5 Customer Experience Concepts Insurers Can Learn from Yahoo’s New CEO
5. People Make the Experience
Companies are all about people and the companies with the best talent win. Joining was an easy decision, because the strength of Yahoo!’s talent and the whole team here is apparent. We will continue to invest in talent, so we can produce the most compelling and exciting user experiences anywhere.
— From Mayer’s initial internal memo to Yahoo employees following her appointment.
Source: All Things D