Blog | Architecture/Infrastructure



Mobile Platform Wars Only Beginning
April 09, 2014 @ 11:28 AM | By Jim Ditmore- Allstate

BlackBerry is just an early victim in the platform wars. The likes of Google, Apple, Amazon, and Facebook will disrupt established product players in enterprises, homes, and cars.

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Package-Enabled Design: A Path to Greater ROI
March 31, 2014 @ 06:00 AM | By Michael Meyer- The Nolan Company

Organizations that are contemplating or in the midst of a system change or conversion should recognize opportunities for the new system to serve as the engine for change.

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4 Ways To Bring Your IT Infrastructure Into The 21st Century
March 07, 2014 @ 09:22 AM | By Lou Ennuso- Adeptia

How can insurers modernize their IT infrastructures while still leveraging their current IT investments?

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Finding Harmony in Global Insurance Systems
February 25, 2014 @ 11:11 AM | By Craig Robinson- Xuber

For insurers to effectively achieve a unified global vision, parity between flexibility and specificity in systems has to be reached.

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Using Tech to Capture the Growing Renters' Insurance Market
February 21, 2014 @ 08:24 AM | By James Fini- Enservio

Savvy carriers have recognized that market shifts are a great opportunity to transform the renters product to meet the needs of new market segments.

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New Roles Mean New Opportunities for Insurance Technology Pros
February 14, 2014 @ 09:50 AM | By Mark Breading- SMA

The roles of data scientist, analytics officer, and the like will only increase as insurers guide more talented professionals toward these career paths.

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Quality Customer Communications: Marrying the Old with the New
February 13, 2014 @ 12:00 PM | By Mike Mulcahy- OBRIEN

At most insurance companies, there are many viable communication solutions that exist at a line-of-business level that are simply not integrated into a company's communications architecture, or even known to the larger enterprise.

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Customer Experience Starts With A Vision
February 12, 2014 @ 12:34 PM | By Ravi Koka- Polaris Financial Technology

Designing customer experience to cover all touch points and support multiple channels is critical for insurers to create long-term brand value.

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Davids Challenge Goliaths: Using Marketing Analytics to Pursue Niche Insurance Markets
February 07, 2014 @ 10:57 AM | By Michael Kim and Agil Francis- Cognizant

Price competition may favor a handful of big insurers, but marketing analytics can help increase the demand for differentiated products and services.

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3 Predictions for Telematics in 2014
January 30, 2014 @ 12:30 PM | By Nathan Golia

Towers Watson's Robin Harbage expects insurers to double down on raising awareness of telematics products.

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Why Insurers Should Consider Cloud Backup to Protect Critical Data
November 27, 2013 @ 12:02 PM | By Tim Hannibal- VaultLogix

Cloud backup services can help ensure regulatory compliance while reducing the risk of data loss.

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Consumer Tech Gives Small Businesses Big Shoulders
November 20, 2013 @ 09:28 AM | By Jim Ditmore- Allstate

When my furnace guy treats me the way a tech-savvy enterprise would, I know the world has changed.

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The New Architecture Of How Things Are Done In Insurance
August 30, 2013 @ 09:54 AM | By Nagendra P Bandaru- Wipro

As insurance shifts from being a risk product to a consumer product that is more usage-based, there will be dramatic changes in the way insurance is bought, sold and distributed.

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3 Reasons for the Inevitability of Cloud Computing
July 19, 2013 @ 11:05 AM | By Kevin Mason- Instec

Utility computing has been tried before, but its reach was limited. This time it's different, and there are three reasons why the widespread use of cloud computing in the insurance industry is inevitable.

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What Matters In IT: Gaining the 360-Degree Customer View
July 15, 2013 @ 11:10 AM | By Ravi Koka- Polaris Financial Technology

Providing “information at your fingertips” continues to be difficult for most organizations, but architecture for continuous migration can provide carriers a single view of the customer across multiple systems, channels and devices.

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Application Performance: A New Competitive Advantage in Insurance
June 13, 2013 @ 16:06 PM | By Kieran Taylor- Compuware

Many insurers struggle to proactively monitor and manage application delivery chains. What does it take to deliver round-the-clock service, with applications that work everywhere, all the time?

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3 Reasons Insurance Carriers Should Bet on Mobile Technology
May 22, 2013 @ 11:26 AM | By Tom Clayton- HP Exstream

In order to remain profitable, productive and competitive, insurers have seen the need to develop mobile capabilities to meet rapidly changing customer expectations.

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A Comeback for Native Mobile Apps in Insurance?
May 07, 2013 @ 10:36 AM | By Nathan Golia

One vendor at ACORD LOMA says insurers should embrace the app model even though it can be difficult to encourage policyholder adoption.

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What Was Insurance Tech Like Before the PC?
April 12, 2013 @ 11:05 AM | By Nathan Golia

A respondent to a Reddit thread on the pre-PC era provides a window into how billing and accounting systems were developed on punch cards.

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5 Issues For Insurers Migrating to Hosted Private Cloud
March 22, 2013 @ 14:32 PM | By Jeff Kaplan- Breakthrough Technology Group

Insurers rightly value flexibility, cost savings and fault resilience of moving to a hosted private cloud via managed service provider, but they should be prepared to address five key issues.

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