
April 2009
March 2009
February 2009
January 2009
December 2008
November 2008
October 2008
September 2008
August 2008
July 2008
June 2008
May 2008
April 2008
March 2008
February 2008
January 2008
December 2007
November 2007
October 2007
September 2007
August 2007
July 2007
June 2007
May 2007
April 2007
March 2007
February 2007
January 2007
December 2006
November 2006
October 2006
September 2006
August 2006
July 2006
June 2006
May 2006
April 2006
March 2006
February 2006
January 2006
December 2005
November 2005
October 2005
September 2005
August 2005