Blog


Would You Accept Premium Payments Through Facebook's App?
February 28, 2012 @ 12:43 PM | By Nathan Golia

Many people interact with their social networks through their smartphone. Are insurers prepared to adjust to that reality?

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Claims Service: How to Win The Next Competitive Battle For Insurance Customers
February 27, 2012 @ 11:54 AM | By Anthony O'Donnell

Insurers are shifting their competitive focus from price to service. Aite Group's Stephen Applebaum recommends nine best practices for customer claim satisfaction.

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Analytics: The Business Success You Need to Plan For
February 16, 2012 @ 11:28 AM | By Rachel Alt-Simmons- SAS

Understanding how analytics will help insurers reengineer their business processes: once the analytics have been implemented, what next? How can insurers use analytics to change and optimize their business processes?

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PAS As a Launchpad for Improved Customer Experience
February 15, 2012 @ 10:46 AM | By Imran Ilyas- PWC Insurance Advisory Services

A modernized policy administration platform provides the necessary launch pad for carriers to offer a variety of highly differentiated customer experiences and better respond to complex market demands.

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Struggling Euro PAS Vendors May Boost Buyer's Market in North America
February 13, 2012 @ 13:08 PM | By Anthony O'Donnell

EMEA-based core systems vendors have already wrested market share from their NA-based competitors, and the relative prospertity of the NA market may bring more vendors across the pond, according to a new report from Celent.

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Why Do Insurance Companies Excel at Developing Women Executives?
February 10, 2012 @ 10:18 AM | By Kathy Burger

Insurance companies and other financial services companies dominate the National Association for Female Executives' 2012 Top 50 Companies for Executive Women ranking. What are insurers doing right for women executives?

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Oracle's Hurd Gets Tough Questions from Insurers
February 07, 2012 @ 12:23 PM | By Nathan Golia

At the company's Financial Services and Insurance Forum this morning, insurers pressed the Oracle president for specifics on his commitment to the industry.

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Q&A: Accenture's Dave Nuernberg on Why Insurers' Projects Succeed or Fail
February 06, 2012 @ 11:14 AM | By Anthony O'Donnell

During the last decade, insurers have made significant progress in their ability to manage projects effectively. David J. Nuernberg, a senior executive in Accenture's insurance practice, discusses reasons for failure, best practices and lessons learned that insurers can adopt to maximize the effectiveness of their project management and governance and protect their technology investments.

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Groundhog Day for Insurance Reform: Zero Mention in Geithner's Dodd-Frank Update
February 03, 2012 @ 12:40 PM | By Anthony O'Donnell

Does the delay of the Federal Insurance Office's industry modernization report signify ominous reform measures or the insignificance of the insurance industry to the post-financial crisis reform effort?

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Prudential Pays $17 Million to Settle Death Benefits
February 03, 2012 @ 12:22 PM | By Nathan Golia

The insurer has agreed to use the Social Security master death file to identify claimants.

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FIO Misses Modernization Report Deadline
February 01, 2012 @ 11:37 AM | By Anthony O'Donnell

The delay of the insurance modernization report mandated by the Dodd-Frank Act adds to a long list of missed deadlines.

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