Blog | Claims

First Major Tornado Outbreak Levels Homes, Kills 6 in Texas
May 16, 2013 @ 11:38 AM | By Nathan Golia

Insurance loss estimates have yet to be released for storms that hit a community southwest of Fort Worth last night.

continued...
Comment on this blog entry


Big Data for Fraud Detection
May 16, 2013 @ 10:44 AM | By James Ruotolo- SAS

Insurers have lots of data, and they are finding new ways to leverage it. High-performance analytics technology is inspiring a whole new set of fraud detection capabilities.

continued...
Comment on this blog entry


Would You Insure a Flying Car?
May 14, 2013 @ 09:38 AM | By Nathan Golia

At a time when the auto insurance industry is evaluating the potential impact of autonomous vehicles, there are actually "flying cars" being produced.

continued...
Comment on this blog entry


The Hartford CEO: "We've Planned for Higher CATs This Year" (Video)
May 10, 2013 @ 07:00 AM | By Nathan Golia

The Hartford CEO Liam McGee tells Fox Business that the company expects weather to "be more severe this year"

continued...
Comment on this blog entry


Further Thoughts on Quindell’s iter8 Bet
May 01, 2013 @ 11:45 AM | By Anthony O'Donnell

The U.K.-based vendor's acquisition of a distribution technology leader gives it a strong foothold, but succeeding in both geographies won't be easy.

continued...
Comment on this blog entry


Who's On The Hook for Boston Claims?
April 25, 2013 @ 11:53 AM | By Nathan Golia

Policyholders in the blast zone may not have an easy time recouping their losses via insurance, according to the Wall Street Journal.

continued...
Comment on this blog entry


Making Claims Data Actionable for Litigation Management
April 10, 2013 @ 10:33 AM | By Hans Bengard- TyMetrix

Implementing a consolidated litigation management solution helps insurers trim claim expense costs, streamline and automate workflows, and enforce best practices throughout the claims discipline.

continued...
Comment on this blog entry


Could Direct Claims Reporting Be Improved?
April 01, 2013 @ 12:46 PM | By Nathan Golia

While J.D. Power & Associates' latest Property Claims Satisfaction Study shows that overall satisfaction remains high, a drop in service interaction satisfaction is attributed to increased direct claims reporting.

continued...
Comment on this blog entry


Black Swan Events Give Insurers Occasion to Improve Service and Efficiency
February 26, 2013 @ 10:58 AM | By Mark Foster-Collier and Jonathan Roberts- Wipro

With extraordinary events becoming common, insurers can create cost savings and operational efficiencies and customer service improvements by integrating disaster response with day-to-day operations.

continued...
Comment on this blog entry


Tapping the Benefits of Text Mining for Fraud
February 21, 2013 @ 11:14 AM | By James Ruotolo- SAS

Text analytics can bridge the gap between structured and unstructured data, opening up the benefits of text mining for fraud detection.

continued...
Comment on this blog entry


Grading Insurers' Sandy Claims Response
January 18, 2013 @ 13:03 PM | By Anthony O'Donnell

The picture of how well or how poorly insurers responded to Hurricane Sandy is complex. While some carriers did outstanding work, others were slow to respond, disappointing the public, agents and brokers. Some carriers' legalistic wrangling about claims has magnified that disappointment.

continued...
Comment on this blog entry


Lawsuit Against XL Proves CEO's Admonition Correct
January 18, 2013 @ 10:46 AM | By Nathan Golia

The electric car company Fisker is suing its insurance provider, XL America, over issues the company's CEO recently warned threatened the insurance industry.

continued...
Comment on this blog entry


Will Auto Insurance Vanish? There's Actually a Debate
January 17, 2013 @ 11:15 AM | By Nathan Golia

State Farm CEO Edward Rust weighed in on the potential for auto insurance to become irrelevant.

continued...
Comment on this blog entry


Rapid Emergence of Driverless Cars Demands Creation of Legal Infrastructure, Stanford Scholar Says
January 03, 2013 @ 11:26 AM | By Anthony O'Donnell

The inherent autonomy of self-driving cars raises issues about driver liability and also data privacy, according to Bryant Walker Smith, a fellow at Stanford’s Center for the Internet and Society.

continued...
Comment on this blog entry


The Top 3 Areas of Claims Investment
December 21, 2012 @ 09:01 AM | By Michael Costonis- Accenture

Accenture's Michael Costonis concludes a two-part series on claims needs with the areas in which the company finds the most investment coming.

continued...
Comment on this blog entry


What Keeps Claims Execs Up at Night
December 20, 2012 @ 08:46 AM | By Michael Costonis- Accenture

In part 1 of a two-part series, Accenture's Michael Costonis discusses what a company survey found were claims executives' pain points.

continued...
Comment on this blog entry


How Insurers Can Prevent Post-Catastrophe Blowback
December 14, 2012 @ 12:01 PM | By Nathan Golia

The insurance industry's reputation is taking a post-Sandy hit as vocal policyholders express their opinions that their claims are undervalued. It's easy to prevent this.

continued...
Comment on this blog entry


Insurance Carriers' Claims Quality Control Conundrum
December 11, 2012 @ 09:15 AM | By Anthony O'Donnell

Insurers call upon approximately 250,000 vendors nationwide for claim purposes. Those vendors range from nationally known brands to local mom-and-pop businesses who become, effectively, the face of the insurer. How do carriers know whom to trust?

continued...
Comment on this blog entry


Mercury Insurance Torches Car to Illustrate and Study Fraud
December 07, 2012 @ 12:56 PM | By Anthony O'Donnell

From personal experience, I've long known that insurance fraud was what might be called a "burning issue" for insurers and society at large, so it is perhaps appropriate that Mercury Insurance should torch a car — and send us a pretty awesome image — to call attention to the problem.

continued...
Comment on this blog entry


New Auto Insurer MetroMile Competes on Mileage Data
December 06, 2012 @ 12:24 PM | By Anthony O'Donnell

Today insurance companies are asking themselves how and to what extent they can "do" Big Data. They should notice that MetroMile exec David Friedberg's ventures show that data companies have found that they can do insurance.

continued...
Comment on this blog entry