Blog | Claims



Fighting Fraud in Real Time: 3 Recommendations
March 05, 2014 @ 13:01 PM | By James Ruotolo- SAS

When it comes to fraud investigation, historically the process has been anything but quick.

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How Mercury Insurance Handles Wildfires
January 24, 2014 @ 08:45 AM | By Nathan Golia

The risk of wildfire in California is especially high this year.

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Going Beyond Tech for Claims Process Optimization
January 16, 2014 @ 17:06 PM | By Boyd Fittes- StoneRiver

While carriers continue the effort to deliver faster and better claims service, they need to be certain they are maintaining claims integrity and avoiding overpayment or paying fraudulent claims.

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3 Strategies for Transforming the Customer Experience with Swift Claims Settlements
December 04, 2013 @ 11:44 AM | By Aaron Weiss- HP

Digital delivery capabilities can help insurers settle claims quickly and efficiently -- and provide an optimal customer experience in the process.

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Solving Problems with Crash Detection Technologies, Part 2
November 15, 2013 @ 10:45 AM | By Wayne Gilbert- Risk Technology Ltd.

The key objective has been to test the calibration, consistency and rejection of false positives, for incidents occurring at low speeds.

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Solving Problems with Crash Detection Technologies
November 08, 2013 @ 16:15 PM | By Wayne Gilbert- Risk Technology Ltd

Telematics has raised the profile of black boxes in cars that can be used to evaluate insurance claims — but there are still issues with the data.

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One Year After The Unthinkable: Sandy And The Insurance Industry
October 29, 2013 @ 12:16 PM | By Kathy Burger

There's a lot of talk this week about "lessons learned" in the year since Superstorm Sandy struck the Northeast. But has anything really changed?

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One Year Later, Are Sandy's Lessons Learned?
October 28, 2013 @ 11:39 AM | By Nathan Golia

A notable addition to the Brooklyn coastline has me wondering.

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Claims Innovation 101: 4 Important Concepts
September 13, 2013 @ 11:08 AM | By Stephen Applebaum- Aite Group

Implementing innovation in the P&C claims environment is not nearly as challenging as it seems.

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3 Things Snapshot Has Taught Progressive
September 05, 2013 @ 13:48 PM | By Nathan Golia

Progressive usage-based insurance manager Dave Pratt shared some of the insights the carrier has gleaned from its long-running Snapshot usage-based insurance program.

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How Claims Data Analysis Can Help You Keep Your Customers Safe During CAT Events
September 05, 2013 @ 10:54 AM | By Michael Chochrek- Harte-Hanks Trillium Software

Insurers that have implemented processes to analyze their data in real-time will provide better service to customers and help keep them and their property safe before, during and after catastrophes.

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How Insurers Can Use Analytics To Curb Opioid-Related Claims Fraud
August 27, 2013 @ 16:18 PM | By Keith Peterson- Mitchell International- and Chris Tidball- Mitchell Auto Casualty Solutions

One of the biggest opportunities for insurers to overcome the challenges of opioid-related claims fraud is the leveraging of both existing medical bill data and predictive analytics.

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Are Insurance Technology Vendors Meeting the Industry's Needs?
August 08, 2013 @ 13:22 PM | By Nathan Golia

A report from Aite Group finds insurance technology vendors strong on core systems, but lacking on next-gen technology. What does this say about the industry?

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First Major Tornado Outbreak Levels Homes, Kills 6 in Texas
May 16, 2013 @ 11:38 AM | By Nathan Golia

Insurance loss estimates have yet to be released for storms that hit a community southwest of Fort Worth last night.

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Big Data for Fraud Detection
May 16, 2013 @ 10:44 AM | By James Ruotolo- SAS

Insurers have lots of data, and they are finding new ways to leverage it. High-performance analytics technology is inspiring a whole new set of fraud detection capabilities.

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Would You Insure a Flying Car?
May 14, 2013 @ 09:38 AM | By Nathan Golia

At a time when the auto insurance industry is evaluating the potential impact of autonomous vehicles, there are actually "flying cars" being produced.

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The Hartford CEO: "We've Planned for Higher CATs This Year" (Video)
May 10, 2013 @ 07:00 AM | By Nathan Golia

The Hartford CEO Liam McGee tells Fox Business that the company expects weather to "be more severe this year"

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Further Thoughts on Quindell’s iter8 Bet
May 01, 2013 @ 11:45 AM | By Anthony O'Donnell

The U.K.-based vendor's acquisition of a distribution technology leader gives it a strong foothold, but succeeding in both geographies won't be easy.

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Who's On The Hook for Boston Claims?
April 25, 2013 @ 11:53 AM | By Nathan Golia

Policyholders in the blast zone may not have an easy time recouping their losses via insurance, according to the Wall Street Journal.

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Making Claims Data Actionable for Litigation Management
April 10, 2013 @ 10:33 AM | By Hans Bengard- TyMetrix

Implementing a consolidated litigation management solution helps insurers trim claim expense costs, streamline and automate workflows, and enforce best practices throughout the claims discipline.

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