5 Customer Experience Concepts Insurers Can Learn from Yahoo’s New CEO



July 27, 2012 Just because the background of Yahoo’s high-profile new CEO, former Google executive Marissa Mayer, is in engineering doesn’t mean she doesn’t have some valuable insights about customer experience and engagement. As insurers grapple with these concepts, it could be helpful to review these insights from the woman who is charged with putting them into practice at long-struggling Yahoo.

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5 Customer Experience Concepts Insurers Can Learn from Yahoo’s New CEO   5 Customer Experience Concepts Insurers Can Learn from Yahoo’s New CEO   5 Customer Experience Concepts Insurers Can Learn from Yahoo’s New CEO   5 Customer Experience Concepts Insurers Can Learn from Yahoo’s New CEO   5 Customer Experience Concepts Insurers Can Learn from Yahoo’s New CEO    

Insurance & Technology encourages readers to engage in spirited, healthy debate, including taking us to task. However, Insurance & Technology moderates all comments posted to our site, and reserves the right to modify or remove any content that it determines to be derogatory, offensive, inflammatory, vulgar, irrelevant/off-topic, racist or obvious marketing/SPAM. Insurance & Technology further reserves the right to disable the profile of any commenter participating in said activities.

 
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