Blog


How Do Story Cards Enable Agile Development?
August 31, 2011 @ 12:18 PM | By Joel Collamer- consultant

Story cards specify the automated system capabilities that are desired by the business community, and represent the major point of communication between that side and the software delivery team.

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Irene Shows Why More People Should Consider Flood Insurance: Deloitte's Mills
August 30, 2011 @ 13:14 PM | By Nathan Golia

While much of the talk around Hurricane Irene focused on potential wind and storm surge damage to the five boroughs of New York City, rain from the storm flooded upstate rivers and streams causing heavy — and potentially uninsured — losses.

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Tech-Savvy Insurance Consumers Reshape Distribution and Service Concepts
August 30, 2011 @ 11:54 AM | By John Del Santo and Edwin Van Der Ouderaa- Accenture

As younger, more technologically sophisticated customers continue occupy a larger part of the market, insurers need to bridge looming "expectation gap" between what consumers want and what they feel they are receiving.

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'Tale of Two Counties' Shows Value of Preparation
August 29, 2011 @ 12:21 PM | By Nathan Golia

For me, Westchester County was a safe haven during Irene. Others weren't so lucky.

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10 Steps to Minimize the Impact of a Disaster
August 29, 2011 @ 10:52 AM | By Kathy Burger

As the Northeast cleans up in the wake of Hurricane Irene, it's appropriate to review and implement some key business continuity best practices.

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Can Insurers Compete in the Global Competition for Qualified Workers?
August 26, 2011 @ 08:30 AM | By Kathy Burger

New research from the ManpowerGroup indicates that one in three employers is having trouble filling jobs due to lack of available talent. Do insurance companies have the right strategies to compete in this environment?

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Insurance Industry Reacts to Jobs' Retirement
August 25, 2011 @ 13:08 PM | By Nathan Golia

During his tenure, the former Apple CEO has been credited with revolutionizing technology. We reached out to several industry players for thoughts on how those innovations influenced insurance technology specifically.

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Va. Earthquake Spurs Discussion Over Insurance
August 24, 2011 @ 11:39 AM | By Nathan Golia

After a relatively minor temblor spooked residents of the densely populated Boston-Washington corridor, consumers may begin to take this risk seriously.

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Despite Preparation, It's Hard to Avoid Hurricane Losses
August 23, 2011 @ 11:51 AM | By Nathan Golia

In a post-Katrina world, hurricane losses aren't defined by how unprepared we are, but rather through the lottery of storms' paths.

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What Companies Should Consider When Exploring the New Government Mandate on E-Payments Initiatives
August 18, 2011 @ 10:48 AM | By Mike Tallitsch- WAUSAU Financial Systems

A survey of the technology landscape, showing more and more companies turning to e-payments and ways to expedite payments through integrated solutions, makes a case for going electronic that should put the most critical skeptics at ease.

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Want Loyal Insurance Customers? Align Four Key Customer Touch Points
August 17, 2011 @ 13:24 PM | By Harold Goldberg- Merced Systems

The insurance companies that will retain customers in the long run are the those that can develop an overall corporate customer strategy that aligns multiple customer touch points and improves business execution.

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In Which U.S. State are 5 of the Top 10 Tornado Risk Metro Areas?
August 16, 2011 @ 12:21 PM | By Anthony O'Donnell

The ability to predict where tornadoes are more likely to strike becomes more attractive in a year that has seen over 1200 of the funnel clouds and over $1.1 billion in property damage. What state do your underwriters think has more high-risk zones?

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Ready, Fire, Aim! -- Don't Miss the Point of a Policy Administration Transformation
August 16, 2011 @ 12:03 PM | By Imran Ilyas- PwC Advisory Services

The convergence of aging legacy platforms, complex market demands, and a more mature vendor landscape have ushered in a unique period of policy administration transformation where it is possible for carriers to embark on this journey by taking on less risk than before but carriers who misapprehend drivers of their transformation programs risk firing at the wrong target.

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Insurers: Are Your Analytic Projects Tied to Your Business Strategies?
August 15, 2011 @ 11:14 AM | By Rachel Alt-Simmons- SAS

Many insurance companies struggle to understand the areas where analytics can have an impact in their business. Here’s how insurers can enable business strategies and quantify business results through analytics.

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Government Mandate Gives the Insurance Industry's E-Payments Initiatives a Big Push
August 11, 2011 @ 15:07 PM | By Mike Tallitsch- WAUSAU Financial Systems

Reduction in paper processing is only the beginning of benefits insurers gain through the electrification of payments, including acceleration processing and clearing, reduction of errors, improving visibility into receivables, eliminate information float, plus a range of service enhancements.

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Reflections on Accenture's Emergence as a Multi-Tier Software Contender
August 11, 2011 @ 10:34 AM | By Anthony O'Donnell

Since the notorious suit against Guidewire, Accenture has abundantly clarified its status as a software provider and caused industry observers to energetically anticipate the meaning of its latest acquisition in terms of the insurance software competitive playing field.

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EU Solvency II Deadline Extension Helps, But Insurers Still Scrambling
August 10, 2011 @ 11:30 AM | By Anthony O'Donnell

The European Parliament supports an implementation deadline extension from Jan. 2013 to Jan. 2014, but insurers will still have to get systems and processes in place by the end of 2012.

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Insurance Industry's Financial Strength Overwhelms Any Threat from S&P's Downgrade
August 09, 2011 @ 12:28 PM | By Anthony O'Donnell

The P&C industry has limited exposure to government bonds and has enough financial strength in reserve to cover the equivalent of 12 Hurricane Katrinas, according to the Insurance Information Institute.

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Improving Insurance E-mail Delivery
August 08, 2011 @ 06:00 AM | By Thomas Schutz- Experian QAS North America

A clean e-mail database is paramount for insurance carriers to maintain good standing with ISPs and continue to reach customers via the channel.

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Study Suggests Canada's Single-Payer System Costs Less than U.S.
August 05, 2011 @ 11:02 AM | By Nathan Golia

The research from Cornell University and the University of Toronto found that American doctors must pay on average $61,000 more per year for administrative costs associated with insurance claims.

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Appelate Court Throws Out AIG, Gen Re Finite Reinsurance Convictions
August 03, 2011 @ 09:37 AM | By Anthony O'Donnell

The reversal in convictions in U.S. v. Ferguson raises questions about prosecutors' zeal, and have implications for civil case against Hank Greenberg filed by former New York Attorney General Eliot Spitzer in 2005.

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