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Many insurers struggle to proactively monitor and manage application delivery chains. What does it take to deliver round-the-clock service, with applications that work everywhere, all the time?

New York Insurance Commissioner Ben Lawsky's criticism of captive reinsurance deals appears sensationalist in light of the yesterday's FIO report and industry-side statements.

As with mobile and social media, insurance company employees increasingly expect to have access to analytics and big data capabilities.

Product launches reveal that insurers are demanding mobility solutions above all else from the vendor community.

Industry experts are warning that if insurance companies don’t master analytics and big data, someone else will — presenting a devastating competitive challenge.

The potential benefits of automated systems for new business and underwriting – in terms of speed, accuracy, cost reduction and improved service – make for a compelling value proposition.