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May 24, 2012
Creating Business Agility with Highly Integrated Core Systems

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Health Insurance Billing Strategies: Preparing for an Uncertain Future

June 7, 2012
Insurance Workforce Optimization: How To Work Smarter To Benefit Your Customers, Employees and the Bottom Line

Blog | Distribution



ID Federation Draws Closer to Solving Password Problem
May 16, 2012 @ 08:10 AM | By Nathan Golia

Insurers and vendors join forces in nonprofit to identify login standards for independent agents.

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Transamerica Exec Says Options Abound for Securing Mobile Apps
April 26, 2012 @ 12:03 PM | By Nathan Golia

Michael Babikian, EVP and CMO of Transamerica Brokerage, the distribution arm of the life insurance carrier, says that there are ways to ensure producers' personal devices are secure.

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Hybrid Approach to Digital Media Needed to Reach Insurance Customers
April 10, 2012 @ 10:48 AM | By John Del Santo and Carlos Lugo, Accenture

Traditional carriers, with their large agent networks, are better positioned to provide an experience that combines online research and agent interaction, but doing so requires creation and nurturing of a high-performing digital ecosystem.

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Carrier Versus Agency Portals: Making It Work, Not Making Work
April 09, 2012 @ 13:34 PM | By Robert Tyrie, NexJ Systems

While both agency management systems and carrier portals deliver value, in order to be truly effective, both systems need to be integrated into the workflows of end users in a seamless way that enables increased productivity and visibility across the agency and its clients.

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New IPad's Speed Biggest Boon to Insurers: Lincoln Financial's Pal
March 08, 2012 @ 12:52 PM | By Nathan Golia

As data requirements get more sophisticated, the 4G capabilities of Apple's latest tablet will shine, says VP, wholesaler distribution and enterprise sales reporting IT for Lincoln Financial Group.

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Mobile-Enabling Agents An Insurance Imperative: Insurance & Technology Virtual Event
March 02, 2012 @ 11:47 AM | By Nathan Golia

Distributors across lines of business are looking to their carrier partners for solutions that allow them to grow their businesses using tablets and smartphones.

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Would You Accept Premium Payments Through Facebook's App?
February 28, 2012 @ 12:43 PM | By Nathan Golia

Many people interact with their social networks through their smartphone. Are insurers prepared to adjust to that reality?

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Progressive Ponders Portal Password Problem
December 19, 2011 @ 10:33 AM | By Nathan Golia

As the debate whether agent portals or agency management systems are the most convenient way for agents to write business rages, Progressive's Jim DeVito discusses how he's working on a related issue: the alphabet soup of portal passwords.

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Do Agents Really Prefer Portals?
December 15, 2011 @ 12:25 PM | By Nathan Golia

Novarica research we blogged yesterday indicates that agents prefer using carrier portals to their own agency management systems. But we received dissenting opinions immediately.

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Agents Prefer Carrier Portals to Their Own Agency Management Systems Says Novarica
December 14, 2011 @ 12:35 PM | By Anthony O'Donnell

Agency staff preference varies according to role, but producers value ease-of-use above all.

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Insurers Have an Opportunity to Differentiate Through Greater Transparency
December 13, 2011 @ 12:36 PM | By Anthony O'Donnell

Individual carriers can benefit by better explaining their comparative advantage, and the whole industry will gain from better explanation of how insurance works.

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What's the Potential of Allstate's Online Life Insurance Sales?
November 23, 2011 @ 11:14 AM | By Nathan Golia

The carrier takes a big step forward by allowing customers to buy life insurance online.

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Time to Focus on Agent Experience
November 16, 2011 @ 13:02 PM | By Nathan Golia

Amid all the focus on customer experience, agents find their experiences with insurers to be lacking, some industry observers say.

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Would You Get a Health Insurance Quote At the Airport?
September 16, 2011 @ 10:33 AM | By Nathan Golia

Quoting is just one feature of an Independence Blue Cross kiosk aimed at engaging the individual healthcare market.

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Mobile Capabilities No Longer "Bleeding Edge" in Insurance
May 23, 2011 @ 10:02 AM | By Katherine Burger

Several ACORD LOMA Insurance Systems Forum exhibitors, including L&T Infotech, Millbrook and Sword, announced new mobile solutions or initiatives.

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Agents Shouldn't Fear Allstate's Esurance Buy
May 19, 2011 @ 11:39 AM | By Nathan Golia

Making a move toward direct sales isn't about cannibalizing existing customers.

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Evaluating Browser Interfaces: Usability Versus Accessibility
April 12, 2011 @ 10:51 AM | By Mark Cummings, Solutions Consulting

In the rush for insurance software vendors to provide Internet access to functionality, has usability too often become the casualty?

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Moving Beyond a "Traditional" Selling Approach
April 06, 2011 @ 11:22 AM | By Erik Laurijssen, Luma Technologies

By moving marketing materials into the cloud, carriers can improve both distribution efficiency and customization.

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New Microinsurance Facility Focuses on Catastrophe Risk
March 31, 2011 @ 12:52 PM | By Anthony O'Donnell

An international consortium including Swiss Re, Guy Carpenter and Mercy Corps has created what it calls a scalable, innovative model to combat the financial impact of natural disasters for Haitians.

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New Life & Annuities Sales Tool: Aging Simulation
March 29, 2011 @ 11:41 AM | By Anthony O'Donnell

Allianz is already looking to develop a version of Stanford University researchers' virtual technology that has been shown to encourage the saving impulse in young people who see a simulation of their older self.

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