Blog


6 Questions Insurers Should Ask Before a Policy Transformation
July 27, 2012 @ 13:25 PM | By Imran Ilyas- PwC

Insurers are developing different strategies for policy system transformation. Regardless of approach, the odds of success will be improved by answering six core questions, suggests PwC's Imran Ilyas.

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Simplicity and Practical Design Delivers the Ideal PAS User Experience
July 27, 2012 @ 13:02 PM | By Chris Doggett- Adminovate

Reflecting on the 50th Anniversary of the first insurance policy admin system, Chris Doggett asserts that today’s solutions have created a user interface that often decreases productivity, increases the amount of training needed, and complicates customer service interaction.

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State Farm Was There: Making Friends on I-287
July 26, 2012 @ 13:59 PM | By Anthony O'Donnell

The insurer's public/private partnership with the New Jersey Department of Transportation associates the State Farm brand with services that address risks faced by the general public.

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Keep It Simple, Insurers
July 26, 2012 @ 08:40 AM | By Kathy Burger

Policy administration modernization and replacement projects traditionally have been among the most costly, complex and risky initiatives insurance IT organizations oversee. There's got to be a better way, and an increasing number of insurers are looking for alternatives.

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Life Insurers' 6 Keys to Strategic Cost Reduction
July 24, 2012 @ 12:53 PM | By Brian DeMaster- Accenture

Many life insurers have already undertaken targeted cost-reduction initiatives, but Accenture identifies six areas where many companies can still achieve major cost reduction while improving the strength and flexibility of their product offering.

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Why Big Is Bad When It Comes To Data
July 20, 2012 @ 11:21 AM | By Patrick Houston- InformationWeek

Calling it "big data" doesn't do it justice. Gushing data would be far more accurate.

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5 Keys to Fast, Successful New Tech Deployments
July 19, 2012 @ 09:48 AM | By Steven Callahan- Robert E. Nolan

While many companies are approaching moving new technologies to market under the umbrella of pilots, the short-term characteristics of those new capabilities require a more diligent approach. By following straightforward guidelines, greater success with less pain can be achieved.

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Teradata's Insurance Leaders on Big Data
July 18, 2012 @ 11:33 AM | By Nathan Golia

John Burke, VP of the financial services practice for Teradata, and his colleague Peter Hughes shared some opinions on big data yesterday at the Insurance & Technology offices.

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Insurers Can Solve Agent Password Complexity Through ID Federation
July 16, 2012 @ 12:12 PM | By Jim DeVito- Progressive

Independent agents offer lots of value to consumers, but this choice comes with the complexity of managing many passwords and protocols. Here's how one group is working to change that.

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6 Action Items for Life Insurers
July 13, 2012 @ 14:18 PM | By Brian DeMaster- Accenture

Facing strong headwinds, life insurers need to take decisive actions to manage revenue and cost positions, while finding new avenues for profitable growth.

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Does the ROI on Tablets Match the Growth Projections?
July 13, 2012 @ 13:14 PM | By Kathy Burger

There are projections that enterprise tablet adoption in financial services and other industries could grow by 50 percent this year. What kinds of measurable returns are these investments generating?

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Insurers Offer Perks to Wildfire Insurance Customers
July 13, 2012 @ 11:42 AM | By Nathan Golia

Chubb and Chartis have made news recently for high-value customers in wildfire-prone areas.

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State Farm Embraces App Model With Tablet Version of Pocket Agent
July 12, 2012 @ 12:51 PM | By Nathan Golia

The insurer demonstrates a commitment to app-based mobile experiences with latest release of flagship product.

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Avoiding Guesswork in Establishing IT Strategy
July 11, 2012 @ 13:28 PM | By Stuart Rose- SAS

Most insurance companies have mountains of data, but many only track indicators that are easy to obtain, but not necessarily relevant.

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Esurance's Facebook Discount Ups Ante in Battle for 'Likes'
July 10, 2012 @ 12:33 PM | By Nathan Golia

The insurer places a big bet on social's potential as a transaction medium.

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Workforce Optimization: The Science of Efficiency, The Art of Customer Experience
July 06, 2012 @ 14:15 PM | By Anthony O'Donnell

The aim of automation is not simple efficiency but liberating both humans and machines to do what they do best in order to benefit customers — and the workforce too.

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Colorado Wildfires and Mid-Atlantic Storms Turn Up The Heat on Insurers
July 02, 2012 @ 11:42 AM | By Nathan Golia

A weekend of devastation in two different areas of the U.S. has shifted insurers into claims management mode.

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