Blog


Talking Claims Innovation: Tom Clayton, HP
May 31, 2011 @ 11:08 AM | By Anthony O'Donnell

A competitive claims experience requires clear, accurate and timely customer communications - an elusive goal for insurers bound by aging legacy systems.

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Talking Claims Innovation: John Gilmartin, Mitchell International
May 27, 2011 @ 11:16 AM | By Anthony O'Donnell

Gilmartin recommends that carriers implement modern document management systems, predictive models, and data warehouses.

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Gauging the Core Systems Modernization Opportunity at ACORD LOMA
May 26, 2011 @ 12:02 PM | By Anthony O'Donnell

The demonstrated maturity of newer core systems is reshaping the risk/reward ratio of modern systems, as vendors' shifting rhetoric reveals.

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La Nina to Blame for Active Tornado Season?
May 24, 2011 @ 10:51 AM | By Nathan Golia

The record-breaking year for tornadoes has many people searching for answers.

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Mobile Capabilities No Longer "Bleeding Edge" in Insurance
May 23, 2011 @ 10:02 AM | By Kathy Burger

Several ACORD LOMA Insurance Systems Forum exhibitors, including L&T Infotech, Millbrook and Sword, announced new mobile solutions or initiatives.

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How Can Insurers Get the Most Value from Their Policy Admin Systems Investments?
May 23, 2011 @ 02:22 AM | By Karen Furtado- SMA

SMA and I&T want to know how insurance companies are making decisions about PAS upgrades -- and if those investments are paying off.

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Regulatory Change Management: A Considerable Challenge
May 20, 2011 @ 11:15 AM | By Kathy Donovan- Wolters Kluwer Financial Services

The management challenges required to achieve compliance can be daunting, but technology can be an enabler.

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Roundup: Losses from April U.S. Storms
May 20, 2011 @ 10:18 AM | By Nathan Golia

Some insurers have released estimates of the costs they expect to incur from claims related to the tornado outbreak.

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Agents Shouldn't Fear Allstate's Esurance Buy
May 19, 2011 @ 11:39 AM | By Nathan Golia

Making a move toward direct sales isn't about cannibalizing existing customers.

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Is Allstate Making an Innovation Play by Buying Esurance?
May 18, 2011 @ 11:59 AM | By Nathan Golia

Aite Group's Stephen Applebaum suggests that by buying Esurance, Allstate could jumpstart its innovation culture, better positioning it for the future.

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Developing a Corporate Culture for Better Business/IT Alignment
May 18, 2011 @ 11:00 AM | By Kathy Burger

Business/IT collaboration is a critical aspect of successful innovation -- so why is it still so hard to achieve?

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Sagging Economy Will Drive Insurers' Increased Adoption of BPO
May 17, 2011 @ 13:11 PM | By Anthony O'Donnell

Growth of a "new normal" business environment driven by the economic downturn will reverse a trend of slow BPO growth.

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State Farm's Alternate Approach to Usage-Based Insurance
May 16, 2011 @ 12:32 PM | By Nathan Golia

The company is leveraging built-in telematics systems rather than developing its own device.

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Clearing Compliance Reporting Hurdles
May 12, 2011 @ 15:50 PM | By James Levendusky- ISO

Planning for increasingly complex state reporting requirements is a burden, and setting up a system to respond to requirements is difficult, time-consuming, and costly. insurers need a reliable reporting, tracking, and error-correction system.

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Risk Modelers: Don't Worry Too Much About Early Hurricane Predictions
May 10, 2011 @ 12:39 PM | By Nathan Golia

What does it mean when forecasts are so specific in assumptions that storms will hit the U.S. coast?

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Social Media Analytics Are More Refined
May 04, 2011 @ 12:30 PM | By Nathan Golia

The channel is becoming less of a mystery.

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Are Insurers Getting Business Value from Their Policy Admin Systems Investments?
May 03, 2011 @ 12:18 PM | By Kathy Burger

SMA and Insurance & Technology partner on new research about goals, drivers and results of insurance industry investments in modern policy administration systems.

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