6 Characteristics of an Insurance Digital Enterprise

The modern insurance enterprise begins with a shift to systems of engagement from systems of record.
February 22, 2013


6. Cloud will enable systems of engagement.

Cloud may play a role around optimizing current systems of record of the enterprise but it will become primary enabler of systems of engagement. Insurers have long leveraged Salesforce.com as an off-site, but vibrant, customer relationship management system.

[Anticipating The Future Of Mobile In Insurance]

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