Blog | Outsourcing

5 Market Forces Driving Change in Insurance Carriers' Strategy — Deloitte
May 15, 2013 @ 13:29 PM | By Anthony O'Donnell

Gary Shaw, Deloitte's new insurance industry lead, talks about major market forces that the consulting firm's clients face.

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AXA's New Life HQ Places Premium on Innovation
May 03, 2013 @ 11:51 AM | By Nathan Golia

The new headquarters for AXA Equitable's Life Operations is built around facilitating an innovative culture.

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5 Key Components of IT Effectiveness
April 19, 2013 @ 13:00 PM | By Gerald Shields- R.E. Nolan

To become a truly effective IT organization, it is vital to understand the customer's expectations and how you're performing according to those expectations.

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Consider Both Costs and Benefits of Life Platform Modernization
April 15, 2013 @ 11:37 AM | By Brian DeMaster- Accenture

Life insurers contemplating platform need to have a clear view of the implications, and a well-defined, realistic road map as they weigh the considerable benefits.

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Business Frameworks – Transformational Acceleration Pedal
April 08, 2013 @ 11:18 AM | By Pierre Gagné- Insurance Frameworks Inc.

Over the last few years, there has been increasingly industry buzz about capability models, enterprise business frameworks, reference models, etc. What are they, how can organizations benefit from them, and what types of projects can leverage them?

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Maintaining Credibility in Project Estimation: Beware the Fudge Factor
April 01, 2013 @ 11:58 AM | By Bruce F. Broussard- Jr.- Insurity

Project managers should focus on four key areas in order to successfully navigate the delicate balance between practical and preposterous project estimating.

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Sorting Vendors into Piles: The Proper Role of an RFP
March 26, 2013 @ 11:48 AM | By Russ Bostick and Donn Vucovich- MVP Advisory Group

The decision to issue an effective RFP primarily lies in an organization’s ability to answer five questions clearly.

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I&T's Elite 8 2013: Now Accepting Nominations!
March 20, 2013 @ 11:51 AM | By Anthony O'Donnell

Now in their 15th year, I&T's Elite 8 Awards recognize CIOs and other senior executives who have driven energetic, creative and innovative use of information technology to advance their company's success.

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IT’s Record of Failure Is Worse Than You Think
March 14, 2013 @ 13:01 PM | By Anthony O'Donnell

The record revealed by investigations into IT performance is bad. Unfortunately, according to author and former Guardian Life CIO Frank Wander, the truth is even worse.

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Should Insurers Automate E-mail Deletion?
March 13, 2013 @ 12:43 PM | By Nathan Golia

Regulation demands that insurers stick to their content storage policies in case of lawsuit. How regimented is your company?

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What Should Be on the P&C Agenda for 2013
March 11, 2013 @ 18:49 PM | By By Michael A. Costonis- Accenture

Whether through formal committees or ad hoc work groups, P&C insurers should have these four topics featured prominently on agenda for 2013.

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3 Insurance Innovation Insights From All Corners of the Industry
March 01, 2013 @ 11:07 AM | By Nathan Golia

Insurance technologists, analysts, and third-party observers shared some of their components of an innovative culture.

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How is Insurance Technology Like Downton Abbey?
February 26, 2013 @ 08:48 AM | By Anthony O'Donnell

The great English house is a legacy system embedded in an institution with a history of hostile takeover. Its survival depends on accessing new talent and reorienting itself to understand its mission from an outside-in perspective.

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Video: AIG's Benmosche Talks Data and Risk Management
February 22, 2013 @ 12:40 PM | By Nathan Golia

In a CNBC interview, the AIG CEO says that the company is using data to develop products with better margins.

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What Start-Up MetroMile Teaches About the Future of Insurance
February 20, 2013 @ 11:15 AM | By Anthony O'Donnell

The non-traditional competitor's use of telematics, data visualization and customer engagement pioneers the virtues of the insurance digital enterprise in a creative, technology-driven business model.

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Maker's Mark's Lessons for Insurers and Vendors
February 19, 2013 @ 13:53 PM | By Anthony O'Donnell

Attention to customer expectations can result in companies ending up in a better place than they were before they ran into trouble, as Insurity’s experience shows.

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Realizing Insurance IT Value Requires New Tools, New Mindset
February 12, 2013 @ 11:56 AM | By Bruce Brodie and Paul Frank- PwC

Insurers typically spend three to five percent of their revenue on IT, but they spend only a very small fraction of that on determining if they are maximizing their investment. That needs to change.

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Growth in Global Markets Requires Right Service, Product and Technology
February 04, 2013 @ 12:20 PM | By Kimberly Morton- OneShield

Capitalizing on new growth opportunities in the global arena requires the right technology, a customer-centric approach and localization of products and services to ensure success.

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Microinsurance: Monitoring a Maturing Market
January 31, 2013 @ 13:33 PM | By Anthony O'Donnell

Microinsurance may cover as many as 1 billion people by 2020, according to the Microinsurance Network, but questions remain as to the potential profitability of the business in a given geography.

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Tech Vital for Insurers to Meet Equity Analysts' Expectations
January 15, 2013 @ 11:36 AM | By John Del Santo and Thomas Meyer- Accenture

Technology is one of four key elements that both P&C and life insurers must get right to grow at the rates that equity analysts – and, by extension, the worldwide investment community – expect.

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