Blog


Barney Frank's Next Role -- Treasury Secretary?
November 29, 2011 @ 11:41 AM | By Kathy Burger

Barney Frank, the Dodd-Frank co-author and advocate of tougher bank regulation, who announced he will not seek reelection to the House of Representatives in 2012, leaves a mixed legacy for the financial services industry -- and says he will not be "a lobbyist or historian" when he leaves Congress.

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Gaining Leverage from a Policy Administration Replacement
November 29, 2011 @ 10:32 AM | By Imran Ilyas- PwC Advisory Services

Justifying the cost of a policy administration replacement can be a challenge for carriers because some of the benefits are indirect and don't surface until years later. But in the long run, you may find that the indirect benefits have the largest impact on overall profitability.

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Irene, Joplin Loss Estimates Still Rising
November 28, 2011 @ 12:33 PM | By Nathan Golia

Reports this week remind carriers that the true cost of a catastrophe can't be known until weeks have past.

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From Data to Insight to Answers: The Key to Meaningful Information Flow is Customer-Centricity
November 23, 2011 @ 11:24 AM | By Rachel Alt-Simmons- SAS

An understanding of the entire information flow across the business is critical to being able to truly craft and communicate a meaningful story to different layers of information consumers.

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What's the Potential of Allstate's Online Life Insurance Sales?
November 23, 2011 @ 11:14 AM | By Nathan Golia

The carrier takes a big step forward by allowing customers to buy life insurance online.

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Can You Achieve Better Sales and Service Through Animated Characters?
November 18, 2011 @ 12:55 PM | By Anthony O'Donnell

Stonebridge Life's Encore Dental direct-to-consumer website has increased the conversion rate by double digits through intermediation of animated "interactive assistant" Harvey; Aetna and other insurers have enjoyed similar successes.

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Concerns Persist on Insurance Company Social Media "Spying"
November 17, 2011 @ 12:17 PM | By Anthony O'Donnell

Some people out there understand insurers' actions, but carriers need to do a better job of communicating the impact of fraud to the general public and honest policyholders in particular.

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Not Going Quietly: More Tornadoes Hit US South
November 17, 2011 @ 08:33 AM | By Nathan Golia

Several states were hit in an outbreak mirroring one at the beginning of tornado season.

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Time to Focus on Agent Experience
November 16, 2011 @ 13:02 PM | By Nathan Golia

Amid all the focus on customer experience, agents find their experiences with insurers to be lacking, some industry observers say.

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Who Will Be the Winners and Losers When Supreme Court Rules on Healthcare Reform?
November 14, 2011 @ 12:02 PM | By Kathy Burger

Supreme Court will consider challenges to healthcare reform law's individual mandate requirement; oral arguments will be presented in March and a decision could come by June 2012.

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Wilton Re CIO Completes Marathon for DMD Research
November 11, 2011 @ 08:50 AM | By Anthony O'Donnell

Andy Wood raises 10 percent of the Run for Our Sons team’s contribution of $278,000 for research into a cure for Duchenne Muscular Dystrophy

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Result of Live Budget, Strategies Poll from I&T Summit
November 09, 2011 @ 12:04 PM | By Nathan Golia

We polled attendees on the same questions we posed to readers in advance of the event, comparing and contrasting the results.

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Executive Summit Q&A: Piyush Singh on Transformation
November 07, 2011 @ 20:40 PM | By Nathan Golia

The Great American CIO talked with I&T editorial director Kathy Burger about getting the business side on board with a major transformation effort.

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Adopting an Insurance Data Model For a Single Version of the Truth
November 06, 2011 @ 12:59 PM | By Stuart Rose- SAS

To combat the existing silo approach and to alleviate problems with data quality, a growing number of insurers are undertaking enterprisewide data management projects, and fundamental to these data initiatives should be an Insurance Data Model.

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A Clearer Crystal Ball: More Accurate Health Plan Modeling through Better Data
November 06, 2011 @ 11:54 AM | By Denise Zeman- HDMS

New technology allows more customized data to be used to more accurately reflect the needs of a specific plan's participants. The result is vastly more dynamic plan models that lead to better coverage choices.

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Amerihealth Pedometer App Latest Sign of Insurers' Wellness Commitment
November 04, 2011 @ 11:15 AM | By Nathan Golia

Like Independence Blue Cross, New Jersey-based Amerihealth is parlaying a simple sponsorship into a wellness play — and technology is a major component of its value proposition.

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John Hancock CIO: Education the Key to Better Data Security Habits
November 03, 2011 @ 13:38 PM | By Nathan Golia

Working in Massachusetts, an environment with stringent data security and privacy regulations, has taught John Hancock CIO Allan Hackney the value of education in preserving the integrity of corporate data. He spoke with I&T about how the company works with employees to stay secure as the iPad rises quickly within the enterprise.

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Let's Face it: We Don’t Care That Much About Data Security
November 02, 2011 @ 12:19 PM | By Nathan Golia

Whenever experts discuss best practices for protecting personal or corporate data, we nod in agreement. But we don't follow them as closely as we should.

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Wilton Re CIO Goes the Distance to Help Children with Genetic Disease
November 02, 2011 @ 11:28 AM | By Anthony O'Donnell

Andy Wood will run his first marathon to raise funds for research into Duchenne Muscular Dystrophy, in honor of his wife's young cousin and other individuals and families affected by the disease.

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Four Easy Questions for the Insurance Tech Exec
November 01, 2011 @ 09:48 AM | By Anthony O'Donnell

What are your senior insurance technology officer peers' budget priorities for the coming year? We'd like to know and we're sure you would, too.

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